Message App error

I have a Macbook Air and just updated to Mavericks.  When I try to use the message app, it asks me to log in with my Apple ID to activate iMessage.  When I do, get the error message 0062-8090-6486.  My Apple ID works on all other apps.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Similar Messages

  • Error message "app error 200"

    I have an app error 200 on my phone. how do i fix it? Wont let me reset.

    An sdn search gave me this thread to create custom SOAP envelop
    Generating SOAP Envelope when DO NOT USE ENVELOPE option is marked

  • Reset message, app error 523 hw to fix it

    I  can't use my BB because it give me reset every time
    wajuu

    I'm sorry, but from your words, I cannot understand exactly the steps you are attempting...some formatting and punctuation might help me to understand you, but as it is I cannot.
    Nevertheless, you may also need the use of these tricks:
    KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
    KB27956 How to recover a BlackBerry smartphone from any state
    http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • App error 200 while updating my device software

    Could anyone please give me some advice?
    I was updating my Blackberry device software and after the update had finished was prompted to restart my system and the phone but my phone has since refused to come on. it keeps showing 'App Error 200' reset
    The issue is that my blackberry is loading when the battery is removed and inserted again, but won't log in. After a while a white screen is displayed with the following message: App Error 200 and Reset just below it.
    When I select the reset option, the above mentioned process just repeats itself.
    My Blackberry desktop application does not even recognise up my phone once it is plugged in again.
    please i would appreciate any help to correct this error and regain the use of my phone

    i tried this one & it worked
    http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB10144&sliceId=2&cmd=displayKC&d...
    or
    http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB03901&sliceId=2&cm...

  • App Error 603 Reset

    Everything I have read posted re: this error is useless to me I have a Boostmobile BB Curve 9310 and haven't added any apps for awhile and all of a sudden the phone rebooted and instead of going to the home screen it went to a white screen with the error message " App Error 603"Reset, the only option you have is to reset and it just does the exact same thing.  the posts as well as Blackberry's tech info on this state this is caused by a Java driven app that has created the problem and that the phone needs to have the OS reinstalled, sounds good but this error on my phone bars the usb cable from seeing the phone as it normally would, so since you can't see the phone you can't modidy, or delete anything much less re-install the OS, there is another post that suggests the use of the BBSAK program to reload the OS, same problem the program doesn't see the phone so NO CIGAR. Why is it that RIM doesn't have its techs working on this issue ??? Obviously its not an isolated problem.

    Hi and Welcome to the Community!
    I do not see that you have yet tried these tricks:
    KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
    KB27956 How to recover a BlackBerry smartphone from any state
    http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
    You might also need to, instead of the web update site, install the Desktop Software and your BB OS package to your PC:
    1) Uninstall, from your PC, any BB OS packages
    2) Make sure you have the BB Desktop Software already installed
    http://us.blackberry.com/apps-software/desktop/?lid=us:bboftwareesktopSoftware&lpos=us:bboftware
    3) Download and install, to your PC, the BB OS package you desire:
    http://us.blackberry.com/support/downloads/download_sites.jsp
    4) If that OS package is from a carrier other than the carrier for which your BB was originally manufactured, then delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
    C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
    C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
    Now try the various tricks listed above and see if you can get your OS reloaded to your BB.
    If things remain problematic, you may also want to try this procedure to perhaps narrow down the precise causal item:
    Load your OS "bare bones"...if anything is optional, do not install it.
    If the behavior presents immediately, then try a different OS with step 1
    If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
    Add one thing -- no matter how tempting, just one.
    If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
    Repeat steps 4 and 5 until all things are loaded or the behavior presents
    When the behavior presents, you know the culprit...the last thing you loaded.
    If the behavior does not re-present, then you know that either step 1 or 2 cured it.
    If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • App Error 523- Nothing is working

    Hello,
    I have a Blackberry curve 8310. Nothing is working anymore on my phone. There is this error message : app error 523. When I try to reset, it take 3 minutes of "waiting" with nothing on the screen, until the same message reappear. I also try taking off the battery for 3 minutes and put it in again, still nothing with the same message. I was wondering what can I do, and if nothing work, where can I send to phone for reparation, and how much it will cost for this kind of problem.
    Thank you,

