Message 23 Error another user

Recently purchased another Leap Frog toy, when trying to hook up received this error and now none of our leap toys work/connect to the computer. Used to work fine, will not recognize them now. Have tried to delete all previous applications and start new, but nothing works. There is only 1 user on my computer. Receive this error:
Another user is running the LeapFrog Connect Application on this computer. Please have the other user log onto the computer and close the LeapFrog Connect Application before opening it again. [Message 23]
Help!! thanks

Well, got mine resolved.
Removed the folder: (Main Hard Drive)\Library\Application Support\LeapFrog\LeapFrog Connect\Cache
And Files:
(Main Hard Drive)\Library\Application Support\LeapFrog\LeapFrog Connect\LeapFrogConnect.pid
(Main Hard Drive)\Library\Application Support\LeapFrog\LeapFrog Connect\Monitor.pid
All is well, and I did not have to re-detect the device or anything. I can't guarantee your results though as I only have a Tag Reader Pen.
Also, I had no choice, I had to install flash. I don't know if you both were in the same boat or not, but I choose not to keep flash installed. Luckily you can install flash, and then uninstall after using the LeapFrog Connect App.
Install can be through LeapFrogConnect, Uninstall from your utilities folder: Adobe Flash Player Install Manager

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