Menus are not enabled, unable to download additional learn to play videos

Meny required menu's are disabled in my GarageBand.
What should I do to get those enabled?  I need to download additional Learn To Play Videos.
I have a Mac Book Pro with OS X version 10.9.5. I am In Sri Lanka atm.  Please have a look on following screen captures.

What exactly happens, when you try to download the missing loops - when you click on a missing loop and choose "Update now"?
My Library... Apple Loops folder is empty, but the pre-installed loops for Garageband are there.
Are you looking in the library in your Home Folder 
"~/Library/Audio/Apple Loops/"  , or in the System library  "/Library/Audio/Apple Loops/"  ?
The loops should be installed in the System Library  
"/Library/Audio/Apple Loops/".
How did you set up your new mac? Did you migrate from an older mac using Setup Assistant or Migration Assistant? Did you migrate an earlier GarageBand installation?

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