Menu Button issue with the iPod Universal Dock with Remote

What is the status of a firmware release to address the inability of the Apple Remote to mimic the menu button on the iPod?
Is it even possible to update the firmware to provide this functionality? What is the hold up? I am boycotting further hardware purchases until this is taken care of or Apple accept s a return of my Universal Dock, Remote, Second power brick, Firewire cable, and AV cable.
It is shameful for Apple to have sold these items and not made it clear that the menu button may as well be a sticker.
iMac G5 2.0Ghz   Mac OS X (10.4.4)   5G iPod (Black 60GB)
iMac G5 2.0Ghz   Mac OS X (10.4.4)   5G iPod (Black 60GB)

We are just customers and have no information about future software releases from apple.
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btabz

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