Message #9209 - Unable to open Jetkeys.ini : 'jetkeys.ini'

Hi,
While opening an Adobe output designer template it shows the Message #9209 - Unable to open Jetkeys.ini : 'jetkeys.ini'.
Please someone help me to know what exactly this error message means and how it occured. And please let me know if it is having any relation with the alignment of barcodes and images.
Thanks in Advance
Best Regards,
Anjali

Open up your Start > Run command and type in the following. You might have to change the path to the tomcat5w.exe if not installed to the default C:\ drive. The end is important as it tells which instance of Tomcat to open the config manager for. I don't believe launching the tomcatw.exe directly will work.
"C:\Program Files\Business Objects\Tomcat55\bin\tomcat5w.exe" //ES//BOE120Tomcat
The last part of the command is the service name for Tomcat. If you are using Tomcat that was installed with the default XI 3.1 installation, the above should work. If you installed your own instance of Tomcat separately, go into Administrative Tools > Services and open the properties of Tomcat. The Service Name is normally "BOE120Tomcat" but change this part of the command line if yours is named different.
Edited by: Joshua Kuhn on Jun 10, 2010 3:02 PM

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