Menus.xml issue when trying to launch Dreamweaver CS4

I have used Dreamweaver CS4 for many years on my Mac. I had a drive failure and have had to reload all of my applications from scratch as there seemed to be an issue with the Time Machine back up. Everything is working well apart from Dreamweaver CS4 which brings up an error message telling me to delete my menus.xml file and rename menus.bak to menus.xml which just doesn't work.
I have checked and this has been asked before but none of the previous answers that I could find will work for me. Any new ideas?
Apple MacBook Pro (mid 2010 model) running bang up to date version of OSX Mavericks.

dg28 wrote:
Thanks Preran
One issue appears to be that Dreamweaver has loaded the help and configurations files into a folder in applications rather than in application support. I do not have a Dreamweaver CS4 folder anywhere in applications support under my identity or than of the loacl admin.
You need to turn on your hidden folders to see it.
http://guides.macrumors.com/Viewing_hidden_files_on_a_Mac

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Issue when trying to launch Handbrake, problem report generated

I've posted this over in the Handrake forums but soi far I haven't had a response. I'm hoping someone here might be able to point me in a direction. I've suddenly been unable to launch Handbrake. Every time I try the icon bounce once or twice on the dock then a Problem Report dialog opens up with this information;
I've tried deleting the files in ~Library/Application Support/Handbrake and the related Handbrake files in ~Library/Preferences. I've tried the latest nightly build, I've tried repairing permissions, and nothing works.
Process: HandBrake [4624]
Path: /Applications/Handbrake/HandBrake.app/Contents/MacOS/HandBrake
Identifier: fr.handbrake.HandBrake
Version: 4810svn x86_64 (2012070401)
Code Type: X86-64 (Native)
Parent Process: launchd [498]
Date/Time: 2012-07-04 21:32:10.654 -0400
OS Version: Mac OS X Server 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 326864 sec
Crashes Since Last Report: 27
Per-App Interval Since Last Report: 155 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: 5CD59213-7D18-42C1-9DBD-522B15266524
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x0000000101aa9228
VM Regions Near 0x101aa9228:
CoreImage 0000000101aa8000-0000000101aa9000 [ 4K] rw-/rwx SM=PRV
--> mapped file 0000000101aa9000-0000000101aaa000 [ 4K] rw-/rwx SM=PRV /Users/*/Library/Caches/*/*.maps
shared memory 0000000101aaa000-0000000101aac000 [ 8K] rw-/rw- SM=SHM
Application Specific Information:
objc[4624]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libCoreFSCache.dylib 0x0000000101aa2455 fscache_open + 809
1 libcldcpuengine.dylib 0x0000000102fb4aa9 init_fscache + 633
2 libsystem_c.dylib 0x00007fff84c3be06 pthread_once + 86
3 libcldcpuengine.dylib 0x0000000102fb4189 cld_createkernels + 441
4 libcldcpuengine.dylib 0x0000000102fb2c3f glrCompBuildProgram + 97
5 com.apple.opencl 0x00007fff8b59e3b4 clBuildProgram + 3182
6 com.apple.CoreImage 0x00007fff8878d531 -[FEOpenCLContext _loadKernel:target:testOnly:] + 1330
7 com.apple.CoreImage 0x00007fff8888beb8 -[FEContext(Kernel) loadKernel:target:] + 96
8 com.apple.CoreImage 0x00007fff887c88cc FEApplyTreeNode::render1(FETreeContext*, FEShape const&, fe_kernel_target_struct*, int, float*, FETreeTexture*) + 100
9 com.apple.CoreImage 0x00007fff887c9899 FEApplyTreeNode::render2(FETreeContext*, FEShape const*, void (*)(FEContext*, void*, FEFormat), void (*)(FEContext*, void*), void*) + 1589
10 com.apple.CoreImage 0x00007fff887c6df9 FETreeNode::render_(FETreeContext*, FEShape const*, void (*)(FEContext*, void*, FEFormat), void (*)(FEContext*, void*), void*) + 149
11 com.apple.CoreImage 0x00007fff887ca684 FETreeNode::render(FETreeContext*, FEShape const&, void (*)(FEContext*, void*, FEFormat), void (*)(FEContext*, void*), void*) + 108
12 com.apple.CoreImage 0x00007fff887ce422 FETreeContext::renderTree(FETreeNode*, FEShape const&, void (*)(FEContext*, void*, FEFormat), void (*)(FEContext*, void*), void*) + 276
13 com.apple.CoreImage 0x00007fff887ce736 FETreeContext::renderImage_(FEImage*, CGRect, FEShape const*, CGAffineTransform, CGColorSpace*, FEFormat, bool, void (*)(FEContext*, void*, FEFormat), void (*)(FEContext*, void*), void*) + 688
14 com.apple.CoreImage 0x00007fff887ce9bf FETreeContext::renderImage(FEImage*, CGRect, FEShape const*, CGAffineTransform, CGColorSpace*, FEFormat, bool, void (*)(FEContext*, void*, FEFormat), void (*)(FEContext*, void*), void*) + 375
15 com.apple.CoreImage 0x00007fff887a5617 -[FEImage(Internal) _renderWithContext:bounds:transform:colorSpace:format:premultiplied:setupCallba ck:finishCallback:callbackData:] + 247
16 com.apple.CoreImage 0x00007fff887a4c39 -[FEImage getBitmap:withContext:origin:transform:colorSpace:] + 678
17 com.apple.CoreImage 0x00007fff8875aeb9 -[CIContextImpl render:toBitmap:rowBytes:bounds:format:colorSpace:] + 349
18 com.apple.CoreImage 0x00007fff88759ef6 -[CIContext render:toBitmap:rowBytes:bounds:format:colorSpace:] + 91
19 libCGXCoreImage.A.dylib 0x00007fff838562e5 cgxcoreimage_instance_render + 2301
20 libCGXCoreImage.A.dylib 0x00007fff83855927 cgxcoreimage_provider_create_data + 52
