Mercury Playback Engine: software accel only for 5K Retina iMac, when would Adobe enable hardware acceleration???

Just curious when Adobe might be updating Premiere Pro CC list of support graphics cards for hardware accelaration.
The iMac 5K Retina has an optional upgraded AMD Radeon R9 M295X 4GB GDDR5 graphics card.
But this is apparently what happens in Premiere Pro CC when you start the program on an iMac Retina 5K with that graphics card: the hardware acceleration option is greyed out.

Looking at this, it doesn't seem that the Retina MacBook Pro's NVIDIA GeForce GT 650M is on the list. And the NVIDIA CUDA driver will give you nothing but heartache (a frequent source of kernel panics).
You might want to take your question to the Adobe Premiere discussion boad to see if there are any current 'workarounds' -> http://forums.adobe.com/community/premiere.
Clinton

Similar Messages

  • Mercury Playback Engine Software Only in Premiere Pro CS6

    The Mercury Playback Engine Software Only is greyed out.  Does this mean it is working or not?

    your question:
    "The Mercury Playback Engine Software Only is greyed out.  Does this mean it is working or not?"
    yes... it is 'greyed out' because it is your only option,
    and premiere is working in "software only" mode by default !!!
    if you follow the suggestion made in this thread:
    https://forums.adobe.com/message/7321155#7321155
    ...you might be able to select MPE, and as a result the menu will NOT
    be 'greyed out', indicating that you can choose between the default of
    'software only' or the alternate 'mercury playback engine'
    hahahahahahahahahahahahaha!!!

  • Mercury Playback Engine not available on Macbook Pro Retina 15"

    Hi,
    I have a Macbook Pro Retina 15" with 16gb of RAM and a 500GB SSD, and am trying to enable Mercury Playback Engine GPU Acceleration (Open CL) on a legitimate copy of Adobe Premiere Pro CS6.  For some reason the selection for that option is shaded and stuck on Software Only.  I have tried installing and enabling the nVIDIA CUDA driver but nothing has changed.  How can I fix this? Thanks.

    Looking at this, it doesn't seem that the Retina MacBook Pro's NVIDIA GeForce GT 650M is on the list. And the NVIDIA CUDA driver will give you nothing but heartache (a frequent source of kernel panics).
    You might want to take your question to the Adobe Premiere discussion boad to see if there are any current 'workarounds' -> http://forums.adobe.com/community/premiere.
    Clinton

  • Why do I no longer have Open CL GPU Acceleration, and have Mercury Playback Engine Software Only greyed out instead?

    It seems I've lost all gpu acceleration options, and i am unsure why. I am on a mac pro late 2013,  AMD fire pro d700 cards. The system was working fine for many months, then last week for the first time, i got the message that says the project was last used with gpu acceleration, but the present system will support MPE Software only because open cl is not available on this system.  Any help would be greatly appreciated.

    Ask in the Premiere Pro forum.
    Mylenium

  • When will newer EVGA video cards be approved for Mercury Playback Engine GPU Acceleration?

    I built my system for video editing, Windows 7 Ultimate, i7 920Mhz, 24Gb RAM, ASUS Rampage III Extreme motherboard and EVGA GeForce GTX 570 video card. I decided to upgrade my video card to EVGA 660Ti with many more CUDA processors and 3GB memory, but when I rendered some video I got this message "The project was last used with Mercury Playback Engine GPU Acceleration, which is not available on this system. Mercury Playback Engine Software only will be used." and it seemed the rendering was slower. Even though the EVGA newer Video cards have more memory and processor power and more CUDA cores and score better on Windows Experience Intex, Adobe does not approve them and say they use Merecury Playback Engine GPU Acceleration. Why? The Quadro cards are much more expensive have less memory, fewer CUDA cores but are rated higher by Adobe for Premiere and rendering, why is that? What gives? Why are the EVGA cards that seem more powerful and less expensive rated lower than the Quadro cards? Will this ever change?

    LOL!
    Hunt

  • How can I open a project that has been created with Mercury Playback Engine GPU Acceleration software, on my trial version of Premier Pro CC?

    Hi,
    I'm working with a colleague who is using Mercury Playback Engine GPU Acceleration software on his PC version of Premier Pro CC. I am using a mac and have a trial version of Premier Pro CC. When I try to open a project file that he has sent me I get an error message-
    "Missing renderer: This project was last used with Mercury Playback Engine GPU Acceleration (CUDA), which is either not available or not certified on this system. Mercury Playback Engine Software Only will be used."
    When I click OK and locate the files I get a message saying "File format not supported".
    Can anyone tell me what to do so that we can share project files?
    Many thanks,
    Jessie

    Shouldn't really be the MPE at fault here ... what is the codec of the footage/sequence/project?
    Second, can you create a new project in PrPro, then in the media browser, import that sequence from the other project?

