Mercury Playback Engine Software Only in Premiere Pro CS6

The Mercury Playback Engine Software Only is greyed out. Does this mean it is working or not?

your question:
"The Mercury Playback Engine Software Only is greyed out. Does this mean it is working or not?"
yes... it is 'greyed out' because it is your only option,
and premiere is working in "software only" mode by default !!!
if you follow the suggestion made in this thread:
https://forums.adobe.com/message/7321155#7321155
...you might be able to select MPE, and as a result the menu will NOT
be 'greyed out', indicating that you can choose between the default of
'software only' or the alternate 'mercury playback engine'
hahahahahahahahahahahahaha!!!

Similar Messages

Why do I no longer have Open CL GPU Acceleration, and have Mercury Playback Engine Software Only greyed out instead?

It seems I've lost all gpu acceleration options, and i am unsure why. I am on a mac pro late 2013, AMD fire pro d700 cards. The system was working fine for many months, then last week for the first time, i got the message that says the project was last used with gpu acceleration, but the present system will support MPE Software only because open cl is not available on this system. Any help would be greatly appreciated.

Ask in the Premiere Pro forum.
Mylenium

Graphics Issues with Mercury Playback Engine (CUDA) in Adobe Premiere Pro

Brand new 2014 Macbook Pro 15" Retina, Nvidia GT750m 2gb, Premiere Pro CC2014, Cuda 6.5.37 (latest). Yosemite 10.10.1
While editing I get some glitches on the display, namely when I switch to and from the Finder, which disappear as I move the mouse.
Most annoying, however, is that the computer is crashing (giant power button logo) and restarting after some time rendering. Sometimes it's during the render. Other times is a few minutes later... The system starts to slow down and then it all freezes.
On the Adobe forums, there's a thread that started one year ago with similar problems from people with different machines (Mac Pro, iMac, Mavericks and Yosemite).
Does anyone know how to fix this?

Thanks for quick response! I'm glad everything is ok with that.
I work with DSLR footage with heavy codec h.264, so I have another question. (sorry, I am new in this).
What is the best video format for easy editing?
I was reading this tips http://graemeh.wordpress.com/2010/09/21/why-and-how-to-transcode-canon-dslrs-h-264-mov-fil es-for-editing/
Is that good way or is there something better format than DVCPRO?
Maybe something like this? http://blogs.adobe.com/VideoRoad/2011/08/a-prores-workflow-end-to-end.html but i don't have APPLE PRO RES 422.
Please tell me some secrets for best workflow.

Mercury Playback Engine not available on Macbook Pro Retina 15"

Hi,
I have a Macbook Pro Retina 15" with 16gb of RAM and a 500GB SSD, and am trying to enable Mercury Playback Engine GPU Acceleration (Open CL) on a legitimate copy of Adobe Premiere Pro CS6. For some reason the selection for that option is shaded and stuck on Software Only. I have tried installing and enabling the nVIDIA CUDA driver but nothing has changed. How can I fix this? Thanks.

Looking at this, it doesn't seem that the Retina MacBook Pro's NVIDIA GeForce GT 650M is on the list. And the NVIDIA CUDA driver will give you nothing but heartache (a frequent source of kernel panics).
You might want to take your question to the Adobe Premiere discussion boad to see if there are any current 'workarounds' -> http://forums.adobe.com/community/premiere.
Clinton

1 Second Playback Only in Premiere Pro CS6

I can't get video to play back for more than a second in Premiere Pro CS6. Is anyone else experiencing this problem? The files are from Canon DSLRs (T2i and 5D Mark III). These are just Quicktime files that play fine otherwise, and Adobe claims that DSLR files are natively supported in CS6. These files play fine in Final Cut Pro 7 and X, by the way. My MacBook Pro computer is 64bit compatible. This is stopping me from editing entirely. Solutions?

Try this: http://helpx.adobe.com/premiere-pro/kb/playback-stops-loops-soundbooth-premiere.html

Mercury Playback Engine: software accel only for 5K Retina iMac, when would Adobe enable hardware acceleration???

Just curious when Adobe might be updating Premiere Pro CC list of support graphics cards for hardware accelaration.
The iMac 5K Retina has an optional upgraded AMD Radeon R9 M295X 4GB GDDR5 graphics card.
But this is apparently what happens in Premiere Pro CC when you start the program on an iMac Retina 5K with that graphics card: the hardware acceleration option is greyed out.