21 libCGXCoreImage.A.dylib 0x00007fff8385587d faultDataAcquireBytePointer + 154
22 com.apple.CoreGraphics 0x00007fff88c4b3c8 CGAccessSessionGetBytePointer + 45
23 com.apple.CoreGraphics 0x00007fff88c74463 img_decode_read + 234
24 com.apple.CoreGraphics 0x00007fff88c7429b img_colormatch_read + 363
25 com.apple.CoreGraphics 0x00007fff88c740e5 img_alphamerge_read + 532
26 com.apple.CoreGraphics 0x00007fff88c71ccb img_data_lock + 8307
27 com.apple.CoreGraphics 0x00007fff88cf5209 CGSImageDataLock + 186
28 libRIP.A.dylib 0x00007fff86953d4a ripc_AcquireImage + 2209
29 libRIP.A.dylib 0x00007fff8695258c ripc_DrawImage + 1048
30 com.apple.CoreGraphics 0x00007fff88cf4d72 CGContextDrawImage + 434
31 com.apple.coreui 0x00007fff8b166570 CUIPenCG::DrawImage(void*, CGRect, void*) + 70
32 com.apple.coreui 0x00007fff8b16e0ef CUIRenderer::DrawImage(CGRect, long, CUIDescriptor const*) + 4821
33 com.apple.coreui 0x00007fff8b13e002 CUIRenderer::Draw(CGRect, CGContext*, __CFDictionary const*, __CFDictionary const**) + 4646
34 com.apple.coreui 0x00007fff8b1639a4 CUIDraw + 225
35 com.apple.AppKit 0x00007fff81bfe4b0 -[NSCoreUIImageRep draw] + 179
36 com.apple.AppKit 0x00007fff81bfe37e -[NSImageRep drawInRect:] + 341
37 com.apple.AppKit 0x00007fff81bfe21c __-[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke_2 + 111
38 com.apple.AppKit 0x00007fff81bfe0a0 NSGraphicsContextPushContextWithFlippedMetadata_drawWithBlock_ + 318
39 com.apple.AppKit 0x00007fff81b91803 __-[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke_1 + 1953
40 com.apple.AppKit 0x00007fff81b90eaf -[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:] + 1212
41 com.apple.AppKit 0x00007fff81bc1066 -[NSImage _drawMappingAlignmentRectToRect:withState:backgroundStyle:operation:fraction:fl ip:hints:] + 2443
42 com.apple.AppKit 0x00007fff81db25ed -[NSPopUpButtonCell _drawIndicatorWithFrame:inView:] + 401
43 com.apple.AppKit 0x00007fff81c1bb7e -[NSPopUpButtonCell drawBorderAndBackgroundWithFrame:inView:] + 269
44 com.apple.AppKit 0x00007fff81c1ba00 -[NSMenuItemCell drawWithFrame:inView:] + 270
45 com.apple.AppKit 0x00007fff81bbcdb7 -[NSControl drawRect:] + 398
46 com.apple.AppKit 0x00007fff81b8897a -[NSView _drawRect:clip:] + 3758
47 com.apple.AppKit 0x00007fff81bb5b4f -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1583
48 com.apple.AppKit 0x00007fff81bb5f7b -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2651
49 com.apple.AppKit 0x00007fff81bb5f7b -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2651
50 com.apple.AppKit 0x00007fff81b85f55 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1032
51 com.apple.AppKit 0x00007fff81b8086f -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4755
52 com.apple.AppKit 0x00007fff81b792ed -[NSView displayIfNeeded] + 1676
53 com.apple.AppKit 0x00007fff81f184ee -[NSDrawer(NSDrawerPrivate) _displayIfNeeded] + 94
54 com.apple.AppKit 0x00007fff81c37999 -[NSWindow(NSDrawerSupportPrivate) _displayAllDrawersIfNeeded] + 123
55 com.apple.AppKit 0x00007fff81c367ac -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 795
56 com.apple.AppKit 0x00007fff81c363a8 -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 807
57 com.apple.AppKit 0x00007fff81c3602c -[NSWindow orderWindow:relativeTo:] + 154
58 com.apple.AppKit 0x00007fff81c358cd -[NSWindow makeKeyAndOrderFront:] + 49
59 fr.handbrake.HandBrake 0x0000000100017bd4 -[HBController applicationDidFinishLaunching:] + 1613
60 com.apple.Foundation 0x00007fff83363d0e __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
61 com.apple.CoreFoundation 0x00007fff867347ba _CFXNotificationPost + 2634
62 com.apple.Foundation 0x00007fff8334ffc3 -[NSNotificationCenter postNotificationName:object:userInfo:] + 65
63 com.apple.AppKit 0x00007fff81b414e3 -[NSApplication _postDidFinishNotification] + 212
64 com.apple.AppKit 0x00007fff81b41249 -[NSApplication _sendFinishLaunchingNotification] + 78
65 com.apple.AppKit 0x00007fff81b3ff10 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 242
66 com.apple.AppKit 0x00007fff81b3fc71 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 330
67 com.apple.CoreFoundation 0x00007fff8677e541 -[NSObject performSelector:withObject:withObject:] + 65
68 com.apple.Foundation 0x00007fff833867c7 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 101
69 com.apple.Foundation 0x00007fff8338574e -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 283
70 com.apple.Foundation 0x00007fff833855dc _NSAppleEventManagerGenericHandler + 105
71 com.apple.AE 0x00007fff836e7c25 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 200
72 com.apple.AE 0x00007fff836e7b03 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 38
73 com.apple.AE 0x00007fff836e79f7 aeProcessAppleEvent + 250
74 com.apple.HIToolbox 0x00007fff8e69ed7d AEProcessAppleEvent + 102
75 com.apple.AppKit 0x00007fff81b3d07d _DPSNextEvent + 1247
76 com.apple.AppKit 0x00007fff81b3c735 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
77 com.apple.AppKit 0x00007fff81b39071 -[NSApplication run] + 470
78 com.apple.AppKit 0x00007fff81db5244 NSApplicationMain + 867
79 fr.handbrake.HandBrake 0x00000001000017b4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8691d7e6 kevent + 10
