Merge print multiple image files on one page

Hello,
   A Windows 7 end user seeks for a technical support from me. She tries to merge print multiple image files (JPEG) by using the following steps :-
1) highlight more than 1 files
2) [Right-click] then Choose [Print]
3) she could print the multiple images on ONE page successfully when she initially bought/used this Win7 computer , but recently (these 2 months) she got the error : pop up a few dialogue windows saying "Insufficient memory"
4) I helped her to close all other applications software and found no high CPU/memory processes and also asked for help from hardware manufacturer and got NO virtual memory and physical memory full error by running a utility tool provided.
The hardware config :-
- Windows 7 Prof Service Pack 1 64 bit
- 4GB memory
- i5 Intel CPU
Anyone can help me to fix the issues for my end user ?
Thanks in advance
Regards,
Bruce

Hi Bruce,
In addition to above suggestions, this issue can also be caused by corrupted user registry key.
Please test the issue in new user accout.
If the issue doesn't happen under new user profile, I suggest you repair corrupted user profile:
Fix corrupted user profile
http://windows.microsoft.com/en-us/windows/fix-corrupted-user-profile
Kate Li
TechNet Community Support

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