Message app problems

Can't access message app from iphone5.  Soon as I open the app, it closes.  software up to date, tried system reset.  Any suggestions?  Thanks!

Double tap the home button. Find the Messages app there, hold down on the button until you see the sign and close the app. Then do a reset, hold the sleep/wake and home buttons together until you see the Apple logo and then release. After the phone reboots, then try. If that doesn't work, then you need to do a restore, first from a backup and if no joy, then restore as a new device. A restore will delete all data from the device. Make sure you have backed up, imported photos, synced calendar, contacts, etc. Restore from backup will put it all back, however restore as new and you need to sync all data back. You will lose saved game data and SMS history.

Similar Messages

  • The old Google Chat / Messaging APP Problem.

    ok so i HAD google chat working er, for a while and now its back to broken, did the usual tests we all do, delete everything, redo, make sure its all 100% accurate blah etc and came to thsi weird result.
    making a new google account and using that = failed, the email app logs in gets all the mail no problem but the messaging app just loads forever trying to sign in and does nothing, weird as both apps use exactly the same account details.
    however i tried a different approach and it works, why it works is beyond me, i created a new chat account via the actual google chat client on the pc, you get an option to setup a new google account/mail or use an existing non google one, in this case i used a spare hotmail account, i then tied that hotmail account into my primary google email account via the google webpage account prefs, set it as the secondary email.
    I clicked new account on the touchpad, selected GOOGLE, then just entered my hotmail email which id just linked in, entered the password, and whammo it instantly works.
    I'd have to ask why? and why does the proper method fail using a real google email, i only have 1 google email and wanted 1 seperate for the touchpad so i didnt have to use the 1 i use everyday on the pc but ALL newly made google accounts just fail time after time.
    any thoughts here?

    it still doesnt work using the google email, deleted or otherwise, google chat will ONLY work when i add my hotmail details (secondary email on my google account) and not the actual google created email (primary mail), however the email app woudl always funtion with the google email flawlessly and only the messaging app would choke on the google email.
    so now i have a sort of weird setup in my accounts list where the hotmail account/email is up for use by only the messaging app, i had to untick all the other options and just leave "Use Account With, Contacts ON, Messaging ON, and disabled Calendar/Email/Documents", but the google account/mail is used perfectly by every other app.

  • Kin Twom Phone and Message App Problems

    I have searched around and cannot find a similar problem to the one I am experiencing.  Yesterday, I tried sending some text messages, after typing my message I would try to send (tried via the on screen send button and the keyboard enter button), and I was always sent back to the home page.  I tried many times with the same results.  I finally decided that maybe I should try clearing out my messages.  I have only had my phone for 2 or 3 weeks, and I probably only send/recieve between 5-10 texts a day.  So I didn't think this should be a problem, but figured I should give it a try.  Well after some time, because it appears there is no easy way to delete ALL messages at once, I deleted my messages, and it appeard to fix that problem. 
    Now, today, I have a new problem.  I cannot make a call by manually dialing a number.  As soon as I enter the phone app I am sent back to the home screen.  I have tried everything, and cannot seem to get the phone app to stay up for more than a half second (not quite enough time to dial a number). 
    Is anyone else aware of these problems?  I am afraid I will have to take my phone back, and loose all my songs, contacts, etc. 

    mamcgoron wrote:
    I have searched around and cannot find a similar problem to the one I am experiencing.  Yesterday, I tried sending some text messages, after typing my message I would try to send (tried via the on screen send button and the keyboard enter button), and I was always sent back to the home page.  I tried many times with the same results.  I finally decided that maybe I should try clearing out my messages.  I have only had my phone for 2 or 3 weeks, and I probably only send/recieve between 5-10 texts a day.  So I didn't think this should be a problem, but figured I should give it a try.  Well after some time, because it appears there is no easy way to delete ALL messages at once, I deleted my messages, and it appeard to fix that problem. 
    Now, today, I have a new problem.  I cannot make a call by manually dialing a number.  As soon as I enter the phone app I am sent back to the home screen.  I have tried everything, and cannot seem to get the phone app to stay up for more than a half second (not quite enough time to dial a number). 
    Is anyone else aware of these problems?  I am afraid I will have to take my phone back, and loose all my songs, contacts, etc. 
    Please make sure to have your phone keyboard shortcut turned on. To reach the Phone settings screen, go to Apps > Settings > Phone. If your phone keyboard is set to OFF please change the setting to ON, as this may resolve your concerns.
    You may find other helpful information at the link below that points to your phone's manual.
    Kin TowM Manual