1 libdispatch.dylib 0x00007fff8767078a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8766f31a _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: CFPreferences Background Sync Queue
0 libsystem_kernel.dylib 0x00007fff8691de9e stat$INODE64 + 10
1 com.apple.CoreFoundation 0x00007fff8670535a _CFGetPathProperties + 90
2 com.apple.CoreFoundation 0x00007fff867052ba _CFGetFileProperties + 122
3 com.apple.CoreFoundation 0x00007fff868060c3 -[CFXPreferencesPropertyListSourceSynchronizer _canFLockAtURL:] + 115
4 com.apple.CoreFoundation 0x00007fff867311d2 -[CFXPreferencesPropertyListSourceSynchronizer synchronize] + 98
5 com.apple.CoreFoundation 0x00007fff8676f81f __-[CFXPreferencesPropertyListSource synchronizeInBackgroundWithCompletionBlock:]_block_invoke_1 + 111
6 libdispatch.dylib 0x00007fff8766ea86 _dispatch_call_block_and_release + 18
7 libdispatch.dylib 0x00007fff876702d6 _dispatch_queue_drain + 264
8 libdispatch.dylib 0x00007fff87670132 _dispatch_queue_invoke + 54
9 libdispatch.dylib 0x00007fff8766f92c _dispatch_worker_thread2 + 198
10 libsystem_c.dylib 0x00007fff84c3e3da _pthread_wqthread + 316
11 libsystem_c.dylib 0x00007fff84c3fb85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8691ce42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff84bf2dea nanosleep + 164
2 libsystem_c.dylib 0x00007fff84bf2bb5 usleep + 53
3 fr.handbrake.HandBrake 0x000000010006e012 thread_func + 466
4 fr.handbrake.HandBrake 0x0000000100074c67 hb_thread_func + 55
5 libsystem_c.dylib 0x00007fff84c3c8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff84c3fb75 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8691ce42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff84bf2dea nanosleep + 164
2 libsystem_c.dylib 0x00007fff84bf2bb5 usleep + 53
3 fr.handbrake.HandBrake 0x000000010006e012 thread_func + 466
4 fr.handbrake.HandBrake 0x0000000100074c67 hb_thread_func + 55
5 libsystem_c.dylib 0x00007fff84c3c8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff84c3fb75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8691ce42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff84bf2dea nanosleep + 164
2 libsystem_c.dylib 0x00007fff84bf2bb5 usleep + 53
3 fr.handbrake.HandBrake 0x000000010006e012 thread_func + 466
4 fr.handbrake.HandBrake 0x0000000100074c67 hb_thread_func + 55
5 libsystem_c.dylib 0x00007fff84c3c8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff84c3fb75 thread_start + 13
Thread 6:
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000001064bebb0 rbx: 0x00000001064bc480 rcx: 0x00000001064bebb8 rdx: 0x0000000000000bec
rdi: 0x00000001019dd000 rsi: 0x0000000000000008 rbp: 0x00007fff5fbf7220 rsp: 0x00007fff5fbf6f70
r8: 0x0000000000000003 r9: 0x0000000000000bea r10: 0x0000000000000000 r11: 0x00000000fffffff7
r12: 0x0000000101aa9000 r13: 0x00000001064bc3f0 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x0000000101aa2455 rfl: 0x0000000000010206 cr2: 0x0000000101aa9228
Logical CPU: 0
Binary Images:
0x100000000 - 0x10105dfd7 +fr.handbrake.HandBrake (4810svn x86_64 - 2012070401) <EDCD3447-34D4-3B9A-9BE9-83B03E776270> /Applications/Handbrake/HandBrake.app/Contents/MacOS/HandBrake
0x10185d000 - 0x101869ff7 +com.growl.growlframework (1.2.2 - 1.2.2) <C76D2B1C-5455-CFCA-6470-B8B171C14A16> /Applications/Handbrake/HandBrake.app/Contents/Frameworks/Growl.framework/Versi ons/A/Growl
0x101875000 - 0x10188bfff +org.andymatuschak.Sparkle (1.5 Beta 6 - 313) <B4628320-468B-F473-EBD3-4303D9C5B639> /Applications/Handbrake/HandBrake.app/Contents/Frameworks/Sparkle.framework/Ver sions/A/Sparkle
0x1018a4000 - 0x101987fff libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <358B5B40-43B2-3F92-9FD3-DAA68806E1FF> /usr/lib/libcrypto.0.9.7.dylib
0x101aa1000 - 0x101aa4ff7 libCoreFSCache.dylib (??? - ???) <70D5EB80-24F5-3837-9302-EBD4CFCE5CBA> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x102fb0000 - 0x102fb6fef libcldcpuengine.dylib (1.50.69 - compatibility 1.0.0) <303313AD-2D57-37A5-922B-3194C5DCD007> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x1047a5000 - 0x104caeff7 com.apple.RawCamera.bundle (3.14.0 - 646) <75A96BFC-1832-808B-F430-C4C9379C5A98> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff6e23d000 - 0x7fff6e271baf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
0x7fff81a8f000 - 0x7fff81a8ffff com.apple.Cocoa (6.6 - ???) <7EC4D759-B2A6-3A99-AC75-809FED1500C6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff81ae4000 - 0x7fff81ae9fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff81aea000 - 0x7fff81b1dff7 com.apple.GSS (2.2 - 2.0) <971395D0-B9D0-3FDE-B23F-6F9D0A2FB95F> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff81b34000 - 0x7fff8273aff7 com.apple.AppKit (6.7.3 - 1138.47) <CAF5783F-F80B-30E7-929F-BBA6D96C5C44> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8273b000 - 0x7fff82842fe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff82847000 - 0x7fff8284cfff libGIF.dylib (??? - ???) <8763F67F-A881-30B6-B20E-D395B4D9FD58> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8284d000 - 0x7fff829d7ff7 com.apple.WebKit (7534.56 - 7534.56.5) <BC22A17F-A32F-3D9B-926F-091A47C4B315> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff829d8000 - 0x7fff82b77ff7 com.apple.QuartzCore (1.7 - 270.4) <97E20A5F-652B-3E85-8C46-DCB777248ECD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff82b78000 - 0x7fff82c3fff7 com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff82c40000 - 0x7fff82cdaff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff82fc3000 - 0x7fff82ff0fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <DA79E5BA-BBA3-3768-AAD8-B34BA877EF03> /usr/lib/libSystem.B.dylib