Looking at this, it doesn't seem that the Retina MacBook Pro's NVIDIA GeForce GT 650M is on the list. And the NVIDIA CUDA driver will give you nothing but heartache (a frequent source of kernel panics).
You might want to take your question to the Adobe Premiere discussion boad to see if there are any current 'workarounds' -> http://forums.adobe.com/community/premiere.
Clinton

Mercury Playback Engine stop working in Premiere CC 2014

Hello All,
After upgrading to the latest CC 2014 I've been experiencing issues with real time editing when working in Premiere.   I've checked to make sure that CUDA is selected and it is, but I'm not getting the performance from the CUDA. I've changed the settings to "Software" and I get the same results when changing between the two. I also noticed that the CUDA is now available in "Media Encoder CC 2014" but I'm not sure if it's really using it or not, just like Premiere I can see the CUDA is available.. I also upgraded to the latest NVIDIA driver which I'm not ruling that out either. Please help.
Mac Pro      Mid 2010
Processor 2 x 2.4 GHz Quad-Core Intel Xeon
Memory      48 GB 1066 MHz DDR3 ECC
Graphics    ATI Radeon HD 5870 1024 MB
                    NVIDIA Quadro FX 4800
Hard Drive 2 x 500GB Seagate in a software Raid 0 for OSX
                    2 x 1TB WD VelociRaptor in a software Raid 0 for data

Hello John,
Thanks for the reply. Yes, I am 100% Premiere Pro is/was using CUDA. One indication is the yellow that shows up in the timeline. When in "Software" mode every change is red until I render it. With the CUDA edit changes show nothing until I make a change, it turns yellow.
In getting more screenshots to show I found my problem. I feel like a complete noob. The problem was/is, I added a 16bit effect (circle) to an adjustment layer which is not rendered in real time and when I made a change I forgot. duh
32bit effects
16bit effects

Adobe Premiere Pro CC crush - no Mercury Playback Engine GPU acceleration (OPEN CL)

I was an happy customer of Adobe CC till few days ago.
It were a few weeks I did not update the software in CC due to a problem with connection.
Needed to use Premiere Pro CC. It always crushes my MacBook Pro retina 2012 (16 giga ram) during export of the video. The monitor became black and there was no way to restart.
The Macbook worked smoothly with all the other softwares. Deleted CC and reinstalled everything, which was quit painful. However, at the end of the day, Premiere Pro CC works but I cannot use Mercury Playback Engine GPU Acceleration (open CL) which I used all the times before with huge advantage (exporting a 1 minute video in good quality needed 2 minutes with GPU accelerator, 20 minutes without).
When I open old project of Premiere Pro cc I read this message "this project was last used with Mercury Playback Engine GPU acceleration (OPEN CL), which is either not available or not certified on this system. Mercury Playback Engine software only will be used". There is no way to change the rendered from Project setting - Mercury Playback Engine software is the only option.
My question: is it a problem with Adobe Premiere Pro CC or with my graphic?

Ask in the Premiere forum.
Mylenium

How can I open a project that has been created with Mercury Playback Engine GPU Acceleration software, on my trial version of Premier Pro CC?

Hi,
I'm working with a colleague who is using Mercury Playback Engine GPU Acceleration software on his PC version of Premier Pro CC. I am using a mac and have a trial version of Premier Pro CC. When I try to open a project file that he has sent me I get an error message-
"Missing renderer: This project was last used with Mercury Playback Engine GPU Acceleration (CUDA), which is either not available or not certified on this system. Mercury Playback Engine Software Only will be used."
When I click OK and locate the files I get a message saying "File format not supported".
Can anyone tell me what to do so that we can share project files?
Many thanks,
Jessie

Shouldn't really be the MPE at fault here ... what is the codec of the footage/sequence/project?
Second, can you create a new project in PrPro, then in the media browser, import that sequence from the other project?

How do I know if I have Mercury Playback Engine GPU Acceleration (OpenCL)?

