Message "another computer is using the printer".

I have printer IP 8720 and installed one printer. When I tried to print I get message "another computer is using the printer".

Hi, darrelolson!
So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!

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Wireless printer won't print my document because it another computer is using the printer

Canon MG5520 wireless printer will not print - message another computer is using the printer. No other computer is using the printer. I do have an IPAD and I did use it to print and it printed. It seems since I printed from the IPAD I am unable to print from my laptop.

Hi paspies65,
Reinstalling the drivers and software on your printer using the latest drivers from the Canon USA website should resolve the issue you are experiencing.
Please click here to go to the Drivers and Software page for the PIXMA MG5520. Once on the initial download page for your model, please do the following:
1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.
2. Next, please click on the red arrow next to the "RECOMMENDED FOR YOU" section and click on the FULL DRIVER AND SOFTWARE PACKAGE file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.
Once the file is downloaded, please double-click on it to reinstall it on your computer. This will reinstall all drivers and software for the printer on your computer.
Hope this helps!
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

If I have a MacBook Air, can I download digital copies of movies onto another computer that uses the same iTunes account and still get the movies on my MacBook?

If I have a MacBook Air, can I download digital copies of movies onto another computer that uses the same iTunes account and still get the movies on my MacBook?

In most countries with a lot of movies yes you can, just like how iCloud works with apps/music

Get the message - another device is using the same address

I keep getting the message that another device is using the same ip address. I have to turn off my MacBook Pro from wifi and then back on again. Sometimes the wifi doesn't come back on for my MacBook Pro.
Running Mountain Lion. Thought all this hassle would be solved.

To follow up on what Thomas has said.
You have a device on your network that is using a fixed IP address in the range of addresses that your router assigns addresses from. You'll need to figure out what device that is and change its settings so that it gets a dynamic IP address assigned by the wireless router.
Or your MBP has a Fixed IP.
Or if you need certain devices to have Fixed IPs, like a printers which should always be assigned a fixed IP, then you need to assign those IPs out side the DHCP Pool range the router uses to hand out Dynamic IP but yet still in the total range of the routers IP address.

Error message when trying to use the Print module in LR

I am exerperiencing the following message 'an error occured when tryin to change modules' whenever I try and get into the Print module in LR. Any ideas? I have a printer attached to my MAC so have no idea why I am getting this message. Thanks for any suggestions.

It's possible that one of the print template has become corrupted. Removing the templates then putting them back one-by-one usually identifies the one that's causing the problem.
The easiest way of finding the Print Template folder is via the Lightroom preferences panel - choose "Show Lightroom Presets" from Presets panel then navigate your way to the Lightroom folder.

Trying to set up my time capsule to my friends dsl modem so I can get wireless. I kept on getting message another device is using the same IP address, so I manually changed the IP address and now I have no Internet via DSL modem or wireless

Help with trying to set up my time capsule to my friends DSL modem, so that I can get wireless while staying at his place.

Set up your Wi-Fi network with your iPad, iPhone, iPad touch, or Mac.
http://www.apple.com/airportexpress/features/easy-setup.html

HT2433 what does the error message that says " You are logged out because another computer is using this IP address." mean?

what does the error message that says " You are logged out because another computer is using this IP address." mean?

Some other piece of network ghardware on your home LAN (Local Area Network) is using the IP address your Mac is trying to use.
Reboot both your modem and router, or the Modem/Router combo box you have, and all pieces of networking equipment, computers and printers, you have connected to your LAN.
If you continue to get that error then it is a bug in OS X or you have your Mac set to a Static IP address that is being handed out by the routers DHCP server to some other device.

Can't remember password for new ipad air. have never synced it with another computer never had the chance to use icloud. How do i get in?

Air MD792E/A, iPAD WIFI CELL 32G Space Grey
Can't remember password for new ipad air. have never synced it with another computer never had the chance to use icloud. How do i get in? Tried to sync with itunes but iTunes can't sync without a password. I cannot see summary on the side bar. How do I restore so I can restart my iPAD Air since it has relatively no history. I have not had the chance to use it yet. Finished set up to as far as the start menu.
<Personal Information Edited by Host>

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Airport stops detecting wi fi it gives a message that some other computer is using the same IP address change the IP address if your computer, how does one do that?

airport stops detecting wi fi. it gives a message that some other computer is using the same IP address, change the IP address of your computer, how does one do that?

I am having the same issue too. It looks like many more people are having it as well. I called Apple Support a few times, but they use their standard naiive response: "we have never heard about this issue".
It is an issue of DHCP implementation on the Apple OS. My windows PCs and Printer are not having these issues..