0x7fff82ff1000 - 0x7fff83010fff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff83011000 - 0x7fff83073ff7 com.apple.Symbolication (1.3 - 91) <0945ACAF-AA0A-3D01-9960-72B51722EC1F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff83074000 - 0x7fff830bbff7 com.apple.CoreMedia (1.0 - 705.78) <F6EA2328-FD3E-3057-80C7-C9845837F863> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff830bc000 - 0x7fff8310ffff com.apple.AppleVAFramework (5.0.14 - 5.0.14) <E3FE9B47-2276-3316-B2D2-85784AD2D9B3> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff83110000 - 0x7fff83138fff com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff83139000 - 0x7fff8321de5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff83248000 - 0x7fff83249ff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff8324a000 - 0x7fff8334cfff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff8334d000 - 0x7fff83666fff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff836e4000 - 0x7fff83723fff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff83724000 - 0x7fff83728fff libdyld.dylib (195.5.0 - compatibility 1.0.0) <380C3F44-0CA7-3514-8080-46D1C9DF4FCD> /usr/lib/system/libdyld.dylib
0x7fff83729000 - 0x7fff8372fff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff83730000 - 0x7fff83740ff7 com.apple.opengl (1.7.7 - 1.7.7) <0CA11278-746C-353A-923B-BCC0047190C3> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff83741000 - 0x7fff83746fff libcache.dylib (47.0.0 - compatibility 1.0.0) <1571C3AB-BCB2-38CD-B3B2-C5FC3F927C6A> /usr/lib/system/libcache.dylib
0x7fff83811000 - 0x7fff83852fff com.apple.QD (3.40 - ???) <47674D2C-BE88-388E-B1B0-03F08BFFE5FD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
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0x7fff8b2c1000 - 0x7fff8b2c2fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8b2c3000 - 0x7fff8b2cbfff libsystem_dnssd.dylib (??? - ???) <D9BB1F87-A42B-3CBC-9DC2-FC07FCEF0016> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8b2cc000 - 0x7fff8b307fff com.apple.LDAPFramework (3.2 - 120.2) <A2675243-9122-308D-A5C8-9C1C4FE7639D> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8b308000 - 0x7fff8b308fff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8b309000 - 0x7fff8b320fff com.apple.CFOpenDirectory (10.7 - 146) <E71AE4A2-F72B-35F2-9043-9F45CF75F11A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8b3a9000 - 0x7fff8b3ebff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <BB770C22-8C57-365A-8716-4A3C36AE7BFB> /usr/lib/system/libcommonCrypto.dylib
0x7fff8b3ec000 - 0x7fff8b3f3ff7 com.apple.CommerceCore (1.0 - 17) <3894FE48-EDCE-30E9-9796-E2F959D92704> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff8b3f4000 - 0x7fff8b3f9fff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x7fff8b3fa000 - 0x7fff8b3fefff libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <2B1215A0-1B43-39C3-B4F4-392D71D08FFA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff8b3ff000 - 0x7fff8b423fff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8b424000 - 0x7fff8b48fff7 com.apple.framework.IOKit (2.0 - ???) <6C604894-7F61-3130-8499-20791D14577F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8b57b000 - 0x7fff8b57efff com.apple.help (1.3.2 - 42) <BF14DE49-F7E8-336F-81FB-BBDF2DB3AC09> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8b57f000 - 0x7fff8b596fff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff8b597000 - 0x7fff8b5c4ff7 com.apple.opencl (1.50.69 - 1.50.69) <57939F7D-3626-30E2-883D-8A7CCB3F8763> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8bac9000 - 0x7fff8bb4dff7 com.apple.ApplicationServices.ATS (317.11.0 - ???) <082DEAFE-8A93-3AF2-B4E5-30012E725929> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8bb4e000 - 0x7fff8bb4efff com.apple.audio.units.AudioUnit (1.7.2 - 1.7.2) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8bb4f000 - 0x7fff8bb51fff libCVMSPluginSupport.dylib (??? - ???) <1C73D331-6F6C-3872-A011-1C41FBF49F2A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff8bb52000 - 0x7fff8bb54ff7 com.apple.print.framework.Print (7.4 - 247.3) <626C58D5-2841-3329-8C32-9F4A8353F3E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8bb64000 - 0x7fff8bd8efe7 com.apple.CoreData (104.1 - 358.14) <6BB64605-8DA7-337D-A2AB-A3346A421CBD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8bd8f000 - 0x7fff8be30ff7 com.apple.LaunchServices (480.33 - 480.33) <45EF2044-3396-3910-9B5B-C8F7777D5F56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8be3a000 - 0x7fff8be3dfff libCoreVMClient.dylib (??? - ???) <934D0D11-C34F-3C06-A352-21BB8FFE9774> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8be6f000 - 0x7fff8bea8fe7 libssl.0.9.8.dylib (44.0.0 - compatibility 0.9. <79AAEC98-1258-3DA4-B1C0-4120049D390B> /usr/lib/libssl.0.9.8.dylib