To anyone who can help,
BACKGROUND
I am new to Premiere Pro and just started my first project on CC 2014. A tutorial recommended I select 'Mercury Playback Engine GPU Acceleration (OpenCL)' over 'Mercury Playback Engine Software Only' in the VIDEO AND RENDERING section of the PROJECT SETTINGS window. Since the former option isn't grayed out, I'm assuming I have both to choose from, however, when I select 'Mercury Playback Engine GPU Acceleration (OpenCL), only the audio will play back in my source window; the video no longer plays back.
HARDWARE
I am on an (early 2008) Mac Pro desktop with two 2.8 GHz Quad-Core Intel Xeon processors, and two ATI Radeon HD 5770 graphics cards.
I am running OS X 10.9.5.
QUESTIONS
1. Is there a way to figure out if I actually have this 'Mercury Playback Engine GPU Acceleration (OpenCL)' thing?
2. Is opting for 'Mercury Playback Engine GPU Acceleration (OpenCL)' over 'Mercury Playback Engine Software Only' (the default) really even going to make a noticeable difference in how my 1080p 24 fps movie is rendered?
Thanks in advance to any advice offered!
Shaun

I am not realy a mac person but Premiere can only use one graphics card. Can you disable one of the cards.
Might want to read this on how MPE works:
CUDA, Mercury Playback Engine, and Adobe Premiere Pro « Premiere Pro work area

Mercury Playback Engine GPU not available

I've been reading through forum postings and have not found a solution, so I apologize if there is a solution posted elsewhere.
I have a 27" iMac (late 2012) with NVIDIA GeForce GTX 680MX graphics card running Mac OS 10.8.5.
I'm using Adobe Premiere Pro CS6.0.3, and when I updated my OS to 10.9 Maverick, I began to experience several problems, including:
The dreaded spinning beachball and "Premiere not responding."
"This project was last used with Mercury Playback Engine GPU Acceleration (CUDA) which is not available on your system. Mercury Playback Engine Software Only will be used.
Video files - I think they were all .MOV - became "squished" to the top of the Program Monitor (movie only took up about 1/3 of program monitor window).
After a long chat with Adobe Support, he indicated that the update to 10.9 Maverick was the problem, so I:
Updated to Premiere 6.0.5, but that did not fix any of the issues.
Logged in as "Root," which worked for a while but I also received 3 "Premiere encountered problem and must shut down."
Deleted preferences, repaired permissions, basic troubleshooting practices, etc, but problems persisted.
No help.
Eventually I restored my computer from a Time Machine backup to a day prior to the OS 10.9 update, and this seemed to fix all the issues. So I was back to Mac 10.8.5 and Premiere 6.0.3.
But the .MOV-compressed-in-the-program-monitor problem began to surface again (see photo below).
So I updated to Premiere to 6.0.5 (but not my OS - it's still 10.8.5), and the "Mercury Playback Engine" error is back.
And the .MOV files are still compressed in the Program Monitor. I have a project that I completed in 6.0.3, but is now messed up in 6.0.5.
Help please. Is the only solution downgrading to Premiere 6.0.3, and if so, must I do a clean install of the program from the DVD?
Thanks,
RW Harris, Director of Training
Express Oil Change & Tire Engineers
Birmingham, AL

harris1966 wrote:
Thanks so much for your quick responses.
@Kevin, the strange thing is this: Express purchased this iMac and the Adobe Creative Suite back in January of this year, and the computer and software have worked flawlessly since that time.
It was only after upgrading, first to Mac OS 10.9 Mavericks (which I later downgraded back to 10.8.5), and then to Premiere 6.0.5, that I began experiencing problems.
Prior to these upgrades, I never received the "Missing Renderer" message, nor did I experience any lagging problems or problems relating to .MOVs in the Program Viewer.
Hi Randy,
I'm sorry. I really don't know the answer to your question, or how that happened. All I know is that the card is not supported for CS6. I guess we have a mystery on our hands.
harris1966 wrote:
Any insight on why I never experienced problems until upgrading software?
Sorry, it is behaving as if your text file was hacked prior to you receiving the computer. After you updated the OS, a new text file without your card was created. Your card would not be listed in that file because it is not supported.
harris1966 wrote:
Are you saying that PP doesn't support NVIDIA 680 MX cards "now that the software is at 6.05"? Or PP doesn't support that card at all, under any software version?
The card is supported for Premiere Pro CC, but not prior to that.
harris1966 wrote:
Again, thanks so much for your help.
You're welcome!
Thanks,
Kevin