  • Messages.app/Facetime Broken/Not-Working in Yosemite 10.10

    Hi all.
    I'm wondering if anyone else is having a problem with Messages.app/iMessage/Facetime after upgrading/installing Yosemite (the release version)? My Messages doesn't work.
    The Problems
    (A) Specifically, when you enter your AppleID in Messages.app->Preferences->Accounts->iMessagesAccount you get the following error:
    Quote: 
    Could not sign in to iMessage.
    Could not sign in. Please check your network connection and try again.
    Sometimes the error says it cannot activate. 
    (B) Also, oddly, FaceTime makes me enter my AppleID every time i reboot, but will work for Video FaceTime chats, but not audio?  And once I reboot, it again asks me for my AppleID.
    My Setup
     I have a 2010 Mac Pro. My Mac Pro is not stock, but nothing that's in there *should* cause a problem, so I wonder if anyone else is having a similar issue. My non stock hardware is:
    --MacVidCard 802.11ac and bluetooth 4.0 upgrade card (http://www.macvidcards.com/store/p33...port_Card.html)
    --VisionTek 7750 Eyefinity 6 2GB card (https://www.visiontek.com/graphics-c...rd-detail.html)
    --OWC Mercury Accelsior E2 SSD (http://eshop.macsales.com/shop/SSD/P...Accelsior/RAID)
    --Inateck 4 port PCI-E to USB 3.0 card (which has requires no drivers and is a pretty compatible card) (http://www.inateck.com/inateck-kt400...er-connection/)
    --Upgraded the 12-core 2.66ghz motherboard to 12-core 3.46 west mere x5690 xenon (turnkey OWC upgrade) (http://eshop.macsales.com/shop/turnk...Xeon_Processor)
    Here is some of the troubleshooting I've already done:
    I tried making a new guest account and tried to login there, and went so far as to install a clean install on a blank external drive with similar results.The only caveat is when you make the new guest account of fresh install, when you first put in your AppleID it almost kinda succeeds.  You initially see the screen where Messages tells you it's associating your phone number and a few email addresses together.  But if you try to use Messages, nothing gets through, and when you quit and re-run the app, you get that same 'could not sign in' error.
    Went through the stuff here to no avail:messages "An error occurred while activating. Try again later"
    My serial number does show in about this Mac.
    Messages/iMessage/Facetime all work(ed) fine under 10.9.x on the Mac Pro, so it should not be a hardware issue, as I didn't change any hardware over after upgrading.
    I installed Yosemite on my 2013 13" Macbook Pro and Messages/Facetime all work fine, so it's likely nothing to do with my network.
    I have confirmed that others that have done the MacVidCard 802.11ac/bluetooth upgrade are not experiencing this issue.
    Same with the USB card.
    Since I installed a fresh OS on an external drive, I doubt the OWC Accelsior has anything to do with this.
    I called apple support, and they are stumped and getting engineers to figure it out. One support guy at apple said the broken Messages.app problems were his only unresolvable problem he was getting this since Yosemite launched (and that it has been an exceptionally smooth launch), and had 4 calls on the same issue early morning the day after launch (he's one level up from the entry support folks and the only level above him are the actual software engineers).
    The video card seems highly unlikely to matter here. Then again, I'm not sure the hardware should matter at all...Which leaves me with...
    My Suspicion
    I think there may be an interplay between 2 things going on.  One, although I haven't changed my motherboard, perhaps changing the processor tray makes something fail with the Messages authentication?  And second, perhaps there is some corrupted data up on iCloud that alone or in combination with the processor tray, is tripping up Messages verification? The solution might be to bring my machine in and have them do some magic to make the serial number authorized on their system?
    Appreciate any thoughts and thanks for any help. Thanks!