0x7fff8bea9000 - 0x7fff8c63dfef com.apple.CoreAUC (6.16.11 - 6.16.11) <3D40FEA5-AFE7-3752-A52E-D0F80304320A> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff8c669000 - 0x7fff8c952ff7 com.apple.security (7.0 - 55148.1) <E9C46204-1336-3D90-BC67-5162FC7079D2> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8caad000 - 0x7fff8caadfff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff8cb49000 - 0x7fff8cb58ff7 libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
0x7fff8cb59000 - 0x7fff8cb59fff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8cb5a000 - 0x7fff8cbcdfff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff8cbce000 - 0x7fff8cbf7fff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8cbf8000 - 0x7fff8cc4aff7 libGLU.dylib (??? - ???) <E2EF0336-3A5F-3532-AEB0-6CCF04851B72> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8cc4d000 - 0x7fff8cc87fe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8cce0000 - 0x7fff8cce5ff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff8cced000 - 0x7fff8cdcbfff com.apple.DiscRecording (6.0.4 - 6040.4.1) <E6D5835F-EE3C-3814-A2EE-6962B5570EF1> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8cdcc000 - 0x7fff8ce71fff com.apple.ink.framework (1.4 - 110) <F93B76B3-E57C-3805-B20D-03717A3F91DD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff8ce72000 - 0x7fff8cef7ff7 com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8cef8000 - 0x7fff8cef9fff libunc.dylib (24.0.0 - compatibility 1.0.0) <337960EE-0A85-3DD0-A760-7134CF4C0AFF> /usr/lib/system/libunc.dylib
0x7fff8cf23000 - 0x7fff8d002ff7 com.apple.ImageIO.framework (3.1.2 - 3.1.2) <FFA7532B-336A-3F0B-9AB9-2A35B56ED887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff8d078000 - 0x7fff8d079fff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff8d0c4000 - 0x7fff8d0c9fff com.apple.OpenDirectory (10.7 - 146) <7960A302-F9AC-3F72-838E-3A382032DCA6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8d0ca000 - 0x7fff8de01fff com.apple.WebCore (7534.56 - 7534.56.5) <4E63291C-539E-32E3-8B1C-EA8E546B3159> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff8de02000 - 0x7fff8de42ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <5328C0AB-F169-3786-A3EC-9E82E960CAAF> /usr/lib/libcups.2.dylib
0x7fff8de43000 - 0x7fff8e165fe7 com.apple.JavaScriptCore (7534.56 - 7534.56.6) <675725F8-37C4-3B80-ADB0-7B6AE908A908> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8e166000 - 0x7fff8e166fff com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8e178000 - 0x7fff8e5abff7 com.apple.VideoToolbox (1.0 - 705.78) <7F115540-88CF-3087-951A-7073F7D58F4D> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff8e5ac000 - 0x7fff8e5e7fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff8e5e8000 - 0x7fff8e5fefff libGL.dylib (??? - ???) <6A473BF9-4D35-34C6-9F8B-86B68091A9AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8e68e000 - 0x7fff8e9baff7 com.apple.HIToolbox (1.9 - ???) <B7D2A06B-7BE5-3355-BF7D-8139100B9B97> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8e9bb000 - 0x7fff8e9e6ff7 com.apple.CoreServicesInternal (113.17 - 113.17) <B1DF81C3-9C23-3BAE-9DE8-21EAFEEB97B8> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8e9e7000 - 0x7fff8eaf3fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9. <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 6
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 3816
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=204.5M resident=121.1M(59%) swapped_out_or_unallocated=83.4M(41%)
Writable regions: Total=55.0M written=5588K(10%) resident=9124K(16%) swapped_out=0K(0%) unallocated=46.1M(84%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 836K
CG image 72K
CG raster data 64K
CG shared images 3408K
CoreAnimation 12K
CoreGraphics 16K
CoreImage 4K
CoreServices 6924K
MALLOC 34.1M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
STACK GUARD 56.0M
Stack 10.5M
Stack (reserved) 520K reserved VM address space (unallocated)
VM_ALLOCATE 316K
__CI_BITMAP 80K
__DATA 23.0M
__IMAGE 528K
__LINKEDIT 49.7M
__RC_CAMERAS 248K
__TEXT 154.8M
__UNICODE 544K
mapped file 38.8M
shared memory 308K
=========== =======
TOTAL 380.7M
TOTAL, minus reserved VM space 380.2M
Model: Macmini4,1, BootROM MM41.0042.B03, 2 processors, Intel Core 2 Duo, 2.66 GHz, 8 GB, SMC 1.65f2
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB
Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB
USB Device: MacBook Air SuperDrive, apple_vendor_id, 0x1500, 0x24100000 / 2
USB Device: Back-UPS RS 1500G FW:865.L3 .D USB FW:L3, 0x051d (American Power Conversion), 0x0002, 0x06200000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0x06630000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x06500000 / 2
FireWire Device: unknown_device, OWC Mercury Elite-AL Pro, 800mbit_speed
FireWire Device: Rev2, Drobo, 800mbit_speed
I've tried deleting the files in ~Library/Application Support/Handbrake and the related Handbrake files in ~Library/Preferences. I've tried the latest nightly build, I've tried repairing permissions, and nothing works. I don't know why this started all of a sudden and with just this one program. Can any one help?
Thanks,
--Dave

