Menu Bar/Dock click Crashes-Thermal Problem?

Greetings All!
My 1.25 gHz eMac has lately been experiencing freezes which often occurs if I hit an item on the menu bar, a Dock item, or a requester button during an operation. The screen freezes and often scrambles into gross pixels. I'm now assuming this problem is unrelated a previous one I had while upgrading from 10.3.9 to 10.4.5 because I ended up zeroing the disk and re-installing Panther but the problem persists, despite FSCKS and PROM and vram resets and Disk Warrior. My SMART Status is a Valid HD. Also this trouble doesn't manifest in Safe Boot mode. One possible wild card (?); would a build up of dust inside my eMac create a thermal issue by blanketing the logic board with dust and cause overheating that would create such a problem? I've had my eMac on all year and, unlike my 6320, I've never had a chance to dust its guts. Apple doesn't cite a procedure. Is there? How? Just exploring every recourse. I was unable to renew my Apple Care last fall and really don't want to have to lug my eMac to an Apple Store just to hear real bad news. Happy I've backed up my HD to my old 6320 warhorse via ethernet. Ironically, if there was a way to use my modem in Safe Boot I'd be happy camper enough.
Thanks for any assist!
James Greenidge
1.25 gig eMac and Performa 6320 Mac OS X (10.3.9)

Hi, James!
Sorry to hear of your woes.
I'm writing to share a few ideas:
(1) Check for entries in, e.g., your console.logs and for crash.logs with time stamps corresponding to these events. Post back with recent, apparently relevant portions to see whether folks can help to identify any underlying issues from the data. If you're not familiar with using Console to do this, please post back — I'd be happy to explain.
Have you experienced any kernel panics related to this behavior?
(2) Trying to Replicate the Problem in a "Test User" Account. This method is explained in How to troubleshoot a software issue, item 1. under the subheading "If the issue occurs in Mac OS X or in various applications."
(3) Troubleshooting Using Safe Mode. As What Is Safe Boot, Safe Mode? explains:
"Starting up into Safe Mode does three things to simplify the startup and operation of your computer: ...
• It loads only required kernel extensions (some of the items in /System/Library/Extensions).
• It runs only Apple-installed startup items (some of the items in /Library/StartupItems and /System/Library/StartupItems - and different than login items).
• Mac OS X 10.4 Tiger only: It disables all fonts other than those in /System/Library/Fonts.
• Mac OS X 10.4 Tiger only: It moves to the Trash all font caches normally stored in /Library/Caches/com.apple.ATS/(uid)/ , where (uid) is a user ID number such as 501.
• Mac OS X 10.4 Tiger only: It disables any Login Items."
Because you've observed that this "trouble doesn't manifest in Safe Boot mode," these factors provide a basis for troubleshooting what may be causing the behavior. Using the basic approach presented in Isolating issues in Mac OS X, you can disconnect all non-critical peripherals, disable Log-In items in System Preferences »» Accounts »» Login Items, check for/resolve any font problems using Font Book »» Edit »» Resolve Duplicates &/or Font Book »» File »» Validate Font, etc. — then try to replicate the problem behavior. As you add back login items, peripherals etc., testing for the return of problems, you may be able to isolate a cause.
I hope these ideas are helpful. Please feel free to post back with log excerpts, or to share your progress and discuss this further.
Good luck!
Regards,
Dean
[1,854]

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