Memory or lack of. HELP

Pleae help,
I have an IMAC running OS 10.6.8. Since I installed Itunes 11.0.1 the macs performance has been non existant. Nothing to do with modem or internet connection because my IPAD runs fine.
It was suggested at the Liverpool Apple Store that I should perhaps upgrade the OS to Mountain Lion (or whatever it is called).
Unfortunately when I tried to buy it I was told I do not have enough memory to download the new OS.
Seems strange because I only use the Mac for Itunes, surfing and storing pictures.
I was wondering what the best option is for increasing the memory.
Any advice would be greatly appreciated.
Gary

Here are the system requirements for Mountain Lion:
http://www.apple.com/osx/specs/
Mountain Lion requires far more memory than Snow Leopard; how much memory do you have installed? The minimum recommended for SL is 2 GB, for ML: 4 GB.
How old is your iMac? If it is simply that you need more RAM, that is easily done and you could stay with Snow Leopard which is a very stable system.

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