For those who ever encounter a similar issue, after writing this post I received a message from Drive Genuius that I had bad blocks on my hard drive. I zero formatted my drive and restored from my latest Time Machine backup. So far, so good, everything is magically working again...

Is anyone else having Config error 16 issue when trying to start PSE 12 or Premier Elements after Mac upgrade to Yosemite 10.10 on iMac

Is anyone else having Config error 16 issue when trying to start PSE 12 or Premier Elements 12 after the Mac upgrade to OS X Yosemite 10.10 on iMac. I have had a number of issues with software and things after upgrading to OS X Yosemite 10.10 and even 10.10.1. I have uninstalled and reinstalled both PSE 12 and Premier Elements 12 a number of times and everything goes fine until its ready to launch and then you get an error message. Numerous uninstalled and reinstalls don't removing the problem. Strangely enough PSE 11 still appears to boot up and I never owned Premier Elements 11 so I don't know if it will start. I thought with Apple dropping its Apeture software and greater integration of iPhoto and Apeture files into Lightroom 5.7 all would be harmonious between these two players. Im not sure where Adobe wants us to go it recently removed the plugin to allow you to update files from LR to Adobe Revel, whats up with that. I now own two version of Adobe software that no longer work with my Mac and now way of uploading pictures from Lightroom to Revel. Needless to say I am pretty reluctant to sign on to a subscription of Creative Cloud with long term financial obligations when I can't even get my current Adobe software to work independently much less integrate with Lightroom. Frustrated with it all!

