Merge contact person - Cleansing data

Hi gurus, in CRM Web UI Account Search there is an option to merge differents accounts into a single one. The resulting account contains the information of all accounts merged. I need the same procedure but with contact persons. This is possible from transaction BP in SAP GUI. Do you know if it is possible to do the same from Web UI?
Thank you in advance.

Yes, this is possible, but not within the Contact Person Search.
In the Contact Person Search you will get a list of Contact Person Relationships. One Business Partner can have multiple Contact Person Relationships and you will get multiple entries in the Search-Result-List but it is one single Business Partner with multiple Contact Person Relationships.
The way you can merge Contact Person is within the Search-Result-List for Individual Accounts.
Just search for Individual Accounts with the Role "Contact Person" and/or with the Relationship Type "Is Contact Person for".
Now you will get a list of Individual Accounts and you can select the potential duplicates to create a cleansing case.
The Master Record will get all Contact Person Relationships of the involved Business Partners after the Merge Process.
Best regards,
Arno

Similar Messages

Merging Contact Persons

Hello *,
is it possible to perform data cleansing (merging) for contat persons as well as for accounts? Which steps are required?
Kind regards
Thomas

Hello Thomas,
I investigated a little bit more:
The mentionned button is not in contact person search result but in account search result. But nobody stops you from searching for contact person in account search like I show in the following screenshots.
Best regards,
Thomas

Merge Contact Persons

Hi gurus, in CRM Account Search there is an option to merge differents accounts into a single one. The resulting account contains the information of all accounts merged. I need the same procedure but with contact persons. Do you know if this functionallity is possible?
Thank you in advance.

This post has been moved to SAP Solutions » CRM Master Data.

Contact Person address Data not found

Hi All,
I am finding an strange error in Partner determination process for Contact Person.
System is able to pick the contact person, but it always says no address data found for contact person. I had checked all config in partner dtermination procedure and can see that all setting related to address detremination is available. But still i am not able to get this data in my transaction for activity/lead or contract.
Please suggest.

Hello,
This is a common mistake when processing Contact Persons. In fact, the address data you see in the WebUI for your contact person is the address of the Company - Contact Person relationship and not the contact data of the contact person itself. The error message is probably referring to the address data of the person itself.
Eg I work for my company, my address data as a contact person for my company will the the company's address, fax, e-mail, ... Beside that I also have my personal address, where I actually live with a private e-mail and so on.
My company -_-_-_ has the contact person -
> Me
Address data (=address data eq to comp) My personal address
Hope this helps,
Joost

Contact Person Full Data.

Hello,
When I want to see contact person data in the Interaction Center I go to Accounts data > click on Contact Person name > a new screen shows me the Contact person data but I can't add any assigment block to this page.
I need to show the complete information and assigment blocks like in Web UI.
For example: I can't add marketing attributes.
Any idea of how to solve this?
Best Regards

Andrey Vishnevskiy solved my Problem.
This was his solution, which worked for me:
if you need the same views/screens for contact person details as it is for SALESPRO follow these steps:
1. Identify Navigation Bar profiles which are used in IC agent business role and sales professional role. Standard profiles are IC_AGENT and SLS-PRO accordingly. (SPRO -> CRM -> UI Framework -> Business Roles -> Define Business Role -> double click business role -> here is a field Nav Bar Profile)
2. Identify Target IDs which are used for the desired navigation in sales professional's navigation bar profile. For instance:
BP_CONTACT B Display MD-BPCP-OV
(go to SPRO -> CRM -> UI Framework -> Technical Role Definition -> Define Navigation Bar Profile -> select profile for sales professional (SLS-PRO) -> choose Define Generic OP Mappings -> go to desired object type and actions (e.g. BP_CONTACT))
3. Check Target IDs which are used for the desired navigation in IC agent's navigation bar profile. For instance:
BP_CONTACT B Display BPMORE
(path is the same as in step 2)
4. Put Target ID's from sales professional's profile to IC agent's profile according to your needs. For instnace, generic OP mapping in IC Agent navigation bar profile should look like below:
BP_CONTACT B Display MD-BPCP-OV

Create/Update Contact Person address data (BUT051)

Hello experts.
Scenario:
We have a potential customer, name it customer POT, identical to an ERP customer, name it ERP, and POT has a contact person, name it CONT.
POT is in CRM documents.
The initial idea was, with FMs CRM_ORDER_MAINTAIN and CRM_ORDER_SAVE, replace POT BY ERP in those documents, and then delete POT from CRM system WITH report bupa_test_delete.
But that way, the relation between POT and CONT is lost.
So, with FMs BAPI_BUPR_RELATIONSHIP_DELETE and BAPI_BUPR_RELATIONSHIP_CREATE it's possible to make CONT, the contact person of ERP (instead of POT), before deleting POT from system.
However, the contact data (BUT051) is lost, because BAPI_BUPR_RELATIONSHIP_CREATE doen's maintaint adress data in relation.
Is there a way to do it?
Thanks in advance.
Valter Olvieira.

