Message app and browser aren't functioning

I cannot open my message application all day long. It's just remains "thinking" and suddenly it closes, almost the same with the browser.
Is anyone having the same issue?
Solved!
Go to Solution.

Step 1. Reboot pb by holding down On and minus volume 15secs, then try.
Step 2. Backup your data to pc then Settings, Security wipe (reinstalls OS2 from wifi.)

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