Get rid of 'put disks to sleep when possible' and you may see a dramatic improvement (not necessarily a cure).
That specific problem is a multiple-Processor (including graphics processor) problem, where one of the processors lost track of whether it should be responding to interrupts. You may have a Hardware problem.

Get error message when trying to launch bridge from CC 64 bit.

Get error message when trying to launch Bridge from Photoshop CC 64 bit. "Cannot complete command because extension cannot be loaded." Need fix. Thanks.

Hi Adobe Bubba,
Please uninstall the software, run the cleaner tool, restart your machine and install again.
Cleaner tool: http://www.adobe.com/support/contact/cscleanertool.html .
Regards,
Romt Sinha

When trying to launch iTunes it freezes and I get the message: "Authentication Required. To access this site you need to log in to area "100656 on mellor.co. Your password will be sent in the clear." I am unable to enter a uname or password. Please help!!

When trying to launch iTunes on my PC running Windows 7 it freezes and I get the message: "Authentication Required. To access this site you need to log in to area "100656 on mellor.co. Your password will be sent in the clear." Because iTunes is frizen at this point I am unable to enter a username or password, or in fact do anything. Please help!! I have uninstalled and reinstalled iTunes numerous times as well as attempting all of the fixes that I could find on-line and still no joy.

That sounds extremely phishy to me... iTunes does not require authentication simply to launch it. I suspect you've got something nasty intercepting network traffic. That server may be set up to log the Apple ID that you enter so it can be used fraudulently. Try ComboFix from Bleeping Computer.
FWIW the domain mellor.co is registered to an accountants in Knutsford, Cheshire, UK, and produces the same authentication request if visited with a browser. There is no sign of a "real" publicly visible website at that domain which is a somewhat odd.
tt2

How can i solve the contact itunes support issue when trying to make in app purchases

how can i solve the "please contact itunes support" issue when trying to make in app purchases? my account has available credit from a gift card

Click here and request assistance.
(69559)

I upgraded my new iPad (iPad 3) to IOS 6 and everything went well except Siri won't launch apps. When asked say "launch Facebook" Siri responds with "it doesn't look like you have an app named Facebook" and I get the same results when trying to launch any

I upgraded my new iPad (iPad 3) to IOS 6 and everything went well except Siri won’t launch apps. When asked say “launch Facebook” Siri responds with “it doesn’t look like you have an app named Facebook” and I get the same results when trying to launch any app. Siri works for everything else it just won’t launch apps. Any ideas? Thanks.

I have this same problem... Seems like nobody else does. Siri won't launch any apps for me, including native apps.

When trying to launch facetime on mac, a message drops down that says "unable to verify email because it is already in use by another Apple ID". The mac tech things it's an itunes problem. Anybody?

when trying to launch facetime on mac, a message drops down that says "unable to verify email because it is already in use by another Apple ID". The mac tech things it's an itunes problem. Anybody?

You need to select the "Manage My Account" link and not the "Reset Your Password" link. Once you use the "Manage My Account" it will ask you to log in and in there you should see which email addresses are verified.
Manage My Account Direct Link: https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/31/wa/directToSignIn? wosid=UqdNjJEj36wU900BTj4Hw0&localang=en_US
I'm thinking this may help as well. http://www.cultofmac.com/100524/imessage-supports-multiple-addresses-and-selecta ble-caller-id/
Which is what I'm trying to do with my iPad and iPhone.

Issue when trying to upgrade FB 4.7 to AIRDSK 3.6

Hi,
I'm desperately trying to upgrade FB 4.7 to AIRSDK 3.6 since 3 weeks.
I've followed the various solutions found on forums and the various processes displayed by the "helpx.adobe.com" pages, but none of them works.
So please, if a member of Adobe Support Team or someone who succeeded to perform the upgrade reads this, I need help and if possible a detailed strp by step process.
Thks in advance for answers.