    Greetings, and welcome to the BlackBerry.com Support Forums.
    You have some offending third party application or theme on the device causing the error.
    Option One: IF you know which third party application is causing the error, you can use the command line functions of JL_Cmder to remove the cod file from the device. That is a complicated method but the most simple if you know what to remove.
    Optionos Two: Wipe the device totally with JL_Cmder and reload the Operating System fresh. You will lose ALL data on the device, so I hope you have a recent backup of the device. 
    Read this link for details:
    http://www.blackberryfaq.com/index.php/How_do_I_wi​pe_the_BlackBerry_using_Jl_Cmder%3F
    Do you have a recent backup? Search your entire PC hard drive c: for any file "*.ipd" (disclude the quote marks).
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • "App Error 523" on White Screen

    I have plugged my phone into the charger after it had fully ran out of battery, only to watch the handset turn on and inform me of 4 text messages and 20 missed calls seconds before the white screen with the messaged "App Error 523" appears.
    After choosing to reset the same happens only the amount of missed calls has went up by 4. I have tried on various occasions throughout the day and it just keeps addin 4 calls each time before returning to the white screen.
    I have searched the Forums already and do not use Desktop Manager, therefore have no current back up.
    Can you suggest how I remedy this quickly without a full factory reset losing all the information as it is a works phone?
    Any assistance would be appreciated.
    Cheers,
    Neil

    Ok, don't get ahead of me and do something you will regret first, like losing your contacts.
    FIRST, make sure you have the Desktop Software installed, and backup.
    Make sure the backup completes.
    Watch where you save the backup file ("somename.ipd" will be the file format, most likely with today's date on it.
    Once you are sure you have backed up, then you want to wipe the device and reload the operating system.
    You will lose all third party applications, but those can be re-downloaded from the original source.
    You will need to use BBSAK or JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:
    http://www.blackberryfaq.com/index.php/How_do_I_wi​pe_the_BlackBerry_using_Jl_Cmder%3F
    For BBSAK, here is the link: http://bbsak.org/
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • My BB Flip 8220 giving App Error 523 Reset suddenly and not starting

    Hello,
    I am using BB 8220 Flip with IDEA Service Provided (since I am based in India - Pune). Suddenly, I got the white screen with message App Error 523 (Reset). I searched in the forum for the same and suggested to upgrade my OS as seems its OS is corrupted. But when i search for service provider to download the application, the OS version for 8220 is not available under Asia Pacific -> IDEA listing. Please help me out for the same or let me know if any other service provider download link for 8220 will work or not. Also, please provide me procedure to upgrade my OS. Thank you.

    You can use the operating system from another service provider. Follow the instructions below.
    https://www.blackberry.com/Downloads/entry.do?code=4DD9CEC1C21BC54EECB53786A2C5FA09
    1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
    2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
    3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • App Error 603 with "App Error 603".

    My Curve 9330 occasional reboots with error message, "App Error 603".  Also sometimes get the message, "Uncaught exception index 11 >= 11".  Help!!!

    I would recommend doing a wipe out of your handheld.  Mine was doing the same and it looks like that did the trick for me. 
    To do that go to Options>Security>Security Wipe you will be prompted to enter the password blackberry to be able to do this. 
    Hope it helps.

  • App error 523 reset... PLEASE HELP!!!!

    First I lost my camera app. Then I started getting the message:APP ERROR 523. RESET.
    Help needed.

    1) Make sure you have Blackberry Desktop Manager installed.
    http://na.blackberry.com/eng/services/desktop/
    2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
    "c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
    3) The Application Loader Wizard will appear -- click "Next."
    4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
    5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
    NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
    BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
    Just select the appropriate device model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
    IF the above does not work or help, You will need to use JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:
    Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
    or download BBSAK http://bbsak.org/download.php
    If JL_Cmder does not work, you can try this:
    KB10144, http://www.blackberry.com/btsc/KB10144
    and this: KB20371 http://www.blackberry.com/btsc/KB20371
    Additional information:
    http://www.blackberry.com/btsc/KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone
    Article ID: http://www.blackberry.com/btsc/KB10144
    KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • App error 285 - reset

    wasdownloading from Blackberry desktop yesterday, download was interupted and phone is now stuck with message " app error 285 reset. when trying to access via desktop software it shows as connecting - never connected. so cant use phone. would appreciate any advice

    Hello,
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    Take out your battery, fix it in, and wait for your BlackBerry Smartphone to restart.
    Once done, then first connect your device with USB cable to your desktop.
    Now open "BlackBerry Desktop Software".
    Hope this resolves your Problem!
    If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest there time on this Message anymore.
    Thanks.

