Merge several support messages to one support message

Hi everybody!
We are facing a problem with the clarcity of support messages.
Normally different problems (support messages) belong to the same topic (background), respectively can be solved with one answer. So, is it possible to merge several support messages to one support message to develop more clearness?
Currently we are referencing the tickets via text (for example: see ticket 8000000976) and that is not very satisfying.
Thanks for your answers!
Regards
Daniel Köß

Yes. You can if you have executed ONLY the action "Confirm Message to SAP"(without message status "Confirmed").
There are two ways to confirm the message to SAP.
1. Option1:
    Choose the message status as "Confirmed" and execute the action "Confirm Message to SAP".
    This confirms the message to SAP as well as confirms to Solution Manager System also.
    So you cann't make any more changes or cann't execute no more actions.
2. Option2:
    Just execute the action "Confirm Message to SAP" without choosing any status.
    This confirms the message to SAP but not on support desk system(solution manager system).
    So you can make changes or can execute any action including "Confirm Message to SAP"
    one more time.
Let me know if you are still not clear.
Regards,
Sanjai

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