I think i tried all the available ones, and there are many. Why can't we
have a definitive automatic upgrade solution instead of having to do
such a number of manipulations ?
Le 14/03/2013 04:41, Flex harUI a écrit :
>
Re: Issue when trying to upgrade FB 4.7 to AIRDSK 3.6
created by Flex harUI <http://forums.adobe.com/people/Flex+harUI> in
/Flex/ - View the full discussion
<http://forums.adobe.com/message/5146932#5146932

When trying to launch ITunes I get an error message saying that application fail to start because MSVCR80.dll file not found. Reinstalling app may fix problem.

When trying to launch ITunes I get an error message saying that application fail to start because MSVCR80.dll file not found. Reinstalling app may fix problem.

I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
I rang the Apple Support line, and the very helpful man (thanks Alan!) talked me through it stage by stage. If you go to the following page on the internet: http://support.apple.com/kb/TS5376 it takes you through the process. WARNING - it takes a little time!
Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot again!
Next, check in your Program Files that the iTunes folder is completely gone - if it has, great: if it hasn't, right-click on the folder and press Shift and Delete - it will say "Are you sure you want to completely remove the folder "iTunes"? Click on "Yes".
Reboot!
Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck!

Get message firefox already running but not responding when trying to launch..tells me to close firefox wondow and try again (no ffox window is open)

When trying to launch Firefox I get the following message.
"Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."
This is not the first time and I am tired of having to restart my computer. BTW I have Firefox as my default browser, but had to use IE to get to this support site!
In answer to the next question...every time I TRY to open Firefox.

Simple fix for you I think--it works for me.
1. Open your TASK MANAGER (rt click on your taskbar)
2. Go to PROCESSES
3. Scroll down until you see "firefox.exe"(or anything with the word Firefox in it)
4. Click(highlight) the "firefox.exe"
5. At the bottom right side,click "End Process"
6. Close the Task Manager and do whatever you were attempting to do.
Cheers
Bilk 24

When trying to launch a Java preferences get this message: Cannot launch Java application A static initializer of the main class threw an exception: java.lang.NullPointerException"

I have an IMac 10.5.8 and I am having problems with Java. I have tried todownload Java for Mac OS X 10.5 Update 4 and it looks as if it is doingsuccessfully, but I cannot see where it has put it and get this message when trying to launch Java preferences:
Cannotlaunch Java application
A static initializer of the main class threw an exception:java.lang.NullPointerException"
Couldyou please help?

Hmm, only way I know would be a relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings.

Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh). So what now?

Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh). So what now?
it says: You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT admin or Adobe customer support for help.
Well it seems I am only able to install this on a maximum of 3 computers so if I uninstall and reinstall I may have used up all three. What caused this in the first place?

And most licenses extend to 2 machines; not 3. Your computer's clock probably reset when you changed batteries. Is your computer's clock set to the correct date and time now?
See Activation & Deactivation Help
Nancy O.

Have downloaded new Lightroom 5.4 from CC. When trying to launch am getting following error message and then Lightroom crashes: "an error occurred when attempting to change modules". Can't find a thread which relates to this error message.

Have downloaded new Lightroom 5.4 from CC. When trying to launch am getting following error message and then Lightroom crashes: "an error occurred when attempting to change modules". Can't find a thread which relates to this error message.

Hi 99jon,
Many thanks for that. Had been going through this list yesterday and now again today:
Ref Solution 1: Lightroom is at its latest update
Ref Solution 2: It's interesting how I cannot find the Preferences file anywhere on my mac. (new mac pro, OS 10/9.2) . . .
Ref Solution 3: Lightroom doesn't allow me to do anything after the error message appears
Ref Solution 4: don't have any Nik Software plug-ins
Ref Solution 5: checked permissions and changed all to "Read & Write" - makes no difference
Ref Solution 6: I don't have a different user account on my mac.
Not sure what else to do.

Why do I get the 'PowerPC code' error when trying to launch an Intel-based app from a CD?

When trying to launch a Flash-based app from a CD on my Mac Book Pro, I get the "PowerPC apps are no longer supported" error. Yet the app is not built with PowerPC code.
This also happened with Microsoft Office programs soon after I upgraded to OSX Lion, but someone was able to solve that for me.

It's just a free disc from a photo magazine, but the app runs fine on a Mac Pro running 10.7.3. Could it be hardware related?
I have actually asked this on behalf of a reader (I work for the company that makes the magazine) who is experiencing this problem, I just can't find any reason why the error would display in these circumstances. I apologise if this is against the community's usual practise - I just want to sort this guy out!
The app on the disc is compiled using MDM Zinc, but like I said it runs a-OK on Lion everywhere else.
Any help would be gratefully received and appreciated!

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