Memory problem with ITS

Hello friends,
we are having memory problem with integrated ITS.. on one application server all memory of ITS is getting exhausted. We think few users take lots of memory and it never gets released.
I checked Note 742048 - Integrated ITS, memory requirement in application server but parameters looks ok. Sometime, when i kill a user session in SM04, some part of memory was released. However i am not able to find which sessions are taking max memory as i do not see any workproess active in SM50.
in SITSPMON :
Memory Consumption: Overview
Sessions:     27      24,710,431 Bytes       915,201 Bytes/Session       2,433,8
Templates:            14,793,306 Bytes
    Sess. & Templ.    39,503,737 Bytes     Currently available to ITS: 81.92MB o
ITS Session     memory type     Peak          Memory     Total     Current
USER 001 2463     Session Memory     1,955,757     938,597     7,574     723
USER 001 2503     Session Memory     2,008,621     965,245     9,181     930
USER 001 2523     Session Memory     2,412,477     856,925     11,327     82
thanks
ashish

and what is 2463 is line : USER(user ID) 001(Client) 2463(??) Session Memory 1,955,757 938,597 7,574 723 as this is not a work process ID.]
Basically i am trying to correlate ITS session with SM04 Session of user.

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