Memory_Management

Question

I have a problem, The operation system show the message error 'memory-management' And restart the computer
some times show different message 'system service exception', what is the problem.
Help, please!

Answer 1

Hi @Brooo ,
Thank you for your inquiry.
I understand that you are receiving two different errors, memory management and system service exception.
First I suggest you try updating all HP drivers by running the HP Support Assistant .
When I searched the Windows.com site I see that people are getting a Blue Screen with these errors.
Here is a  suggestion I located on the Windows site.
If the issue persists you can perform a Memory diagnostics test and check the results.
Let's start the Memory Diagnostic Tool in Windows 8. The Memory Diagnostic Tool is used to verify and test the RAM. It is started for checking RAM for any faults while working on your system.
a. You may move the cursor on the right bottom and click on the search box. In the search box, you can specify what you want.
b. In the search box, you can type the name "Control Panel" and click on the Control Panel.
c. After opening the Control Panel, you may click the "System and Security".
d. Select "Administrative Tool" under the "System and Security".
e. In the Administrative Tool Window, you will see a list of options. You click on the "Windows Memory Diagnostic".
f. A window will appear. You will see "Check Your Computer for Memory Problems". Click on "Restart Now and Check for Problems".
g. If you click to restart, then the Windows Memory Diagnostic Tool starts checking and restarts automatically and displays the result.
Have you tried using Microsoft Fix It to help overcome this difficulty.
Good Luck!
Sparkles1
I work on behalf of HP
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