Menu is not visible after logging into the portal(SSO)...please help.

Hello Experts,
I am facing one EP issue...its like once the user logs in to the portal through SSO...he is not able to see any menu on the left side of the page. Actually there is a Detailed Navigation Tab on Left side which contains links to other servers.
Since there is no Detailed navigation tab on his page this particular user is not able to navigate to other servers...
Please letme know where to look for as I am very very new to EP...please give in your valuable inputs...
Regards,
Jignesh.

Hi Joshi,
Check ur detailed navigation is open or closed
goto cont adminportal content-- go to ur default frame work page-- desktop innerpage-- open --- see detailed navigation iview is checked for visible or not
hope this helps u
Regards
Krishna.

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Default.trc log file(/server0/log)
#EP-PIN-PRT#tc~epbc~prtc~api#C00061FD2733006C00000005000056CB#9034950000000004#sap.com/com.sap.portal.runtime.system.hooks#com.sap.portal.prt.
runtime#J2EE_ADMIN#4##43E00B85A79911E380F800000089DCC6#3a483a0fa79911e3903000000089dcc6#3a483a0fa79911e3903000000089dcc6#0#Thread[HTTP Worker
[@900472845],5,Dedicated_Application_Thread]#Plain##
08:14_09/03/14_0005_9034950
[EXCEPTION]
java.lang.RuntimeException: Could not create Resource Repository root folder in PCD
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at com.sap.portal.prt.broker.PortalServiceItem.getServiceInstance(PortalServiceItem.java:210)
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at com.sap.portal.prt.om.ObjectsManager.createObejctHandle(ObjectsManager.java:234)
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at com.sap.portal.prt.service.ServiceManager.getPortalServiceItem(ServiceManager.java:431)
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at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher$3.service(RequestDispatcherFactory.java:518)
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1)We are suspecting this issue is related to the theme issue.How to update the theme in the upgraded portal(have a backup of themes)
2)Want to know if we update a theme where it stored at the operating system level(in NW 7.3 EHP1 as well as NW 7.0)
3)Is there any post steps after portal upgrade.
Request you suggest.
Regards
Maruthi

Hi
Refer the SAP Notes
1942399 - Fix usage of unregistered class loader while processing HTTP request in an application being updated or stopped at the same time
1744820 - Migration 7.3 fails while executing migration of pcd_upgrade
1703578 - WPC migration stops during connection creation
1918086 - ERROR: Unable to get iView
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Ram

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sandeep kumar wrote:
> 1. how can i use same Iview in user actual role, i mean, once user click on his role first time terms & codition window should open? after accepting terms & condtions only his role can access...
> 2. how can i navigate from terms & condtions to his role?
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Message was edited by: Uma Thirugnanam

Menu is not visible after logging into the portal(SSO)...please help.

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