I used batch input and worked fine.

Contact person Rel.ship Data not getting updated in B2B Web User Mngt

Hi CRM Gurus,
Need some help on Web User Management functionality.
Sub: Contact person Relationship data not getting updated when we change the company (to wich contact person belong to) in ISA CRM 5.0 Web User Management.
we are currently on CRM ISA 5.0 and using Web User Managment for our B2B scenario. New creation of users is working fine. But when we want to change the company (Sold to pary) for the existing contact person, the relationship data in CRM is not getting updated and the below are the details.
Contact person No: XXXX (has a Relationship: "Is contac person for YYYY company in CRM)
Company/Sold to Party: YYYY (has a relationship "Has contact person XXXX in CRM).
When I chage the contact person's (XXXX) company from YYYY to ZZZZ,
- Relationships of the new assignment for ZZZZ in CRM not getting updated.
- Old Records in YYYY is not getting deleted (i.e. relationships.
- There is No relationship data appear in XXXX.
Appreciate any inputs on the same.
Thanks,
Rahul >>>

Hi Rahul,
I'd suggest you running a session trace / ABAP debugging to see if some information is not getting passed from the Java stack onto the ABAP stack. An alternate move would be to create a new OSS customer message.
Cheers,
Ashok.

SQVI - Contact person data

Hi experts,
I want to extract information from contact persons in CRM through transaction "SE16". I want to have data from following areas of the contact person "General Data", "Work" and "Private". Unfortunately I can't have all data at once in just one table. So I'm thinking that join tables through SQVI would be my solution. Unfortunately is not that easy I discover. I have tried to search for help throgh different forums but can't find any solution regarding my case.
So please help! I want to know which tables I should use and which key figures as well. I have found the data I'm looking for in following tables:
BUT000
BUT051
ADRC
ADRP
ADR6
BUT052
ADR2
but how should I join to actually have a report that will extract the information I need?
Thank you in advance!
Best regards,
Hannes de Richelieu

Hi Hannes,
He can write a program in which we can fetch the data as per the tables you have mentioned. We can search with single BP as well as we can get the result for all the BP's in the system.
Moreover we can extract same in excel sheet, just need to write one query & upon executing the report pop up will ask to save the file in system.
Regards,
Kamfrk.

Email Campaign Execution: Contact person Relationship

Hi All,
I created a target group which contains a list of Contact Persons. I am testing executing an email campaign against this target group.
This contact person also exists as a relationship to a prospect.
The email address maintained on the contact person master data may be different from the email address maintained on the relationship. Our end goal here is to execute the email campaing against the addresses maintained on the relationsip and not on the master data. When I execute the campaing, it sends the email out to the address maintained on the contact person master data. Do you know what I can do for it to pick up the email address maintained on the relationship? Is it standard CRM functionality for it to pick up the email address from the master data rather than the relationship?
Any comments/help on this would be greatly appreaciated.
Thanks!
Kiran.

Hi!
I know that has been a while since you two resolved these question, but can someone give me a hint with this?
I'm facing a similiar question... I need to send campaign mails to contact persons (to the relationships contact mails). But i can not see any B2B flag... Can someone please tell me where can i check this field? (I'm working with CRM 7.0 (and Webclient UI))
Thanks in advance
Inês
Edited by: Inês Mendes on Sep 9, 2011 5:28 PM

Campaign execution not send emails for contact persons

Hi All!
I'm facing a problem with Campaigns (communication medium - E-mail): Those are the steps i'm following:
1.Start the campaign, and on the "campaign: Schedule job" screen, i choose "immediately". If i look at the campaign details after scheduled the job, the status is now "job started".
2. To check wich mails were sent, I also had a look at the business partner account that belongs to the target group used. On the "Interaction History" block, there is a line: "Outgoing Email" - on the details of this outgoing email I can see the "To" (Receivers). And here, I have emails from the business Partner contact persons and from the business partner itself (the email that is on the header level of the business partner account, on the "main address and communication data" area). So far so good. That's exactly what i need but,
3. If i go to the tcode, i only have a send request for the business partner itself and none for his contact persons (although those emails are on the "To" line for the interaction history).
I'm working on the Webclient UI, of the CRM 7.0
Does someone knows why the emails are not being sent also for the contact persons?
Thanks in advance.
Inê