  • How do I know if I have Mercury Playback Engine GPU Acceleration (OpenCL)?

    To anyone who can help,
    BACKGROUND
    I am new to Premiere Pro and just started my first project on CC 2014.  A tutorial recommended I select 'Mercury Playback Engine GPU Acceleration (OpenCL)' over 'Mercury Playback Engine Software Only' in the VIDEO AND RENDERING section of the PROJECT SETTINGS window.  Since the former option isn't grayed out, I'm assuming I have both to choose from, however, when I select 'Mercury Playback Engine GPU Acceleration (OpenCL), only the audio will play back in my source window; the video no longer plays back.
    HARDWARE
    I am on an (early 2008) Mac Pro desktop with two 2.8 GHz Quad-Core Intel Xeon processors, and two ATI Radeon HD 5770 graphics cards.
    I am running OS X 10.9.5.
    QUESTIONS
    1.  Is there a way to figure out if I actually have this 'Mercury Playback Engine GPU Acceleration (OpenCL)' thing?
    2.  Is opting for 'Mercury Playback Engine GPU Acceleration (OpenCL)' over 'Mercury Playback Engine Software Only' (the default) really even going to make a noticeable difference in how my 1080p 24 fps movie is rendered?
    Thanks in advance to any advice offered!
    Shaun

    I am not realy a mac person but Premiere can only use one graphics card. Can you disable one of the cards.
    Might want to read this on how MPE works:
    CUDA, Mercury Playback Engine, and Adobe Premiere Pro « Premiere Pro work area

  • Mercury Playback Engine GPU not available

    I've been reading through forum postings and have not found a solution, so I apologize if there is a solution posted elsewhere.
    I have a 27" iMac (late 2012) with NVIDIA GeForce GTX 680MX graphics card running Mac OS 10.8.5.
    I'm using Adobe Premiere Pro CS6.0.3, and when I updated my OS to 10.9 Maverick, I began to experience several problems, including:
    The dreaded spinning beachball and "Premiere not responding."
    "This project was last used with Mercury Playback Engine GPU Acceleration (CUDA) which is not available on your system. Mercury Playback Engine Software Only will be used.
    Video files - I think they were all .MOV - became "squished" to the top of the Program Monitor (movie only took up about 1/3 of program monitor window).
    After a long chat with Adobe Support, he indicated that the update to 10.9 Maverick was the problem, so I:
    Updated to Premiere 6.0.5, but that did not fix any of the issues.
    Logged in as "Root," which worked for a while but I also received 3 "Premiere encountered problem and must shut down."
    Deleted preferences, repaired permissions, basic troubleshooting practices, etc, but problems persisted.
    No help.
    Eventually I restored my computer from a Time Machine backup to a day prior to the OS 10.9 update, and this seemed to fix all the issues. So I was back to Mac 10.8.5 and Premiere 6.0.3.
    But the .MOV-compressed-in-the-program-monitor problem began to surface again (see  photo below).
    So I updated to Premiere to 6.0.5 (but not my OS - it's still 10.8.5), and the "Mercury Playback Engine" error is back.
    And the .MOV files are still compressed in the Program Monitor. I have a project that I completed in 6.0.3, but is now messed up in 6.0.5.
    Help please. Is the only solution downgrading to Premiere 6.0.3, and if so, must I do a clean install of the program from the DVD?
    Thanks,
    RW Harris, Director of Training
    Express Oil Change & Tire Engineers
    Birmingham, AL

    harris1966 wrote:
    Thanks so much for your quick responses.
    @Kevin, the strange thing is this: Express purchased this iMac and the Adobe Creative Suite back in January of this year, and the computer and software have worked flawlessly since that time.
    It was only after upgrading, first to Mac OS 10.9 Mavericks (which I later downgraded back to 10.8.5), and then to Premiere 6.0.5, that I began experiencing problems.
    Prior to these upgrades, I never received the "Missing Renderer" message, nor did I experience any lagging problems or problems relating to .MOVs in the Program Viewer.
    Hi Randy,
    I'm sorry. I really don't know the answer to your question, or how that happened. All I know is that the card is not supported for CS6. I guess we have a mystery on our hands.
    harris1966 wrote:
    Any insight on why I never experienced problems until upgrading software?
    Sorry, it is behaving as if your text file was hacked prior to you receiving the computer. After you updated the OS, a new text file without your card was created. Your card would not be listed in that file because it is not supported.
    harris1966 wrote:
    Are you saying that PP doesn't support NVIDIA 680 MX cards "now that the software is at 6.05"? Or PP doesn't support that card at all, under any software version?
    The card is supported for Premiere Pro CC, but not prior to that.
    harris1966 wrote:
    Again, thanks so much for your help.
    You're welcome!
    Thanks,
    Kevin