Mercury Playback Engine GPU Acceleration

I was an happy customer of Adobe CC till few days ago.
It were a few weeks I did not update the software in CC due to a problem with connection.
Needed to use Premiere Pro CC. It always crushes my MacBook Pro retina 2012 (16 giga ram) during export of the video. The monitor became black and there was no way to restart.
The Macbook worked smoothly with all the other softwares. Deleted CC and reinstalled everything, which was quit painful. However, at the end of the day, Premiere Pro CC works but I cannot use Mercury Playback Engine GPU Acceleration (open CL) which I used all the times before with huge advantage (exporting a 1 minute video in good quality needed 2 minutes with GPU accelerator, 20 minutes without).
When I open old projects of Premiere Pro cc I read this message "this project was last used with Mercury Playback Engine GPU acceleration (OPEN CL), which is either not available or not certified on this system. Mercury Playback Engine software only will be used". There is no way to change the rendered from Project setting - Mercury Playback Engine software is the only option.
My question: is it a problem with Adobe Premiere Pro CC or with my graphic? How to fix if is due to the software.
thanks

giacomonovara wrote:
--- GPU Computation Info ---
Did not find any devices that support GPU computation.
Any idea of the meaning?
It means your nVidia GPU isn't active. Either it's toast, or OS X has turned it off for some reason. My laptop is nearly identical to yours, and this is what my output is:
# /Applications/Adobe\ Premiere\ Pro\ CC/Adobe\ Premiere\ Pro\ CC.app/Contents/GPUSniffer.app/Contents/MacOS/GPUSniffer
--- OpenGL Info ---
Vendor: Intel Inc.
Renderer: Intel HD Graphics 4000 OpenGL Engine
OpenGL Version: 2.1 INTEL-8.26.34
GLSL Version: 1.20
Monitors: 1
Monitor 0 properties -
   Size: (0, 0, 2880, 1800)
   Max texture size: 16384
   Supports non-power of two: 1
   Shaders 444: 1
   Shaders 422: 1
   Shaders 420: 1
--- GPU Computation Info ---
Found 1 devices supporting GPU computation.
OpenCL Device 0 -
   Name: GeForce GT 650M
   Vendor: NVIDIA (Apple platform)
   Capability: 1.2
   Driver: 1.2
   Total Video Memory: 1024MB
See the difference? The nVidia GPU is listed.

Why Do I get Choppy Playback in Premiere Pro CS6

Before upgrading from CS5.5 to CS6 I wiped my computer and started from scratch. When editing 4 angles in CS5.5 I never had any problems with playback... even after adding titles, effects..
In CS6 I have my 4 files set into a multicam sequence but when I play back and start cutting from cam to cam it gets choppy.
I am running:
Windows 7 64bit
On a Dell Studio XPS 9100
Intel Core i7 930 @ 2.80GHz
12.0 GB Ram
ATI Radeon HD 5800
I have my memory preferences in PR set to 12 GB Installed, Ram for other aps = 3 Ram fpr PR 9GB, and it set to performance
Any help to speed up and render this proper would be great, Still have to add color correction, titles, logo.

