Menu isn't working

Whenever I push menu on my ipod it does nothing. I can get to the menu by finishing a playlist but the menu it does nothing. Anyone know what is going on? Do I need to send it to Apple or what could it be. I went through the support site and nothing seems to have fixed this problem. Thanks for your time and help.

Do you feel a click when you push it? Do you hear a click (assuming the clicker is on)? Have you tried rebooting it (holding select and play for a couple seconds until you see the apple)?

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