Memory slots on D7-6100 will not pop up

Trying to re-install memory after repairs on my D7-6185. Went down to shell for repairs Have double/triple checked rebuild.
H
Memory slots will not pop up to all install of memory cards. Nothing is blocking them physically. At the point of pulling out hair.
Ideas?????
Marie

Hi,
I can't find any D7 model. If a DV7, gently use your fingers to widen the latches and put it down a bit, it should pop up otherwaie use a thin plastic to help it to pop up.
Regards.
BH
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