Menu and play buttons unresponsive

The menu and play buttons on the clickwheel are unresponsive, the interface is otherwise fine. I cannot turn the ipod off or return to menus after selecting something. I have already tried updating and restoring the ipod, I don't know what else to do.

Contact apple with this problem. Here is the link.
http://www.apple.com/support/ipod/

Similar Messages

Mini ipod menu and play buttons are not working

My ipod menu button has not worked now for a few months. I can't get back to my main playlist and choose certain things, I just have to listen to the all the songs. Now the play button is not working either, its working to turn on-play-pause, but not to turn it off. So it stays on till the battery goes dead. Help Please-anything!!
HP Pavilliain Windows XP

See this.
How to reset the iPod if it appears frozen or doesn't respond.
It may take quite a few attempts and is best done connected to power.
If this doesn't work, try restoring the iPod to factory settings.
However, it seems as if it may be a hardware problem and need service.

IPod nano 3rd gen. Apple logo remains on screen and iTunes doesn't recognise it's plugged in, I can't even turn it off. I've tried to get to disc menu but when I hold the 'menu and select button' it reboots it doesn't recognise the select and play button

iPod nano 3rd gen. Apple logo remains on screen and iTunes doesn't recognise it's plugged in, I can't even turn it off. I've tried to get to disc menu but when I hold the 'menu and select button' it reboots and then doesn't recognise the select and play button to show the tick. I'm helpless.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My classic is stuck on a blank screen and it won't connect to any device or reset when I hold the menu and center buttons. Any ideas what's up and how to fix it?

I know click hold on and off then hold the menu and center button until the apple logo appears. I have tried this so many times and my iPod Classic is still unresponsive! I've tried plugging my iPod into my Mac, my wall charger, my ihome, everything, but nothing works. It won't connect to iTunes to restore or anything. I've tried leaving it unplugged long enough to let the battery die and then tried plugging it in, a method I've utilized successfully with other iPods but that didn't work either. I really just starting to lose faith in the quality of this product. The first classic I bought didn't work at all and I had to exchange it. This one I bought to replace my 5 year old nano and it hasn't even lasted 7 months! Somebody please offer me a solution and assure me that I didn't waste $250 on a crap piece of technology. I'm desperate!

Although you say you have let the battery drain, was it for long enough? Since nothing else that you've tried so far has worked, I suggest that you leave the iPod unplugged for at least four days, preferably a week. That way, if something is stopping the iPod from turning the screen on, then whatever it is will drain the battrey. However, since the screen isn't on, that may take longer than if the screen was on.
Then, after that time, plug the iPod into a power source and leave it alone for at least thirty minutes. Only after thirty minutes will it show any signs of life, but you should leave it until it is fully charged before trying to use it.
If you get to this stage, the fact that the battery has drained will cause the iPod to reset when it springs back to life.
Let us know how you get on.

My IPod was frozen so I held down the Menu and middle button and it went off. Now it's got a dark screen and won't do anything.

My IPod classic was frozen so I followed instructions online and held donw the Menu and middle button and the screen went blank. I now have a dark screen and can't get the IPod to do anything.

Hello Lola51,
I would be concerned as well if my iPod was unresponsive. I found a resource that I think would help in a situation like this.
I recommend following the steps in this troubleshooting assistant:
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Disk Mode? How long pressing the select and play buttons?

Please, I`ve tried everything to turn it on my ipod since i drop it. It doesn`t appear in itunes or desktop, or my computer. It was with that exclamation mark. I was trying to turn to Disk mode, but it doesn`t go!! For how long should i hold the select and play buttons? I was holding for about 5 minutes until i gave up. Does it take that long?
Thanks, Juliana

How to put your iPod into disk mode:
1) First, make sure that your iPod is mostly charged.
2) Toggle the "hold" switch on/off a few times.
3) Hold the "menu" and "select" (center) buttons down together for 7 seconds.
4) As soon as the Apple logo appears on the screen, let off the menu and center buttons, and immediately click the "select" (center) and "play/pause" buttons until the "disk mode" screen appears.
If that didn't work, your iPod might be broken.
But before you presume that, try those four steps above several more times. Sometimes you need to do this step several times before you get the hang of it.
I hope this helps!
~~Kylene

Broken Menu and Select Buttons!!

