Message and FaceTime

I cand get my message or FaceTime to work. It was fine last night, then it just stopped working. I have an iPad 2. Thank you.

Try a reset: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.

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I have two Iphones with different email addresses sharing one Apple ID. Will that cause problems with using messaging and FaceTime?

I have two Iphones 5 with different email addresses sharing one Apple ID account.Both are using IOS 8.
I would like to set up a new Apple Id for one of the phones and remove it from the old account.
If I do that, can I move all of the purchased apps and songs to the new Apple account?
Also, will sharing one Apple ID account with two devices cause problems with using messaging and FaceTime?

Sharing an iCloud account between two devices can be done without causing issues with iMessage and FaceTime, just go into Settings for each of these functions and designate separate points of contact (i.e. phone number only, or phone number and unique email address). While that works, you'll then face the problem where a phone call to one iPhone will ring both if on the same Wi-Fi network -- but again, that can be avoided by changing each phone's settings.
Rather than do all that, don't fight it -- use separate IDs for iCloud. You can still use a common ID for iTunes purchases (the ID for purchases and iCloud do not have to be the same) or you can use Family Sharing to share purchases from a primary Apple account.

How do I set up a new phone number for messaging and facetime on my iPad?

My iPad has it's own phone number through Verizon. Before I knew this, I had already set up messages to use my iPhone number. Now I can't figure out how to set up the iPad phone number for messages and facetime on the iPad.

Are you trying to message another Apple device?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
 Cheers, Tom

HT4436 My daughter has an iPod touch which has been set up under my apple ID. I want to change this so that she doesn't receive messages and FaceTime calls from my fiends and vice versa. I have set her up an apple ID with iCloud but the settings still sho

I need help setting up my daughters iPod. She has been using her iPod touch for 6 months using my ID. This caused a problem now that she is a bit more savvy and has learnt to message and FaceTime. I get her calls and she gets mine. I have set her up her own ID with iCloud but when I go to settings for FaceTime and messaging I can't erase my ID. So the problem is not really solved. She will have to access iTunes through me as she doesn't know my password and any games etc have to pass the mummy test. Can anyone help?

Thanks. I have my iPad on my lap and her iPod in my hand. We can FaceTime each other but it won't let either of us message each other. I know mine is activated as I use it frequently. I have activated hers as well. Maybe I will put it in the too hard basket for tonight, sleep on it and try again tomorrow.

Is there a way to change the phone number in Messages and FaceTime?

I have scoured these forums and cannot find a straight answer to this.
Here is the scoop. I switched networks with my iPhone 5, so I bought a SIM for it. I then had my old number switched to it. However, in FaceTime and Messages it still displays the original number for the SiM. Is there any way to change this number to the correct one?
Also, I have two Apple ID's to two different email addresses. One for business and one for personal. Is there a way to use them both for Messages and FaceTime? I try to add the address and it shows a 'sent verification email' but I never receive it.
Thanks for your help

Hi, Steve.
Regarding the iMessage phone number, when you connect your iPhone to iTunes, which number is displayed? Have you tried disabling and re-enabling both iMessage and FaceTime?
About your two iCloud accounts, do you have both configured on your phone as two separate accounts?
Cheers.
JP

Messages and FaceTime just won't activate on my iPad Air all of a sudden; tried a LOT of solutions

About two weeks ago, my iPad Air was spontaneously signed out of Messages and FaceTime when I was using it to browse the web while on the bus, connected via Personal Hotspot on my iPhone. Since then, I haven’t been able to sign in to either Messages or FaceTime. I can still sign in to my iCloud account as normal for other things like contact and bookmark syncing. It’s just Messages and FaceTime that refuse to activate.
The error messages I receive vary between the following:
“An error occurred during activation. Try again."
“Could not sign in. Please check your network connection and try again."
“Verification failed - The connection to iCloud timed out."
“Unable to contact the iMessage server. Try again."
This iPad Air is a replacement from Apple (quite possibly a refurbished one) that I received in November 2014, after the previous model developed a malfunctioning touchscreen in one corner. It’s worth mentioning that my iPhone and Mac are completely unaffected by any issues, and can also be signed in and out of Messages and FaceTime without a hitch.
I’ve tried an awful lot of things in an attempt to get Messages and FaceTime to sign in successfully on the iPad Air, none of which have worked, and many of which I have tried multiple times.[1]
Things I have tried in an attempt to activate Messages and FaceTime
connecting to different wifi in multiple locations (work and home) and Personal Hotspot from iPhone
signing into Messages and FaceTime with different Apple IDs (these won’t activate Messages and FaceTime either)
wiping iPad with normal restore
wiping iPad with DFU restore
resetting network settings (both after fresh install and after backup restore)
restoring from an October 2014 backup (still have to sign into Messages and FaceTime, still don’t work)
turning off the automatic timezone setting and setting the date and time manually, even though it was correct anyway
deselecting phone number and @me.com so purely using @icloud.com to sign in
running the activation process through VPN connections via London and New York
changing DNS on wifi to 8.8.8.8
updating to iOS 8.2 beta 4
I would love to hear from anybody who can provide the solution as to why Messages and FaceTime just won’t activate. Apple won't provide free support on this as the iPad is now out of warranty.
“The definition of insanity is doing the same thing over and over and expecting different results.” - not Albert Einstein, but a good quote all the same ↩

