Menu not working on some players

Hi everyone,
I created a DVD complete with menus and sent copies to two different people. Before I sent the DVD I checked that the disk worked on my mac's DVD player and a standalone player. A Panasonic I think but I'm not sure. Anyway, both parties that received the disk say that there is no menu at all and the disc just immediately played the film.
I'm completely clueless as to why this is the case. Does anyone have any suggestions?

Many players that support "resuming" a previously played disc will not be able to resume to the menu domain if no track has been played before the disc was stopped. In this case they will often skip right to the first video track on the disc.
The best way to get around this is the same as Gary's suggestion - add a "dummy" track of 1 second of black (I just use a 720x480 pict file in a track). This track must be the first VTS on the disc - see the VTS view of the outline tab to reorder the VTSes. Nothing needs to target this track, and its end jump should be to the main menu.
Another option is to make your first play a track. I'll sometimes do this with my FBI warning or the intro sequence.
Hope this helps -
Max Average

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