My iPod mini was fine yesterday and now after wearing it doing exercise, the menu and select buttons and the scroll wheel do not work!! It still plays when i press the play button and can change track, but i dont understand why this has happened?! How can i fix it? obviously can reset it because the menu and select buttons dont work =S

"obviously can reset it because the menu and select buttons dont work =S"
It might seem so.., but have you actually tried resetting it? It might just work.
If not, I'd try restoring it.
http://docs.info.apple.com/article.html?artnum=60983
Cheers!
-Bryan

Hello Every time I create a motion menu the play buttons have a fuzzy outl

Hello
Every time I create a motion menu the play buttons have a fuzzy outline. I really don't like this and would love to know how to avoid it as it looks really bad and not crisp.
Here's how i do it:
1) I create the motion menu in AEX and add in the button here. I have the button coming in about 5 seconds after the start to give a delayed effect and this will therefore be the loop point I set in DVDSP.
2) I then export out a Photoshop layers file from AEX and then bring this file into Photoshop to make the overlay. I'm not sure if I'm doing this step correctly as I then go Image/adjustments/levels and make the play button black
3) I then make the menu an .m2v and bring this and the overlay .jpg file into DVDSP.
4) When I select the play button the edges go fuzzy. This particular PLAY button was the text PLAY in white, with a black outline. Maybe this black outline had something to do with it?? I've also had heart shaped buttons for example and this does the same thing.
Hope you can help.
Many thanks, Margie

One thing that could help is not using a .jpg which is compressed. A .tif may work better (to some degree).
Not sure if you are using text highlights or something else when you mention you make the button black. Larger text (20pt plus, Sans Serif) can often help. Part of it also may be the selection process of what you are changing. Sounds like you are sending out the highlights as a seperate layer by itself. If so you do not not to switch it to Black, depending on the color you can map it out in DVD SP.
Another thing is that if the highlight is in the motion menu (unhighlighted) the highlighing may be slightly off of the underlying item making it a bit fuzzier. Could also be colors.
On pt 4, not sure if you mean select as "I pressed the button for the action" or as just moving to the button. If the former, then there can be a slight shift as the DVD itself moves to different place. Feathering the black edges may also help....

I have an older iPod that no longer shows up in iTunes or appears to be charging. When I press the Menu and Select buttons, the Apple logo appears and then an icon of a battery with an exclamation point. Is it dead for good?

I have an older iPod that no longer shows up in iTunes or appears to be charging. When I press the Menu and Select buttons, the Apple logo appears and then an icon of a battery with an exclamation point. Is it dead for good?

If it is otherwise working, you can change the battery. If you want to do it yourself, you can buy the part on eBay and other online sources. Just make sure you know the type of iPod you have so that you get the right part.
http://support.apple.com/kb/HT1353
There are online guides, including the ones on this web site
http://www.ifixit.com/Device/iPod
(Note: Most replacement batteries come with plastic/nylon tools seen in the guides.)
You can also have a repair business do the work.
If it is just the battery, if you do a Reset (using the Menu and Select buttons) while it is connect to your computer, I think it should still be recognized by iTunes.

HT3180 struggling to wake my apple tv wont respond even when holding the menu and down button any ideas ?

struggling to wake my apple tv wont respond even when holding the menu and down button any ideas ?

Did you try unplugging the unit from power, leaving it for ten minutes, then plugging in again?
If you have & it didn't work, Damian Smith1 posted this possible solution (I like to give credit where credit is due).
Connect your ATV to your computer and try restoring it to factory setting Use the link below to walk you through the process
Apple TV (2nd generation): Restoring your Apple TV
support.apple.com/kb/HT4367

Classic: will not recharge; apple logo flashes every few seconds then fades away; have tried the 'reboot' advice i.e. move hold switch on and off, hold menu and center button, no success. have tried this many times and kept connected for several hours.