Same problem in 8.1.3
Apple help!

Messages and FaceTime failing

Everytime I connect to messages and FaceTime I'm faced with these two errors "There was a problem with Messages. You need to quit and open Messages again." and There was a problem with FaceTime. You need to quit and open FaceTime again.
It was fine when I first installed Yosemite so something has happened. I have removed all preferences to do with these items but it still fails. Everything is ok on my other mac, this just affects my macbook pro.
I'm also getting these errors in console which are linked but I don't know where to go from here so any help would be very appreciated.
22/10/2014 00:06:19.411 callservicesd[303]: [Warning] Failed IMDRequestPortConnection, no reply
22/10/2014 00:06:19.411 callservicesd[303]: [Warning] IMLocalObject: Could not create server for listener: <IMDaemonListener: 0x7fdb93c31fb0>
22/10/2014 00:06:19.411 callservicesd[303]: [Warning] Failed to launch and connect to daemon
22/10/2014 00:06:19.411 callservicesd[303]: [Warning] Failed to launch and connect to daemon
22/10/2014 00:06:19.855 soagent[261]: [Warning] Failed IMDRequestPortConnection, no reply
22/10/2014 00:06:19.855 soagent[261]: [Warning] IMLocalObject: Could not create server for listener: <IMDaemonListener: 0x7fc9ca95e030>
22/10/2014 00:06:19.855 soagent[261]: [Warning] Failed to launch and connect to daemon
22/10/2014 00:06:19.855 soagent[261]: [Warning] Failed to launch and connect to daemon
22/10/2014 00:06:20.446 com.apple.internetaccounts[295]: [Warning] Failed IMDRequestPortConnection, no reply
22/10/2014 00:06:20.447 com.apple.internetaccounts[295]: [Warning] IMLocalObject: Could not create server for listener: <IMDaemonListener: 0x6080002e2a00>
22/10/2014 00:06:20.447 com.apple.internetaccounts[295]: [Warning] Failed to launch and connect to daemon
22/10/2014 00:06:20.447 com.apple.internetaccounts[295]: [Warning] Failed to launch and connect to daemon
22/10/2014 00:06:20.512 sharingd[210]: 00:06:20.512 : Stopping Handoff advertising
22/10/2014 00:06:20.941 soagent[261]: [Warning] Failed IMDRequestPortConnection, no reply
22/10/2014 00:06:20.942 soagent[261]: [Warning] IMLocalObject: Could not create server for listener: <IMDaemonListener: 0x7fc9ca95e030>
22/10/2014 00:06:20.942 soagent[261]: [Warning] Failed to launch and connect to daemon
22/10/2014 00:06:20.942 soagent[261]: [Warning] Failed to launch and connect to daemon

Hi,
IMAgent may be the issue.
It certainly is the support app that "listens" to the servers of all the account you have that are active in Messages for new messages.
If the app is Quit then it will launch the app (unless your set the "When I Quit, set Messages to Off line" setting).
SOAgent was added to the support structure for Messages for the Sandboxed version in Mavericks.
Nothing in those Console messages indicate it cannot be found.
9:44 pm Monday; November 3, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Can't verify email address for receiving messages in Messages and FaceTime

In the Preferences for Messages you can set additional email addresses that others can use when sending Messages and FaceTime messages. Apple sends a verification email to the email addresses you add. I have been able to complete this process for three out of four email addresses. Two of those I added today.
The address I use the most, my long-time email address with my ISP Verizon, repeadedly fails in the process. First, the Preferences panel says 'Email sent'. Then it says 'Waiting to verify' with a link to Details. Apple's verification message never arrives in my Verizon mailbox.
At one time (pre-Mavericks?) this email worked with Messages and FaceTime, it is the address I use for iTunes purchases. I have checked the Verizon email site for Spam or blocked email addresses. Nothing there.
Any magic you can suggest?

