Mercury Playback Engine, CUDA, Quadro 4000, Not rendering

Question

Hello,
I am having a problem with the Quadro 4000 card and Premiere CS6. Premiere detects the card but will not render certain filters and transitions.
I am running a Mac Pro 5,1 with Lion 10.7.5 installed.
2.4 Quad-Core Intel Xeon, 32GB Memory
The card shows up in the System Report
Chipset Model:    NVIDIA Quadro 4000
  Type:    GPU
  Bus:    PCIe
   Slot:    Slot-2
  PCIe Lane Width:    x16
  VRAM (Total):    2048 MB
  Vendor:    NVIDIA (0x10de)
  Device ID:    0x06dd
  Revision ID:    0x00a3
  ROM Revision:    3598
CUDA drivers are all up to date.
Nvidia tech support has been unresponsive.
I have reinstalled the card with no such luck for it working properly. The CUDA has never worked properly. I just did a complete clean reinstall hoping to fix the problem but that did not work either.
Thanks!

Answer 1

Yep that's the list, but updated since I last looked at it. Thanks for posting it.
When we first made the switch from FCP to Adobe Prod Premium I started editing with just the stock card in the MacPro. I new nothing about the Nvidia CUDA thing. This was CS5.5 and it was dog slow on the MacPro. Once I got the 4000, just for kicks I kept dropping 3-way colour corrector filters on a clip to see when it would turn from yellow to red. Without the CUDA card one 3-way filter turned it red, I finally stopped my test after a number of filters /CUDA as it just never turned red. At least until I dropped one filter that wasn't supported in CUDA.
I have no problem with dip or fade down/up to black as I mentioned, but with CS6 especially I find the timeline much more responsive without CUDA. At least until I start doing some basic colour grading. Even our mobile system, MacBook Pro 17" works really well with software only for MPE at least with fades/dips up/down to black, dissolves, lower thirds, that's about it. Once I add a filter I have to render, but I we don't use MPE hardware on the mobile system for now as it actually is worse with it turned on, sluggish scrubbing in the timeline, etc.
My very general workflow on the MacPro is to edit with only one sequence open and unless I'm doing a lot of graphics try and keep only Premiere open. We have an eSATA 4 drive RAID (0) and edit mostly H.264 footage now (used to be all HDV) from a Panasonic camera, a GoPro HD and 5d. So were are not taxing the system like some would, though the H.264 is a challenging codec in some respects as you know. We only have 12 gig of ram, but find that works fine for most of what we do. I will probably add more eventually as Motion just sucks it up, but don't use AE currently.
Sorry I'm rambling a bit, but one last thing. Don't know if this matters with your issue, but we always do a clean install when we update the OS. So we wiped the drive on the MacPro and installed Mountain Lion from scratch and, of course, everything else. Haven't done a lot of editing on this new OS yet as we were gun shy about this serious error crashing many were having and had been editing on the mobile system in 5.5 then 6.