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Messages app crashes... safari occasionally - iPad Air

    Purchased since day one and since the second update my iPad Air keeps crashing when I use the messages app for iMessages. Even when I try to delete messages it acts unstable. What boggles me is that my safari is ok and I don't see anyone else having the Messages app problem on here.
    I know nothing about code and such and only the very basic. Any suggestions? I've rebooted, re-installed (new), closed apps, etc. etc....
    Thanks
    F
    PS I love the Air but the crashes are annoying!

    Hi there OriolesMagic333,
    If I understand correctly your Messages and Settings apps are becoming unresponsive when you have iMessage enabled, and you keep needing to restart and/or reset your iPad. I would quit both of the apps first:
    iOS: Force an app to close
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    When you have done that restart the device and test the issue again:
    iOS: Turning off and on (restarting) and resetting
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • More than one problem with messages app

    I'm trying to get this Messages app to work properly on my iphone and macbook pro.  I have a few problems that are just very annoying and I can't seem to figure out what I am doing wrong.  I'm sure it is some stupid setting I am overlooking, but I have exhausted my brain for the day. 
    1st problem - I can send and recieve messages on my mac and iphone.  That works fine, but there are no notifications on my mac when I send a message from my iphone.  The message shows up in the app, but it doesn't give me a notification or a badge that there are new messages.  I have it turned on in the settings, but it just won't work...
    2nd problem - My phone is the only one that is working.  My whife has been sending me imessages from the other room for the past hour testing out the app and I get the messages on my phone, but none are showing up on my mac.  I thought they were supposed to go to both?
    I really hope someone can help me here.  I am very frustrated with the whole thing. 

    HI,
    On the iPhone in Settings > Messages > Received At > Caller ID there should be two "IDs"
    One is the iPhone's own number and the other should be the Apple ID.
    If the Apple ID is ticked then iMessages sent from the Phone should sync to the Messages app.
    However incoming iMessages to the iPhone via it's Number will not sync to the Messages app.
    This is apparently coming with the iOS 6 release.
    For the Messages App check System Preferences > Notification and the app name and check if it supposed to be using the Dock badge, make sound or display Notifications (Alerts or Banners)
    10:11 PM      Friday; August 10, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • VZW Messaging app continues to crash even after update, and several re-installs. Anyone else still having this problem, and know any fixes?

    My messaging app crashes 5+ times each day, or causes my phone to lag until I restart it. Is anyone else still having these problems, even after the update?

    the vz messaging app is garbage.Thats probably why no tech support people have replied to your question yet. I had similar issues & decided to disable it. May i suggest you download 'textra' or even hangouts?

  • Problem with home button and "messages" app after upgrade to iOS 4.1

    Hello,
    I have noticed two interesting problems with my iPhone 4. I am not sure if it is in conjunction with the upgrade to the iOS 4.1 software, but I did not notice the problem prior to this. Both of these problems are very odd and are hit or miss. I have tried restoring and the problem is still present. Also, since both problems have presented at the same time, that is why I am starting to believe it is not hardware...
    Problem 1: The home button has become considerably unresponsive. This is not all the time, but it does happen a lot. Sometimes it won't work for about 5-8 clicks and I have to use the power button to access the phone.
    Problem 2: When composing a new text message the cursor would always default into the "To:" section of the app which allows you to easily type what contact you are trying to message. However, I am having the issue now occasionally when I am in the messages app and select to compose a new text message that the cursor now defaults into the chat box (where you type your actual message). This is very annoying and I know that this is not the intended behavior of this.
    Please let me know if anyone has experienced similar issues and can provide me with some feedback.

    I have not experienced the same.
    I have tried restoring and the problem is still present.
    You restored from your iPhone's backup, or as a new iPhone or not from your iPhone's backup?
    If whatever software problem is causing this is included with your iPhone's backup, restoring from the backup will also restore the problem.
    Try restoring as a new iPhone or not from your iPhone's backup to see if this makes any difference. If not, more than likely your iPhone has a hardware problem.

  • App Store can no longer be opened.  Immediate crash and error message "App Store can not be opened because of a problem"

    App Store won't open, error message "App Store can not be opened because of a problem".  I haven't been able to update anything for a week or so.  I have used Disk Utility, Drive Genius, deleting the .plist, all to no avail.  My Mac Mail hasn't worked since the upgrade to Mavericks.  Mavericks can't see my LaCie Cloudbox.  Can any of these be solved by me? 

