Menu,help,Home tabs in ESS in Portal dont work

Hello All,
We r on SAP Enterprise Portal 6.0 SPS09 and we have installed Business Package for Employee Self-Service 4.6C - 4.7 in Portal and connected Portal to the R/3 Backend System with ITS version 6.20 patch 22.When accessing iviews of ESS in Portal there occur various tabs like Menu,help,Home on every page but when we click on them nothing happens and no pop up window occurs and it moves out of that window saying thankyou for working with Internet transaction Server.Iam not getting the cause of this error?can someone plz suggest?My Email Id is [email protected] .
Regards,
Saumya

Hi,
See if the foll notes help you.
321439
212990
BR,
Disha.
Pls reward points for helpful answers.

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xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Thanks in Advance.
Regards.
Vinit
Edited by: Vinit Soni on Jun 29, 2009 1:56 PM

Hello Nonoza,
I went to System Adminstration> Permission> Right Click on Portal Content and select Open Permissions, Click on Reset child permission.
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Reagrds.
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Just installed on a HP ProBook 450 G0 laptop and the menu, tab etc. dont work, although I do get a www site when I type it in. It's very strange, almost like the left click doesnt work on the scratchpad (although it's not that as using keystrokes also fails). OS is Windows7 Pro 64. Tested both Chrome and IE and they work fine.

Hello scavens,
Thank you for contacting Mozilla Support. Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.

New Window from "FILE- NEW-WINDOW" duplicates all the currently open tabs in the new window. I want new window with just the "Home" tab please?

Running Firefox 3.6.13 on 64Bit Win7.
I like to group tabs on a topic in a window, and when the tabs get to be too many, or a new topic, I do FILE->NEW-WINDOW and expect a new window with just one default (Home) tab. Instead I get a new window with ALL the tabs of the first window.
I have checked all the Options I could find. Nothing helped. I CAN make a new Window with just one tab if I right-click a link and say "Open in NEW Window".

A new window should only open with the home page(s).<br />
If you see differently then you need to check your extensions.
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]

When I click on the tab with a + on it, located next to the active tab a new page does not open. If I click on "New Tab" in the File menu a new tab does not ope

When I click on the tab with a + on it, located next to the active tab a new page does not open. If I click on "New Tab" in the File menu a new tab does not open.

Hi jcatx2013, we don't really have enough information on your system to make specific suggestions...
Could you test in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled
In the dialog, click "Start in Safe Mode" (''not'' Reset)
Any difference?

Firefox loads previous session instead of opening new in home tabs

Using Firefox 21.0 in Windows 8. Everything is set and updated as it should be, but when I open a new browser session it retains all the tabs and history from the previous session. Pressing the home button will open my selected home tabs.

You can check if you have an user.js file in the Firefox profile folder that sets the browser.sessionstore.resume_session_once pref to true.
*http://kb.mozillazine.org/user.js_file
*http://kb.mozillazine.org/browser.sessionstore.resume_session_once
You can use this button to go to the Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder
You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.
Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox profile folder.
*Help > Troubleshooting Information > Profile Directory: Show Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Multiple_profile_files_created
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them).

Viewing the "News" on the Home tab - Question

Hello all!
Does anyone know what iView to add to the Home tab so that it displays the News items added in Content Management > Explorer > News ?
Regards,
Glenn

Hi Glenn,
You can create e new iView 'Km-Navigation'. In the iView-properties, you have to change the 'path to initially displayed folder' to /documents/News. Use 'NewsBrowser' as LayoutSet.
But would suggest, that you create your own iView (e.g. by copying the existing one) and that you also copy the xml-forms-project. Please find more info on this here: http://help.sap.com/saphelp_nw04/helpdata/en/8f/fe743c74fa6449e10000000a11402f/frameset.htm
To be able to create new News, you can use the same iView and use 'NewsExplorer' as 'LayoutSet'. You could also create another folder to store your news to avoid any problems with other people using the same iView e.g. for testing purposes.
Hope this helps
Kind regards
Karin

Problem in accessing tabs in ESS

Hi,
The user is able to log into portal and able to see all the tabs in ESS, but when trying to access any of the drop-down tabs it says,
'"Critical Error-
A critical error has occured. Processing of the service had to be terminated. Unsaved data has been lost.
Please contact your system administrator. User RCOOOKE does not exist ion this period'."
how to resolve this. its urgent.
vila.

Hi ,
1. Does this error pop to a particular user or all users?
2. Does it happen to all the tabs under ESS?
For some of the functions like details related to remuneration statements etc, the payroll has to be run for the period in which you are checking the employee.
EX : Let us suppose you have hired the employee in the month of April 2007 and this is December 2007, if you are getting such an error.
Go to PC00_M10_CLSTR ( Where 10 is the Molga for your specific country, example here it is US) and check if the payroll has been run till the month of December.
Under this transaction code, as soon as you enter the transaction code, it will ask you to enter the PERNR ( personnel number), once you key in the pernr, on the left hand side, if your pernr is active, it will be displayed in a GREEN color and on the right it will display till which period the payroll has been run.
In the current case, it should have been run till the month of November.
If the payroll is not run till this month.
Go to PC00_m10_CALC ( Where 10 is the Molga for your specific country, example here it is US ) and specifying your payroll area, run the payroll for the corresponding months.
<b>Reward points if handy</b>
SANDEEP TUDUMU

HT3819 I have turned two computers on to home sharing. I am now on this computer wanting to put my music on to this itunes and i know i need to find the other computer in the drop down menu from " Home Sharing " but that menu isnt there on the left?

I have turned two computers on to home sharing. I am now on this computer wanting to put my music on to this itunes and i know i need to find the other computer in the drop down menu from " Home Sharing " but that menu isnt there on the left?

If you have the horizontal menu bar showing (File, Edit, View,...), select View, then select Show Sidebar.
If the menu bar is not showing, dorp down the menu in the very upper left corner and select show menu bar, then follow steps above.
Hope that helps. Good luck.

Menu,help,Home tabs in ESS in Portal dont work

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