Menu 9 in 7960 doesn't appear...

I'm sorry but in my ip phone 7960 menu 9 doesn't appear...only 1,2,3,4,5,6...why???

Following links may help you
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7960g_7940g/sip/4_4/english/administration/guide/siptrb44.html
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/ip_phones/display_phones/translated/2.0_2.1/english_2.0/its_7960.pdf

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