Mesages from RIM

I receive several e-mail messages per day with the following message:
"This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server."
How long do I need to keep them before deleting them, for ever! Do they auto delete at some point? A little more information would be helpful.

Hey Nat70,
Welcome to the BlackBerry Support Community Forums.
Follow the instructions in this article to stop receiving etp messages.
http://www.blackberry.com/btsc/KB21849
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Similar Messages

Recent Blackberry Update From RIM.

I recently downloaded and installed an update to my Blackberry Torch after receiving an e-mail prompting me to do so from RIM.
The update was correctly downloaded and installed and there were no problems.However it was about a week later I noticed that around half-a-dozen of my contacts had been deleted.Thankfully I had them all saved to my SIM card,so I have not lost any of the information.Regretfully attempts to put them back into my contacts list has not succeeded.
Every time I type the information into a profile form for 1 contact,and click "save",nothing happens.I go to the contact list and the new contact information is not there.So far I have been using my SIM card to contact friends who have been deleted from my contact list,but I would really like to have my list back the way it was,until I updated my phone.
Hopefully you will be able to offer me some adivce on how to put my Torch back to normal operation.

Are you running any other apps that interact with the address book?
If it were me, I would now use desktop manager and clear the address book database, then restore from a prior backup or resync.
- Ira

Data emails from RIM - 8830

I acquired my 8830 a few days ago, and it generally seems to be working fine. But, since then I have been sporadically (3-4 times a day) getting numerous (10 to 50) data emails at a time from RIM (subject is "RIM_bca....."), that all say they contain data and not to delete. What are those about? Are they necessary? Can I stop them bombarding me and filling up my In box or update the data another way?

Network@etp messages arrive on the BlackBerry smartphone

Message from RIM in French?

What does this mean?
Faites la mise à jour à l?OS 2.0 BlackBerry PlayBook, pour obtenir de nouvelles fonctions sensationnelles.
Why am I getting emails from RIM in French... I don't speak it or read it! All my past emails from them have been English?

Well, regardless, now you know what it says.
Good luck!
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Deregister Email Account from RIM

I previsouly used my BB to access my email using OWA. I was on the MTN network in South Africa and I am now in Canada using Rogers.
I have a problem where some external system is trying to login to my email but is trying the wrong email/network password. This is causing my account to lock-out multiple times per day. I suspect it is my old MTN email account with BB. MTN say that they have removed the account but how could I get confirmation from RIM that there are now email accounts active or otherwise listed for me?
Any advice, people I can call?
Regards

Thanks for the reply Bill.
Rogers advise that I need to contact Blackberry direct because my email access details are sitting on my South African service provider's email server; basically Rogers cannot access/reset my email on the BB system. If they add it on the Rogers system it wont overwrite what my SA provider has on their server.
I will try contact my SA provider again in the morning once they are awake.
I called RIM direct and they want to charge for the tech support; All I need is for them to clear any accounts with my email on. I would like to avoid forking out money for support on a service that I already pay for. Personally I feel that RIM is wrong charging for tech support, its a paid for service already.

Needing advice : BBM forward, supposedly from RIM

Hey everyone! I'm a fairly new BlackBerry user so I don't know if messages like this are routinely sent out. Recently I received a BBM forwarded to me, supposedly from RIM with a portion that read:
Hello ... this message is to inform all our users that our servers have recently been really full, so we are askign for your help to fix this problem. we need our active users to re-send this message to everyone on your contact list in order to confirm our active members. If you do not send this message to all BBM contacts your account will remain inactive with the consequence of losing all your contacts.... For more information visit www.blackberry.com
Should I be taking this seriously and sending it around? Or is it some sort of spam that I need not be concerned about?
Any advice would be appreciated.
Thanks!

DO NOT FORWARD!
The link is bogus.
This has been reported on nearly every tech blog, tech news, nearly all BBforums.
Наглый пес! Вы должны быть благодарны мы даем Вам возможность проживать в нашем мире!
BB 9550 Verizon OS 5.0.0.1015 My Storm My Blackberry My Lifeline
If there is a Theme on my Blackberry, Hedone it!
If someone successfully helped you with an issue, say thank you by clicking "kudos" in their post and clicking the star.
Antiquis temporibus, nati tibi similes in rupibus ventosissimis exponebantur ad necem
If your issue has been solved, please mark the post that solved it for you!