I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

Hello AKCamus
To give you some ideas of what to do next, I have provided a few articles that will give some troubleshooting Wi-Fi connections and recommended Wi-Fi settings.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Thanks for using Apple Support Communities.
Regards,
-Norm G.

When I close Photoshop CS6, the following message appears: "Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file.

When I quit Photoshop CS6, the following message appears:
" Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder."
If I try to change the Workspace in PS6 from Essentials to any other Workspace, the following messsage appears:
"Could not apply the workspace because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder."
I have checked the Sharing and Permissions section of the "Get Info" panel accessed from the Finder and I have set Read and Write Privileges for my user account for Photoshop CS6. System and Admin are also set to Read and Write.
I have a MacBook Pro with OS X Version 10.9.5 and have all available updates for Photoshop CS6, Lightroom 5 and Bridge CS6.
I tried uninstalling the program and downloading it again and reinstalling, but nothing changed.
Can you help?
Thanks,
cjpnm

You may get better help in Photoshop General Discussion
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
If FINDER means Mac, read below (and try to give more information when asking a question)
Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Can you register iPhone on one computer, then use the library from another?

My iTunes store doesn't work on my computer (ive tried to fix it - i think it's a virus on my computer), so what i thought i'd do is register my iPhone through my dads computer, then carry on using the iTunes library from my computer.
Is it possible to register iPhone on one computer, then use the iTunes library from another computer?

.

My new laptop says another computer is using my ip address. How do I stop this? I was trying to get all of my stuff off my parents desktop IMAC and think I screwed something up with the wifi because now my laptop won't connect to wifi

I bought my own laptop (Macbook Pro) and set it up and am using wifi that my parents use on their computer. Everything was working great until I wanted to put my itunes from the desktop to my laptop. I used my Mom's sign on of her apple id and since then when I log on to my laptop it says another computer is using my ip address...what do I do? Thanks!

Hey there Toni D.,
I suggest the troubleshooting outlined in this article here:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628?viewlocale=en_US
Does the symptom occur with more than one Wi-Fi device?
Wi-Fi issues may be related to the network in question or they may be related to the Wi-Fi computer joining that network. Usually, if other computers or devices (such as the Apple TV or iPhone) are able to get on the Internet without issues, then your Wi-Fi router is probably fine.
If you only have one Wi-Fi device, proceed with this article.
Make sure your software is up-to-date.
Install all software updates available for your Mac.
If you use a third-party Wi-Fi router, check with the manufacturer to confirm that it has the latest firmware installed. If an update is available, follow the manufacturer's instructions for updating the firmware.
To determine if your Apple Wi-Fi base station firmware is up-to-date, see Updating your software.
Check your connections.
Some networking issues may be caused by loose or disconnected cables. Verify that all Ethernet and power cables connected between your modem and your Wi-Fi router are correct. Checking that devices such as your router and modem are on, disconnecting and carefully reconnecting Ethernet cables, and/or replacing damaged Ethernet cables may resolve the issue without any further troubleshooting.
Verify that you are using the recommended settings for your device.See Recommended settings for Wi-Fi routers and access points.
Restart your network devices.Powering your modem or router off for a few seconds and then on again may resolve network issues without any additional troubleshooting. If you have phone service through your ISP, power cycling your modem may interrupt that service. You may need to contact your ISP in order to restore your phone service if your modem is reset or powered off. Ensure that you have alternative means to contact your ISP (such as a cell phone) to avoid unnecessary delays in restoring your Internet or phone service
And if this does not get the network connection going again I would use the troubleshooting from down the bottom in the section labeled Symptom: My Mac does not connect to the Internet.
Take care,
Sterling

I switched to Apple Mail in the last two months. When I attempt to print an email message, I get a blank piece of paper. When I attempt to use the print options suggested in "Mail Help", the program crashes and has to be reopened. Any ideas?

I switched to Apple Mail in the last two months. When I attempt to print an email message, I get a blank piece of paper. When I attempt to use the print options suggested in "Mail Help", the program crashes and has to be reopened. Any ideas?

Which version of Mail are you using as well as which Snow Leopard version you are using?

I have saved my project to my harddrive and then when I try to open it on another computer that uses final cut I am unable to open the edited project

i have saved my project to my harddrive and then when I try to open it on another computer that uses final cut I am unable to open and edit the project

Assuming this is an external HD, use finder to select the drive with your original computer, then press Cmd+i to show info. Go to the bottom of the info window and make sure 'Ignore ownership of this volume' is checked so that other computers can access it.
Andy

Message "another computer is using the printer".

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