  • Torch App Error 606 + Can't connect to desktop Manager

    Hi,
    I was backing up my blackberry torch last night and the connection was disconnected during the backup. When the phone restarted the message "App Error 606" / "Reset" came up. I can't do anything on my phone except for reset it, and pulling the battery does nothing.
    When I try to connect it to blackberry desktop software it wont connect... I left it for an hour and it still just said that it was connecting.
    I also tried connecting to BBSAK and it couldn't connect there either, so I can't reset it to factory settings. I checked the desktop manager and it recognizes the USB port as connected to a blackberry device but that is about as close as I can get to connecting to anything.
    I have a backup of all of my information from before this happened so I don't mind completely resetting my phone, but I have no idea how to do this without being able to:
    a) connect it to the computer
    b) do anything except reset on the phone
    Any help would be great!
    Thanks,
    Mike

    Try in Safe mode, remove last installed 3-th-party appliction, may be it's help you?
    Safe mode:
    When starting the BlackBerry smartphone, safe mode can be used to prevent third-party applications from running automatically. Safe mode is designed to allow troubleshooting or remove any unwanted applications.
    To turn on safe mode, complete the following steps:
    Remove and reinsert the BlackBerry smartphone battery.
    When the red light-emitting diode (LED) light goes out, press and hold the Escape key as the BlackBerry smartphone is loading. See KB05470 for the location of the Escape key. (The Escape key is located on the right side of the trackball, above the keyboard on the BlackBerry smartphone.Use the Escape key to exit a screen, move back a page in the browser, close a message, or close a menu.) 
    When the dialog box appears, click OK.
    Note: Safe mode is indicated by a safe mode indicator in the BlackBerry smartphone status section of the Home screen.
    To turn off safe mode, remove and reinsert the BlackBerry smartphone battery.
    Be sure to click Likes! for those who have helped you.
    If your query is resolved then please click on “Accept as Solution”.

  • S.O.S.!!!! Please help with App Error 205

    So yesterday, I was so excited about the release of the Mac Desktop manager. I installed it on my Mac, started running the updates for my 8330 and the usb connector fell out while updating. I re-inserted it but it did not continue the update. Now, my phone wont completely reboot, it just ends on a message: App Error 205 and a reset option. I hit the option and it just cycles back around to the error message after trying to re-boot. I have tried the battery pull trick. I have seen the threads concerning the PC app loader solution but nothing for MAC users. 
    PLEASE HELP!! I am out on the road right now and my Crackberry is my lifeline to my business and personal world.  
    Thank you for any support in helping resolve this issue. 

    Hi and welcome to the forums!
    Check out the kb article:  http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB17024&slic...
    Not sure this will help if you are "on the road" and don't have pc with you.  Perhaps another user will post another alternative for you as well.
    Let us know how it goes.  Happy to have you here!
    IrwinII
    Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

  • App Error 576

    I have a 8830 World Edition and everytime  I try to assign a ringtone to a contact I get the message App Error 576 and the blackberry has to shutdown and reset before it works again.  I have looked at the Internet and have been unable to find what the error code means.  Hopefully someone can help me correct the problem

    Hi there, Not sure if this is still an issue.
    I think it may be extra textual info within the MP3 that is causing the crash. similar to the one bypassed by the persistent text setting mentioned before.
    If you use a mp3 player like winamp and remove all the text from the file like Artist, album, ear , track etc...
    Then give it a go.

  • Hello I am just wondering why there is a message of error 1004 when i tryed to make the update on my apps. Does someone know what it means?

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    Yes, many know what this means.  You can too.  Just type in "error 1004" in the search box at the top of this page.  Or, just look to the right.  You'll find many links in the "More Like This" box. 
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