I have a classic, several years old.
It will not recharge; the Apple logo flashes every few seconds then disappears.
I have tried the 'reboot' advice i.e. move the Hold switch on and off, hold the Menu and Center buttons, no success.
I have tried this many times and kept the ipod connected for several hours. And I have tried two different cords, one connected to the desktop computer, one connected to electrical outlet.

Hi enbridge4,
If your iPod Classic won't charge or turn on, you may find the following articles helpful:
Apple Support: iPod won't turn on
http://support.apple.com/kb/ts1383
Apple Support: iPod's battery doesn't charge
http://support.apple.com/kb/ta44551
Regards,
- Brenden

How do i unfreeze my ipod when ive already tried the menu and select button and that didnt help?

how do i unfreeze my ipod when ive already tried the menu and select button and that didnt help?

How long did you press and hold both the Select (Center) and Menu buttons together? Have you tried doing this procedure more than once? Is the hold switch in the Off position?
If nothing else, let the iPod's battery fully drain. Then charge it back up again.
B-rock

Menu and select button causing ipod to reset

Hi,
Has anyone else had problems with their menu and select buttons causing the ipod to reset itself? As of now, I can't use either of those buttons without it resetting. I've tried using the updater, and I've tried manually resetting it. Any suggestions would be greatly appreciated.
-Sarah

Welcome to Apple Discussions!
Is all the software on your computer and your iPod up to date?
iTunes
iPod Updater
Updating iPod's Software
Have you tried a restore?
Restore the iPod
btabz
PS: I came into this thread thinking I was going to have to explain why holding down Menu+Select at the same time is supposed to cause a reset

Stop and play buttons...

How would I go about adding stop and play buttons to a slideshow?
stop1.addEventListener(MouseEvent.CLICK, stop1);
play1.addEventListener(MouseEvent.CLICK, play1);
function stop1(event:MouseEvent){
if(this.currentFrame == 1)
{ gotoAndStop(this.totalFrames);
function play1(event:MouseEvent){
if(this.currentFrame == 1)
{ gotoAndStop(this.totalFrames);

well idk if the code is even right i need help? The way the slide show is working is i have it on the timeline.... With this code it doesnt play automatically and when i push play it goes through them in like 2 seconds and you can't see anything?
stop1.addEventListener(MouseEvent.CLICK, stopSlide);
play1.addEventListener(MouseEvent.CLICK, playSlide);
function stopSlide(event:MouseEvent):void {
stop();
function playSlide(event:MouseEvent):void {
play();

How to Deactivate MENU and SYSTEM button in Portal.

Hello,
I have created a SAP transaction iView of Y Transaction. Now it showing me all the buttons and Transaction Box on selection screen in EP. My requirement is to have only EXECUTE rest buttons should be hide.
Some of the buttons I have controlled from ABAP Program.Like SAVE,CANCEL,BACK etc.
And T-Code Box I have controlled from ICF transaction.
Follows the route: sicf->sap->bc->gui->sap->its->webgui->GUI Configuration
~WEBGUI                                     1
~THEME                                     sl
~LOGIN
~PASSWORD
~NOHEADEROKCODE     1
Now Still it showing me MENU,SYSTEM and EXECUTE button.
I want to hide MENU and SYSTEM.
Please provide me the solution.Its really very important for me.Helpful answer definely be appreciate!
Regards,
Supriya.

Hi santosh,
Thanks.
I have already checked the related note.And I am getting only Execute button when I set the parameter
~WEBGUI_SIMPLE_TOOLBAR     32 .It hides other button as well.
But I have to show another T-Code in EP it should have all the buttons SAVE,CANCEL,BACK etc.
Therefore in one report I want to show only Execute Button and in another report it should show all the button Except T-Code box.
I have hide SAVE,CANCEL,BACK button from ABAP program,except Execute Button and T-Code Box from sicf Transaction.
But shows MENU and SYSTEM button which I want to hide.
Suggest me.
Regards,
Supriya.

Menu and play buttons unresponsive

Similar Messages

Maybe you are looking for