Strange Facebook Active Sessions from RIM

Hey all,
My girlfriend has shown me a screenshot of an active session on her facebook account. She uses a blackberry to access her Facebook however shes also in Cyprus. Lastnight she saw that there was an active session from Great Britian - I did a reverse DNS and the IP belongs to RIM - rdns.blackberry.net.
I understand that internet on blackberry is via BIS, therefore all routed traffic will go through BIS from her phone regardless of Carrier.
Its just never shown it from that location before, Anyone aware of any BIS routers/proxies that exist in the UK ?
"Walton-on-thames, ENG, GB"
Thanks for your time with this.
Regards,
Adrian
Solved!
Go to Solution.

I'm glad you guys figured it out but as a precaution, go to the facebook site from a PC browser and go under the Security Settings. I'm not sure exactly what path to follow but you can ask to have an SMS sent to your BlackBerry (or her to hers) whenever an unknown IP address tries to access your facebook account. It's saved me a couple of times in the past and I highly recommend looking in to it.
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Question about receiving mesage from those not on ...

I have a question about recieving message from those who are not on my contacts
I enable anyone to contact me through IM and call. a friend who I did not yet add as a friend (not in contact)call me by mistake. he sent message of apology to me, say "sorry for mistakeing call,"
but, i did not recieve such mesage, even thoughh i got notification of call, why did not i recieve his mesage if i Can receive IM from anyone not on contact list??
i try to send him mesage to test. He also did not see my mesage show up ,, on his screen it only show that he call by mistake and that he sent mesage ((which, i never recieve).
i try this on some of my friend's friend who has enable all call and IM through, they also did not recieving mesage I sent them however can see notification of call i make.
does this mean, Only you can see mesage of those in contact list even though you recieve from any body? am i misunderstand How skype is working? Please enligthen me, thx...
thx for info.....

I'm not sure I understand you entirely, but you could put the CDs on the computer with a CD ROM drive and then boot that computer as a firewire drive to the computer without a CD ROM drive and then copy your music over.

How to remove my phone (IMEI number) from RIM?

I changed my mobile provider (Austria: from A1 to Orange), but took my BB within the new contract. So the new carrier told me, that I have to remove or delete my phone from the RIM, so that I can "buy" a blackberry package at my new provider and install all the new technical infors. I hope I described my problem coherent.
My IMEI: [removed personal information]
My OS release: v4.5.0.55 (platform 2.7.0.68)
Carrier/mobile provider: just now moved from A1 to Orange
I've got a BB 8110 Pearl.
Please could someone tell me what to do? As I already said, a shop assitant told me that all the information from "A1" has to be deleted by RIM, so that new information could be installed by the new provider. He said I have to "write an email to RIM" if "they" (whoever that is) could delete all my details respectivley all the details of my phone, so that it is "clear" for new installation.
Would be very greatful for any information or help!!

Yep, I understand what you are asking, but your agent was incorrect.
RIM cannot "delete" that information, your previous carrier can only do so.
So call A1 and ask them to remove your PIN and IMEI from your old account.
That easy.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I want to forward ll my text mesages from my iphone to my email how do i do that, i want to forward ll my text mesages from my iphone to my email how do i do that

i am trying to find out if my text messages sent and received can be automatically forwarded to my email from my iphone

Thank's for putting me straight.
I have about 100 notes each on "On My iPhone” and "On My iPad” that is why I'm try to find a way that does not involve copying and pasting each note.
This morning I have gone through and transferred all my "BT" account notes and when it was empty after transferring to iCloud deleted the "BT" note tab. If I do the same for either "On My iPhone or iPad” can I delete these note tabs as well so that when I make a new note they are always synced to iCloud?

Lost failure mesages from scheduled instances

We've found that when reports are scheduled with the "Cleanup instance after schedule", or with an Instance Limit, failed instances are removed as well as successful instances.
In trying to find the actual reason for the failures, I checked the audit tables. But the only indication of the failure there is an ERROR_CODE value of 1.
Is there a better way to identify failed instances, and the actual reason for the failure?