  • Mercury Playback Engine GPU Acceleration

    I was an happy customer of Adobe CC till few days ago.
    It were a few weeks I did not update the software in CC due to a problem with connection.
    Needed to use Premiere Pro CC. It always crushes my MacBook Pro retina 2012 (16 giga ram) during export of the video. The monitor became black and there was no way to restart.
    The Macbook worked smoothly with all the other softwares. Deleted CC and reinstalled everything, which was quit painful. However, at the end of the day, Premiere Pro CC works but I cannot use Mercury Playback Engine GPU Acceleration (open CL) which I used all the times before with huge advantage (exporting a 1 minute video in good quality needed 2 minutes with GPU accelerator, 20 minutes without).
    When I open old projects of Premiere Pro cc I read this message "this project was last used with Mercury Playback Engine GPU acceleration (OPEN CL), which is either not available or not certified on this system. Mercury Playback Engine software only will be used". There is no way to change the rendered from Project setting - Mercury Playback Engine software is the only option. 
    My question: is it a problem with Adobe Premiere Pro CC or with my graphic? How to fix if is due to the software.
    thanks

    giacomonovara wrote:
    --- GPU Computation Info ---
    Did not find any devices that support GPU computation.
    Any idea of the meaning?
    It means your nVidia GPU isn't active.  Either it's toast, or OS X has turned it off for some reason.  My laptop is nearly identical to yours, and this is what my output is:
    # /Applications/Adobe\ Premiere\ Pro\ CC/Adobe\ Premiere\ Pro\ CC.app/Contents/GPUSniffer.app/Contents/MacOS/GPUSniffer
    --- OpenGL Info ---
    Vendor: Intel Inc.
    Renderer: Intel HD Graphics 4000 OpenGL Engine
    OpenGL Version: 2.1 INTEL-8.26.34
    GLSL Version: 1.20
    Monitors: 1
    Monitor 0 properties -
       Size: (0, 0, 2880, 1800)
       Max texture size: 16384
       Supports non-power of two: 1
       Shaders 444: 1
       Shaders 422: 1
       Shaders 420: 1
    --- GPU Computation Info ---
    Found 1 devices supporting GPU computation.
    OpenCL Device 0 -
       Name: GeForce GT 650M
       Vendor: NVIDIA (Apple platform)
       Capability: 1.2
       Driver: 1.2
       Total Video Memory: 1024MB
    See the difference?  The nVidia GPU is listed.

  • Mercury Playback Engine does not work in new PP 2014 release?

    Hi everyone, I've just downloaded the new 2014 version of PP to get the following message whilst uploading a project I've been working on:
    'This project was last used with mercury playback engine GPU acceleration (cuda), which is either not available or not certified on this system. Mercury playback engine software only will be used'.
    So, I make a trip to the playback settings in the preferences and there is just no option to switch on mercury playback. I have an Nvidia GeForce GTX 760 and up until now I've never had to render a single thing on my system no matter how many effects I've had to apply (working with raw DSLR footage). Now I'm getting dropped frames and red lines all over my sequence? Is there a way to remedy this in the new version of PP? If not I'll be uninstalling it and sticking to the older release.
    Thanks in advance for any help,
    Kevin

    My bad, I was looking in the wrong place. I've now changed it to GPU acceleration and it's working fine!

  • Adobe Premiere Pro CC crush - no Mercury Playback Engine GPU acceleration (OPEN CL)

    I was an happy customer of Adobe CC till few days ago.
    It were a few weeks I did not update the software in CC due to a problem with connection.
    Needed to use Premiere Pro CC. It always crushes my MacBook Pro retina 2012 (16 giga ram) during export of the video. The monitor became black and there was no way to restart.
    The Macbook worked smoothly with all the other softwares. Deleted CC and reinstalled everything, which was quit painful. However, at the end of the day, Premiere Pro CC works but I cannot use Mercury Playback Engine GPU Acceleration (open CL) which I used all the times before with huge advantage (exporting a 1 minute video in good quality needed 2 minutes with GPU accelerator, 20 minutes without).
    When I open old project of Premiere Pro cc I read this message "this project was last used with Mercury Playback Engine GPU acceleration (OPEN CL), which is either not available or not certified on this system. Mercury Playback Engine software only will be used". There is no way to change the rendered from Project setting - Mercury Playback Engine software is the only option.  
    My question: is it a problem with Adobe Premiere Pro CC or with my graphic?