    I have the same error "XXXX App cannot be opened because of a problem". And I also cannot open iTunes and get the error "This copy of iTunes is corrupted or is not installed correctly.  Please reinstall iTunes."
    Only Apple apps seem to be at issue here...
    Repairing Permissions did not fix this.
    I noticed this after the last Software update. Is there no fix other than re-installing?
    Not happy that an Apple software update killed all my apps...

  • My phone app freezes and message app crashes. I tried restarting multiple times and the problem persists. Everytime i go to the phone app and press on a contact to call it just freezes up and does nothing. Does anyone know how to fix this problem?

    My phone app freezes and when i press on contact either it freezes or does nothing. Anyone know how to fix this problem? Also messaging app crashes. ANOTHER NEW PROBLEM: I can't receive calls either.

    Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.
    If this does not help, setting it up as new device would be the next step:
    How to erase your iOS device and then set it up as a new device or restore it from backups

  • IPhone Messages (SMS) app problem

    I've been having a problem with the Messages (SMS) app on my iPhone 3GS. As a matter of personal choice (or rather by nature since I'm slightly prone to OCD), I like to "close (or kill)" all my apps from the multitasking bar and have it stay nice and clean every time I use my iPhone. However, I've been getting lazy over the past few weeks and so I let the messages app stay "open" or on the multitasking bar so it opens quickly. The problem I'm having is that whenever I "close (or kill)" the Messages (SMS) app, (tapping on that little red sign when the apps are wiggling on the multitasking bar), my iPhone freezes for a while (anywhere from 10 seconds to minutes). This time is directly proportional to how long I leave the Messages app "open" for, and how many messages I receive/send. Sometimes, it does a hard reset on me by crashing completely to the Apple logo.
    Now I'm not sure why this is, but my uneducated guess is that it has to do with the messages that I send/receive being indexed for search or something. Since the longer the app stays "open," the more messages it has to index, it overwhelms the iPhone and sometimes crashes, and almost always freezes.
    But, I'm not an expert by any means. So can anyone explain to me what this is/how to fix it (if there are any solutions at all)?
    Thank you in advance!

    Here are 3 things to try, starting with the least intrusive:
    1. In Settings, General, Spotlight Search, uncheck Messages (you might also want to uncheck other stuff you don't need - it all help to speed things up a bit)
    2. Kill all the apps, then restart the phone - hold Home and Sleep until the Apple logo appears - about 10 seconds
    3. Restore the phone via iTunes

  • Email account setup problem with Messages app

    Having recurring problems lately with a Rogers pop3 email account not syncing properly in the Playbook Messages app, unless I'm on a wifi connection. Continually tells me it's encountered an unexpected problem connecting to the Rogers server when only bridged through my phone. Is something screrwing up, or is the app designed for wifi only? I don't recall this problem originally.
    Also having all kinds of fun setting up the account and having it complete the process properly. It tells me it can't connect with the server/it's not available at this time, blah blah blah. Tried just entering the email address and letting the tablet do its thing; have used multiple settings in the Advanced setup, as verified by using the EVAT tool (though it seems to only have PC, not Playbook options). Again, maybe this is just a wifi-only issue(?), but even on wifi setup seems iffy.
    Duh

    Rogers has different setting for home and mobile use and it can be painful to deal with
    Basically they lock it down for one use or the other and not for both.
    It was inteneded to be used only with your home PC and not a mobile device and some ISP have made changes to allow it
    POP protocol isnt that robust and if possible use IMAP or better to use exchange active sync if possible (not all ISP use IMAP or EAS)
    I gave up on it and switched to outlook.com
    http://supportforums.blackberry.com/t5/General-BlackBerry-10-Smartphone/SMTP-server-issue-with-your-...
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • Messages.app ~ "Auto-fill/Contact Indexing" Problem Mavericks/Yosemite

