Mercury playback software only being used

Hi Guys
I'm using Windows7 64bit with a Nvidia Quadro FX 3800 card and have had the card since CS5. That side of things has been fine. Since the update to PrCC2014 I now get a warning message on loading a new project: "this project was last used with mercury playback engine GPU acceleration, which is not available on this system Mercury Playback Software only will be used." It's like it's been turned off.
Can anyone advise me why this is happening now and point me to a solution to the issue?
Regards,
Graham

Hi Jeff
A belated thanks for your response (I've been away on business for a couple of weeks). The problem was only in CC 2014; if I opened my project in PrCC, CUDA was functioning. The trouble is I can't access all the new features of course in the last version.
I actually got in touch with Adobe support as I had the same problem with my Laptop (a Quadro K3000M card). They had problems remotely trying out various things and spent a couple of hours trying to solve the issue. It was something to do with the set-up sequence when Pr loads that was not able to verify all the steps with the Nvidia cards. They said they'd get back to me before I went away (needless to say I'm still waiting to hear...)
Bizarrely I launched Pr on both machines today and CUDA is functioning; why, I don't know. I won't complain because I can get on with things, but I hope it's not going to be a case of sometimes it works and sometimes it don't in CC 2014...
Regards,
Graham

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Captivate Wish Form/Bug Reporting Form
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Thank you for your help, and sorry about didn't make it clear.
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