    Ask in the Premiere forum.
    Mylenium

  • Mercury Playback Engine GPU Enabled is greyed out. Why?

    Hello,
    I'm using Premier Pro CS5 with a Mac Pro, Quad Core CPU x2, 16Gb RAM and the nVidea GTX 285 graphic card from EVGA and I just noticed in the PROJECT SETTING/ VIDEO RENDERING AND PLAYBACK/ RENDERER: Mercury Playback Engine Software Only (is selected). It's also greayed out and I can't change it to GPU enabled on this or any other project. Why? Is there something I need to do?
    I have all the supported hardware and yet I'm not getting full use of the Mercury Playback Engine.
    Can anyone help please???
    Cheers

    Colin Thanks!
    Downloaded the CUDA drivers and I now have access to the GPU enabled function (in fact it automatically switched to enabled in Premier Pro). I had recently updated the GPU drivers as EVGA offers this feature as a member/customer...whenever I log in to my account with them they advise if a new driver is available. However they don't mention anything about the CUDA drivers (hence the issue with the software only playback capability).
    Once again thanking YOU!!!

  • PP CS6 doesn't recognize my Quadro FX 4800 for Mac graphics card but my trial PP CC does. When I open CS6 the Mercury Playback engine is grayed out. In PP CC the Mercury Playback engine is not Grayed out. I have the latest Nvidia driver & Cuda driver. Do

    I installed PP CS6 on a Mac OS 10.10.2, installed latest drivers for Nvidia Quadro FX 4800 graphic card including Cuda driver. The Mercury Playback Engine is grayed out. But when I open an installed trial version of PP CC the Mercury Playback engine is not grayed out. Do I have a problem with CS6 software?? Thanks for any input you can offer.

    If your nVidia card has at least 1Gig of video ram, use the nVidia Hack http://forums.adobe.com/thread/629557 - which is a simple entry in a "supported cards" file - and Mac http://www.vidmuze.com/how-to-enable-gpu-cuda-in-adobe-cs6-for-mac/

  • Have functional difference with GPU acceleration and software processing of Mercury Playback Engine?

    Used Decklink SDI and Premiere CS6 to testing.
    I have a question~Have functional difference with GPU acceleration and software processing of Mercury Playback Engine?
    (Can GPU acceleration export same used 59.94i external monitor export?).
    IN specification，Is it need“software processing”？ whether other restrictions?
    If Anyone know please tell me.
    thank you.

    Thank you for your help, and sorry about didn't make it clear.
    Use Decklink SDI and Premiere CS6 to test.
    In GPU mode of Mercury Engine, the signal form SDI is 1080i, but  even fields will be missing.
    Take a simple test:
    Make quick slide for reproduce animationin in quadrangle(1080i 29.97),  but it can't paly smooth and same gone to 30P.
    If in Software mode, the action can be smooth.
    Although use Software mode can be ok,but if GPU does not realize,it will take long time to render.
    system info:
    macpro 10.8.1
    premiere cs6.0.2
    blackmagic driver 9.6.4
    GTX285
    sequence of premiere
    Presets/blackmagic/8bit YUV/interlace/59.94i
    Have any problems with my System or the  GPU mode can no  external monitor output in 59.94?
    IN specification，Is it need“software processing”？ whether other restrictions?
    thank you!

  • Nvidia Geforce 670 and the Mercury Playback Engine GPU Acceleration for Adobe Premiere Pro

    Will Adobe test and certify the Nvidia Geforce GTX 670 for use with the mercury playback engine GPU acceleration feature of Adobe Premiere Pro CS5 in the near future? Any advice would be much appreciated, thanks in advance for any help.

    Adobe only certifies after extensive testing... For many others, with at least 1Gig of video ram, use the nVidia Hack http://forums.adobe.com/thread/629557 - which is a simple entry in a "supported cards" file - and Mac http://www.vidmuze.com/how-to-enable-gpu-cuda-in-adobe-cs6-for-mac/

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