    I recently bought a MBP secondhand, and I am having a problem with the messages app.
    When I create a new conversation and start to type in a contact, the former owner's contacts appear in the "suggestions." Obviously, I do not want this to happen. I do not want to start from scratch/"restore" as a blank machine either.
    Things I have tried/checked thus far:
    ~ I made sure that only my accounts and none of the former owner's accounts are logged in for @internet accounts in Apple system preferences. (I have rechecked my accounts' contacts by logging into them directly(gmail/icloud,etc), and the former owner's contacts didn't sync there or anything)
    ~ I have deleted the files chat.db chat.db-shm and chat.db-wal.
    ~ Also did this :
    "There's also another way to clear iMessage chat history on Mac OS. You can do this through the command line. Quit out of iMessage and open Terminal, at the prompt type the following:asdf
    rm -r ~/Library/Messages/chat.*"
    ~I have deleted the ichat and imessage/messages plist.
    ~I have double-checked the contacts app, and these "irritating" contacts are not there.
    The most alarming thing is that the contacts show up in messages on both of my computers now. Where are these contacts stored???
    HELP! & thanks!

    Hi,
    In Messages > File Menu do you you have the Recents item ?  (it is not there in Yosemite which I am booted into at the moment)
    If so do these same "Ghost" contacts show up there ?
    If this is the case use the Finder > Go Menu > Go to Folder and type in ~/Library/Preferences into the dialogue box.
    In the Preferences folder find com.apple.ichat.plist and drag it to the Chat (It holds the Recents List amongst others).
    Restart the app.
    You may have to re-make some settings in the app. (the Font and Speech Bubble colours for incoming and outgoing messages if you changed them, the Buddy List sort order and things like that).
    7:26 pm      Sunday; October 19, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • TS2755 After competing the latest software update to my iphone4 messages app no longer opens any pics.  Is there a solution to this problem?

    Is there any solution to the problem with the messages app on my iphone4 no longer opening pics after completing the latest iphone software update?

    Go to iTunes menu, EDIT/PREFERENCES/DEVICES tab, do you see any Backup files with Date and Time?  These are the backup file you have everytime you sync your device to your iTunes.
    Now close the dialogue box, connect your device to your computer.  In iTunes left Pane, your iPhone will appear under "Devices".  Right mouse click yout iPhone and select Restore from backup, select the backup from Date and Time you can remember that has all the contacts and notes and proceed from there.

  • Messages app: Orientation problems

    I have a new iPhone 6+ 128Gb and have been using it for a week.
    I never restore from backup with a new phone so I upgraded iOS, reseted it to factory defaults and started from scratch. After installing all my apps again and setting the phone up I have noticed that the Messages app has an orientation problem. It just happens when using the NEW MESSAGE button:
    1. Hold your iPhone in portrait orientation and open the Messages app. Be sure to check that the orientation lock is not enabled on control center.
    2. Tap the NEW MESSAGE button
    3. When the new message screen shows rotate the iPhone to landscape mode.
    The iPhone does not rotate the screen. The screen continues locked on portrait.
    This DOES NOT happen when I am answering to an already started Messages conversation. In this case the iPhone behaves as expected and the screen rotates normally.
    This DOES NOT happen when using other apps.
    This DOES NOT happen on other iOS 8 devices I have (iPhone 5, iPad 2).
    The problem has been confirmed by other users on the macrumors forum. The thread can be found here:
    http://forums.macrumors.com/showthread.php?p=20741302
    I have already reported the bug to Apple. I encourage everybody that is having this issue to report it to Apple using these forms:
    https://bugreport.apple.com/
    and
    http://www.apple.com/feedback/iphone.html

    HI,
    As far as we can tell this issue is related to problems at the server end.
    It does not seem to be all server though with the Mac version of Messages running behind iOS devices.
    If someone is in a conversation using an iPhone and then gets home and turns On a Mac then the sync process start in Messages (if opened)
    This plays out like a speeded up chat.
    If the contact is still sending messages then these get sent in real time and appear on the Mac as they occur and the Messages being synced do not move above the "new" message.  (they get all mixed app)
    There seems to be no way to get the iMessage server to "Instantly" sync the older iMessages.
    After that is seems that random Messages will miss getting to one device if you have say an iPhone and iPad (or  iPod Touch) but can then turn up days later.  There seems to be no identifiable cause for this.
    So far I have seen one thread that reports that Messages over 100 characters have been known to lose the last word or two from the iMessage when it is delivered.
    9:41 PM      Thursday; November 22, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

Maybe you are looking for