Hi Joe,
Typically you would need to enable tracing of the XI3.1 Job Servers in order to get more detailed information on the schedule failure.
There is also sometimes information in the Application Event Server logs - might be worth checking on the XI3.1 server.
In terms of the schedule values which are submitted back to the CMS from the Job Server the values are:
3 - The job failed. Use error message or outcome to get more information.
8 - The job is paused. Even if all dependencies are satisfied, it will not run.
9 - The job has not started because dependencies are not satisfied. Dependencies include time constraints and events
0 - The job is currently being processed by the job server.
1 - The job completed successfully.
These values could be queried by the Query Builder.
I'm not aware of what the ERROR_CODE = 1 value represents, but if I were you I would try and see via the tracing if there's a pattern to the schedule failures - most likely you can tweak the job\report server settings or modify the report(s) to rpevent these schedule failures.
I hope it helps.
Kind regards,
John

Suppress mesage from standard SAP FM

Hi,
I am calling standard FM. That FM gives 2 to 3 information messages in as POP-UP box with OK button. I want to suppress that pop-ups, because my FM will be called from RFC, so they can not handle this kind of runtime functionality.
It will also be fine if there is any method to continue by auto accepting information box.
Can any one please help me regarding this.

hi.
As said, it not possible suppress the pop-up message.
This thread will guide you for alternate option.
RFC with submit program and pop up to confirm
thanks,
Padma

I got these messages saying they are from RIM URGENT

So iv got like 7 messages saying that if i dont brodcast them that my bbm will shut down soooo like is it real??? Did anyone else get it :'l

Kristinabbm wrote:
So iv got like 7 messages saying that if i dont brodcast them that my bbm will shut down soooo like is it real??? Did anyone else get it :'l
Hi Kristinabbm,
Same here. I received broadcast message as of now. I think this is a chain letter. Just ignore it. Lol.
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

Wouldn't it be nice if there was word from RIM, following all these complaints and problems ...

... you know a word like 'sorry'.

Ok, first i agree with what you are saying (all), i'm just not happy about it. Here's an example.
I've got a class that provides an LDap DirContext, through a "get" type method. Sometimes I'd like this class to maintain a persistent connection to the ldap server (through this DirContext) other times I wan't the connection to be recreated each time. Either way, the user uses the same interface to get this objects so:
interface LDAPProvider
DirContext getDirectoryContext();
When it's in persistent mode, it just returns a member variable, when not it creates a new one.
Well, I certainly don't want the user calling close on this returned object, as it may be that i'm maintaining a persistent connection. I also do want them to call close in the case that it is not a persistent connection.
So, i do
interface MyLDAPProvider
DirContext getDirectoryContext();
void releaseDirectoryContext( DirContext ctx );
and hope the user calls my method and not close... Which is just plain ugly and dangerous.
Alternately i create a DirContext implementing object (luckily i can cause this is an interface, what to do if this is a class that's final) and use aggregation, and implement all the DirContext methods, yuck, just to get the one close behavior. Also oogley
I really just want to do, (get out the mallots)
ctx.extendInterface( new DirContext()
private MyLDAPProvider lp = getTheAboveProviderSomeHow();
public void close()
if (!lp.isPersistent())
super.close();
}

Playbook Support from Blackberry (RIM) poor

I must say I am very disappointed with my new 64 gig wifi BB playbook. I see many posts regarding users not being able to acces their files through bridge (pictures , music , docs. No printing option on the playbook , When you want to save from email to your plybook ,mine only gives me an option to save to my phone. My biggest problem at present is Bridge files which is not functional at all. Just displays . Ther are no files .........
Rim must really get to the party and fix this as they are dead quiet. We have no such problems AT ALL with our Apple IPAD 2.

wuliaosuiyue wrote:
I am fully agree with you.
I saw so many complaines in the forums, but never has any solution from RIM.
You will probably never see any solution from RIM in these forums. The only feedback you'll get from RIM is if you call their support line and even then, there are probably people that know more about the Playbook in these forums than the people answering RIM's support line.
RIM is too busy trying to figure out why their stock price has dropped so much to waste any time worrying about their customers.

Mesages from RIM

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