The 1st update came out today. Downloading now. Looks like it should fix my old problems... fingers crossed
What's new in Adobe Premiere Pro CS6 6.0.1:
May 26th, 2012
Features added or changed in this update:
· Improved performance using OpenCL, especially when used on Mac OSX v10.7.4 or later.
· Added encoding presets with additional bit-rate settings for XDCAM HD.
· Added Automatic Peak File Generation preference in the Audio category for turning off automatic peak file generation for imported audio. By default, this preference is enabled and matches the behavior of Premiere Pro CS6 (6.0.0).
· When this preference is disabled, importing audio or opening projects will not cause peak files to be generated. If peak files were already generated, then waveforms will be visible. Files imported before the preference was disabled will continue to generate peak files.
· Enabled “smart rendering” and added Enable Smart Rendering Codec setting to the Video tab of the MXF OP1a exporters for XDCAM HD and XDCAM EX to enable or disable smart rendering for these formats. This option defaults to the off/disabled state. We’ll have more information about this feature in a post on this blog within a day.
Bugs fixed in this update:
· Start timecode was not imported or exported correctly when working with AAF files.
· Some files from the Canon 5D Mark III camera were imported with the wrong timecode.
· Playing/viewing waveforms in the Source Monitor caused audio dropouts with some XDCAM HD clips.
· NTSC MXF OP1a files that were exported with drop-frame timecode had video data that was tagged as non-drop-frame.
· Switching the Renderer project setting from Mercury Playback Engine Software Only to Mercury Playback Acceleration GPU Acceleration on a computer using OpenCL caused Premiere Pro to crash under some circumstances. Switching between the two settings on a computer using CUDA would in some cases cause problems with video and/or audio playback.
· Crash when using full-screen, cinema mode on some computer systems.
· Tape capture was not working correctly with some third-party systems.
· Crash when capturing from tape using some BlackMagic hardware.
· An extra, black frame was included at the end of the output when exporting to P2 MXF in some circumstances.
· First two frames were being played twice on external monitor using Matrox MXO2.
· Crash when using “hover scrub” with Matrox MXO2.
· Audio/video synchronization was off by a few frames when playing video on external monitor.
· The Export Frame button was not exporting the correct frame, instead exporting a frame one or two frames away from the current frame.
· Some audio files and some MXF files would go offline or have their audio reconformed when the project was re-opened or when Premiere Pro was minimized or lost focus.
· Crash when modifying an effect property while playback was occurring.
· Hang/freeze when using a dissolve transition on an adjustment layer.
· Dropped frames and audio/video synchronization issues when exporting to tape using some third-party hardware.
· Information about dropped frames on output to tape was not accessible to third-party systems.
· Some QuickTime files were imported with the wrong field order.
· When audio was sent through a Mercury Transmit plug-in, any number of channels that was not 2 or 6 was treated as mono.
· In HDV editing mode, File > Export > Tape could not be used with third-party hardware.
· The current-time indicator (playhead) was not returning to the current time after using the Play Around command.
· Last several frames of output when exporting to tape were black.
· When encoding a 23.976 fps video to H.264, the duration of the video in the output .m4v file was too short, and audio drifted out of synchronization with the video.
· Transparency (alpha channel) information from a dynamically linked After Effects composition was rendered incorrectly in Premiere Pro.
· Importing some QuickTime OP1a files caused Premiere Pro to hang.
· The duration of the audio track sent to SpeedGrade using the Send To SpeedGrade command was the length of the entire Premiere Pro sequence, not the length of the work area.
· Timecode written to trimmed clips using the Project Manager did not match the source timecode for some QuickTime files.
· Various other crashes.

When will newer EVGA video cards be approved for Mercury Playback Engine GPU Acceleration?

I built my system for video editing, Windows 7 Ultimate, i7 920Mhz, 24Gb RAM, ASUS Rampage III Extreme motherboard and EVGA GeForce GTX 570 video card. I decided to upgrade my video card to EVGA 660Ti with many more CUDA processors and 3GB memory, but when I rendered some video I got this message "The project was last used with Mercury Playback Engine GPU Acceleration, which is not available on this system. Mercury Playback Engine Software only will be used." and it seemed the rendering was slower. Even though the EVGA newer Video cards have more memory and processor power and more CUDA cores and score better on Windows Experience Intex, Adobe does not approve them and say they use Merecury Playback Engine GPU Acceleration. Why? The Quadro cards are much more expensive have less memory, fewer CUDA cores but are rated higher by Adobe for Premiere and rendering, why is that? What gives? Why are the EVGA cards that seem more powerful and less expensive rated lower than the Quadro cards? Will this ever change?

LOL!
Hunt

Mercury Playback Engine GPU Enabled is greyed out. Why?

Hello,
I'm using Premier Pro CS5 with a Mac Pro, Quad Core CPU x2, 16Gb RAM and the nVidea GTX 285 graphic card from EVGA and I just noticed in the PROJECT SETTING/ VIDEO RENDERING AND PLAYBACK/ RENDERER: Mercury Playback Engine Software Only (is selected). It's also greayed out and I can't change it to GPU enabled on this or any other project. Why? Is there something I need to do?
I have all the supported hardware and yet I'm not getting full use of the Mercury Playback Engine.
Can anyone help please???
Cheers

Colin Thanks!
Downloaded the CUDA drivers and I now have access to the GPU enabled function (in fact it automatically switched to enabled in Premier Pro). I had recently updated the GPU drivers as EVGA offers this feature as a member/customer...whenever I log in to my account with them they advise if a new driver is available. However they don't mention anything about the CUDA drivers (hence the issue with the software only playback capability).
Once again thanking YOU!!!

Mercury Playback Engine Software Only in Premiere Pro CS6

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