I have achieved this by implementing the BADI : CRM_MKT_ADR_SEARCH
In this BADI's method : CHANGE_SEARCH_RESULTS you can modify the data which is being sent back to system for campaign execution.
NOTE: I am using Address Independent Communication Data of Business Partner
Below is my sample code for contact person email :
data: wa_bp_cp_channel type crmt_bp_cp_channel.
field-symbols: <fs_bp_cp_channel> type crmt_bp_cp_channel.
types: begin of ty_cp,
          partner type but000-partner,
          address type but000-addrcomm,
         end of ty_cp,
         begin of ty_bpcp,
           partner1 type but051-partner1,
           partner2 type but051-partner2,
         end of ty_bpcp.
data: it_cp type table of ty_cp,
        wa_cp type ty_cp.
data: it_bpcp type table of ty_bpcp,
        wa_bpcp type ty_bpcp.
data: it_bp type table of ty_cp,
        wa_bp type ty_cp.
read table ct_bp_cp_channel into wa_bp_cp_channel with key com_channel = '03'.
if sy-subrc = 0.
    select partner addrcomm
      from but000
        into table it_cp
          for all entries in ct_bp_cp_channel
            where
              partner = ct_bp_cp_channel-cp_number.
    select partner1 partner2
      from but051
        into table it_bpcp
          for all entries in ct_bp_cp_channel
            where
              partner1 = ct_bp_cp_channel-bp_number.
    if it_bpcp[] is not initial.
      select partner addrcomm
        from but000
          into table it_bp
            for all entries in it_bpcp
              where
                partner = it_bpcp-partner2.
    endif.
    sort it_cp by partner.
    sort it_bp by partner.
    sort it_bpcp by partner1.
    loop at ct_bp_cp_channel assigning <fs_bp_cp_channel> where com_channel = '03'.
      read table it_cp into wa_cp with key partner = <fs_bp_cp_channel>-cp_number binary search.
      if sy-subrc = 0.
        <fs_bp_cp_channel>-addrnumber = wa_cp-address.
        clear <fs_bp_cp_channel>-bp_number.
        clear <fs_bp_cp_channel>-bp_guid.
      else.
        read table it_bpcp into wa_bpcp with key partner1 = <fs_bp_cp_channel>-bp_number binary search.
        if sy-subrc = 0.
          read table it_bp into wa_bp with key partner = wa_bpcp-partner2 binary search.
          if sy-subrc = 0.
            <fs_bp_cp_channel>-addrnumber = wa_bp-address.
            clear <fs_bp_cp_channel>-bp_number.
            clear <fs_bp_cp_channel>-bp_guid.
          endif.
        endif.
      endif.
    endloop.
endif.

Contact Person and Business Address and Home address

Could anyone explain me how Business and Home address are determined for Contact Person. Are this data stored with different person number for specific contact person? Is there any maintenance which tels which data should be copied to Business and Home address from Contact Person address data?

Hi Tomasz
Contact Person Info is maintained in the table KNVK.
It is maintained through VAP2 transaction.
When you assign a contact person to a Customer in XD02/01 the home and business addresses get copied from VAP1 (KNVK table).
Pushpraj

Contact Person - Number Range

Hi, Can anyone advise where i can assign the number range number to the contact person master data (Customer)?
I know the tcode for creating the number range object 'Partner' is VPN1.
Thanks
Peter

Peter,
There is no additional assignment needed for contact persons.
Once you to transaction VPN1 and create a number range interval for 'AP' that would suffice.

XD01- Create Contact person - BAPI

Hi,
Can any one please let me know, is there any bapi to create customer contact person data (XD01). Or any alternative to upload Customer Contact person with contact person address data.
Thanks,

Hi,
You can use this bapi to create customer along with personal contact data
BAPI_CUSTOMER_CREATEFROMDATA1
check the PI_PERSONALDATA in import parameter.
Or if the customer is already create then u can use this Function modules to
/SAPNEA/SMAPI_CUSTOMER_CHANGE
BAPI_CUSTOMER_CHANGEFROMDATA1
to add the personal data.
Hope it helps.
Regards
Hiren K.Chitalia

Vendor master data - Contact person (4.7 release)

Hi All,
I'm working on SAP 4.7 and I can't use the contact person in the vendor master data (it's hidden) because I'm not working with a SAP retail system. If I change standard program MF02KFMR in the form RETAIL_OR_STANDARD I can change the value of the field INT_SYSDEF-SYSDEF (from 00 to 01) as SAP was retail system and the view contatct person appears.
Do you think it's a good idea or I can find some problems in the vendor master data with this change (INT_SYSDEF-SYSDEF = 01)?
Thanks and Regards,
Luca

Hi
Sorry.
Since ERP 2005, vendors master data do support maintenance of contact persons in the core.
Previously, this was true only for IS-Retail.
ALE Distribution of vendor contact persons has never been developped.
So your ADR3MAS idocs do surely integrates perfectly in the inbound system expect that this will be an orphaned Person.
The link will the contact person (KNVK) will never occurs as there is no E1KNVKM segment in CREMAS !
Alain
Should be move to

Vendor master - General data - Contact persons - Usage to send PO output

Hello all,
Can you please guide me in using the Vendor master -General data - Contact persons for sending Purchase order output.
Using partner role 'CP' - is it possible to determine the PO message output automatically.
Thanks in advance for your support.
Thanks
Sasi

Hi Raja
Thanks for your immediate response.
Can we use the Contact persons as partners instead of vendors and trigger the PO output through email?
What should we do for that please?
I have tested that, but the partner number(contact person number) is not getting copied to the message in PO.
it is looking for a address number instead of contact person number.
Any suggestions please
Thanks in advance for your support.
Thanks
Sasi

Merge contact person - Cleansing data

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