Hi,
It does seem strange that the email works in one place and not another.
Having said that I have had an email as an Apple ID in the past then the security requirements have changed and whilst it works in some places it often needs you to verify for use in a new place.
Whilst any login to any Apple Service does check the ID and password with a central database each service is run on it's own servers.
this leads to some almost two step issues where an ID already in use is not asked to up it's security but a new app can be almost blocked.
If you go to https://appleid.apple.com/ and use the Manage option to login to that ID is it showing Verified there ?
AS an Apple ID was there a a recovery email that was linked to it ?
Do you still have access to that ? It might be where the email was sent.
7:34 pm Thursday; November 6, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Messages and FaceTime - Android

Guys, I have an Android Nexus 5 phone. I also have an iPad Air 2.
If I setup Messages and FaceTime on my iPad and Mac desktop, if someone was to send me a message from their iPhone would I still receive it on my Android phone? Or would it only go to my iPad?
I know in the past, if you had Messages setup on your iPhone and then you bought a new phone and sold the other one, if you didn't turn off Messages you would not receive Messages sent from someones iPhone.
Hope this makes sense

Android is standalone to iDevices. You would only receive the SMS if your phone was an iPhone, and receive them in both places.
Hi Linc, how are you?
Thank you for your reply.
When I first went from iPhone to Android, because I didn't deactivate Messages on the iPhone I was unable to receive messages sent to me from an iPhone on my android. But they would go to my then no longer used iPhone.

Messages and facetime complain about incorrect ID and password

I have an issue after upgrading to Mountain Lion - Messages and Facetime dont sign in? Is anyone facing this problem and if anyone found a fix for it, please reply back to this post....
Thanks
Krish

I have just posted a similar post, i am also having issues with messages, i have not tried to use facetime
I am getting told password is incorect, even when i know what it is, and it works for everythign else.
I believe is it something wrong on Apples side.

Messages and facetime actvation.

I want to activate messages and facetime on my ipad but when I enter my apple ID, a message pop up saying"the user name or password was incorrect. Try again. But i'm sure it's right. Can any one help me?

Hi,
I have not seen that.
Are you saying that the FaceTime App changes to Off and the iMessages account actually becomes unticked in the Messages app > Preferences > Accounts > iMessages account > Enable this Account box ?
Are you using the same Apple ID in the iMessages account and in FaceTime ?
8:32 pm Monday; January 26, 2015
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Why won't the messages and facetime app work?

I refuse to believe that the only fix for this is to do all the behind the scenes stuff to change out certain aspects of apps. I would think that because messages and facetime come built into 10.8.2. I believe that it is on apple's shoulders to fix this with an update or maybe just an updated messages and facetime app.

I had my messages and facetime in a folder inside applications, once I copied and pasted the new apps into the folder and clicked replace, they worked just fine, maybe some of you have done the same thing!

I reset my phone and it now receives calls that were meant for my husband. I know how to fix this with messaging and facetime, but can't seem to find how to make it stop with the calls. Please help.

I reset my phone and it now receives calls that were meant for my husband. I know how to fix this with messaging and facetime, but can't seem to find how to make it stop with the calls. Please help.

It may be due to Continuity
The following quote is from Connect your iPhone, iPad, and iPod touch using Continuity
Turn off iPhone cellular calls
To turn off iPhone Cellular Calls on a device, go to Settings > FaceTime and turn off iPhone Cellular Calls.

Installed OS 7, now message and FaceTime won't allow me to sign in with my Apple ID

I just installed iOS 7, now messages and FaceTime will not accept my Apple ID to log in, keeps saying check your network connection and try again. Network is there, I can get on line just fine...

And what happens when entering the Apple ID credentials?

Having trouble with getting on messages and facetime

having trouble with getting on messages and facetime. Got two new ipods, one works fine, the other keeps giving us the error: iMessage Activation Could not sign in. Please check your network connection and try again. We have tried to reset the factory settings, and verified that the internet is working. Please help!

FaceTime, Game Center, Messages: Troubleshooting sign in issues

Why didn't my 'messages' and 'facetime' cloud-over to my new ipad?

Why didn't my 'Messages' and 'Facetime' apps on my iphone cloud-over to my new ipad. My contacts did! When I try to get in to them on my ipad an error comes up saying it won't let me and to check network settings????

Do you have the PDFs on the computer's iTunes (or iBooks app if using a Mac with Mavericks on) that you restored the new iPad from ?
The 'sync collections' setting doesn't copy PDFs between devices, it just means that if an item is on more than one device and you move it into a collection on one of them, then it will also be moved into the same collection on your other device(s) - but it won't copy PDFs (or epubs/ibooks) to the other device if it's not already on there.
If they aren't on your computer then if though they aren't iTunes purchases you should be able to copy them over from the first iPad via File > Devices > Transfer Purchases

Message and FaceTime

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