Message being used by another user

I am running office 2008, word version is 12.3.6, and Mtn Lion 10.8.3. I am trying to edit word template documents on the network. I used to open Word, go to File, select Open... and go to the template. The template would open and I would make the necessary changes. After updating to Mtn Lion, I now get the message: (name of document.dotx" is being used by "another user". Do you want to make a copy?
I know the documents are not opened as they are letters that I exclusively use and I just need to edit them. In checking around, one solution, although haven't read if it works, is to reinstall office 2008. This seems pretty drastic to me. Only thing that seems to help is to actually restart the machine and then it works, but only for one document.
Any suggestions?
Thank you so much and any help with this frustrating issue would be great!
Cheryl

What is the exact wording of the error that is displaying? That is extremely important when asking others for assistance.

Similar Messages

Iphoto on my macbook pro has stopped working. It comes up with a message saying that the library is either being used by another user or it is unreadable. Any ideas why I should be receiving this message?

MacBook Pro 2009
Model Identifier: MacBookPro5,1
Processor 2.4 GHz Intel Core 2 Duo
Memory 4 GB 1067 MHz DDR3
Software OS X 10.8.5 (12F45)
Iphoto '11
Iphoto on my macbook pro has stopped working. It comes up with a message saying that the library is either being used by another user or it is unreadable. Any ideas why I should be receiving this message?
"Your photo library is either in use by another application or has become unreadable"
Offered solution doesn't work:
Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command keys pressed. You can also try restoring your photo library from a backup.
I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
I can't download photographs from my iphone or my digital camera.
Any ideas on how I can solve this problem?
There is a possibility that when I went to update applications that I started to install Mavericks which I then interrupted and cancelled. I am not definite that this caused this problem but it was at about the same time as when this problem started.
Many thanks,
Ed

I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
You can't "copy" your photos to the "library manager", there is just no way to any such thing.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

Error message when opening a document "this document is being used by another user

error message when opening a document "this document is being used by another user, do you want to make a copy?
I select yes, then new message - word can not open this document.the document might be in use or it may not be an invalid document.
Any suggestions?

Hello MrNeuf,
I would recommend releasing and renewing the IP lease on the affected computer. The following article provides further information and details the process of doing so.
Mac OS: How to release and renew a DHCP lease
http://support.apple.com/kb/TS1920
Cheers,
Allen

I am unable to open documents ending with .doc (rather than docx, which I can open). The error message states "[name of document]" is being used by "another user." Do you want to make a copy? Help!!!

How can I open a Word document, when I receive this error message "[name of document]" is being used by "another user." Do you want to make a copy?
(This only occurs on the documents I have saved as .doc; the ones saved as "docx" open for me. Help!

Did you recently reinstall the OS then copy all your files back over? Do a Get info on one of the documents and see if your current UserName is listed and has Read & Write permissions. If not select the Documents folder and check that for Read & Write permissions for your UserName. If it doesn't have R & W permissions Add it so it does.

Documents will not open because it is being "used by another user"

No documents will open. All I get is it is being used by another user. Help!

A bit of a confusion on my part;
Now we have created these REPORTS using Basic Crystal Report 10.5, which comes bundled with Visual Studio 2008 and .Net Framework 3.0. Now on our machines, we have never experienced any issues.
Going by the above, you should have references to CR assemblies of version 10.5.3700 only. No other references.
Now, looking at this paragraph:
BUT on the DEV server (web server) which has .net Framework 3.0 and in its GAC its has CRYSTAL DLLs version 11.5 (required to create an Object of ReportClass and its related functions) ; sometimes we get the following error while exporting crystal report to pdf:
I wonder what runtime was deployed to the server. E.g.; if you are using CR 10.5, your assemblies will be 10.5.3700 and you should be deploying the following runtime (depending on 32 bit / 64 bit, etc.):
CRRedist2008_ia64.msi
https://smpdl.sap-ag.de/~sapidp/012002523100006255262008E/CRRedist2008_ia64.zip
CRRedist2008_x64.msi
https://smpdl.sap-ag.de/~sapidp/012002523100006255272008E/CRRedist2008_x64.zip
CRRedist2008_x86.msi
https://smpdl.sap-ag.de/~sapidp/012002523100009351342008E/CRBasicVS2008_redist_x86.zip
One way to check on what is actually loading is to use the [Modules|https://smpdl.sap-ag.de/~sapidp/012002523100006252802008E/modules.zip] utility.
- Ludek

Peek in on Azure Virtual Image being used by another user

Does the Azure console give the ability to view a running image that is being utilized by another user. I am investigating whether I could potentially use the Azure environment for remote training. One of my requirements would be to be able to see what
the students are doing in case I need to assist them. Does Azure have this capability? If not, is there some other way to accomplish this?

Hi esmyth,
As far as I know, this feature is not currently support, please submit this issue at azure feedback forum:
http://feedback.azure.com/forums/34192--general-feedback, the feedback you share in this forum will be monitored and reviewed by the Microsoft engineering teams responsible for building
Azure, at this moment, we can see the desktop via some chat software.
Best Regards,
Jambor
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Error message: File can't be opened right now because it's being used by another task, such as moving or copying an item or emptying the Trash. Try again when the current task is complete.

I recently transferred some data from my external hard drive to my desktop, but there was an error transferring some of the files and it couldn't respond, and eventually i simply removed the external hard drive. However, the folder/files are still on my desktop, and when i try to move them or delete them, this error message appears:
“-folder/file name-” can’t be opened right now because it’s being used by another task, such as moving or copying an item or emptying the Trash. Try again when the current task is complete.
Since I removed the external hard drive before the files were finished transferring, there is no way for the current task to be completed. How can I resolve this and delete the folders/files from my desktop?

I just managed to resolve this by going to the apple sign in the top left, choosing force quit (or you could do option+command+esc), then i chose finder, and i clicked relaunch. After relaunching finder, the error message doesn't appear anymore, and I could move these files/folders, and delete them just fine.
Hope this will help other people who encounter similar problems in the future!

Ipod being Used by another application message

Dear All,
I sometimes get a message that my ipod will not disconnect because it is being used by another application but I can't figure out which aplication is using it. How do I figure this out? Thanks for the help.

Dear All,
I sometimes get a message that my ipod will not
disconnect because it is being used by another
application but I can't figure out which aplication
is using it. How do I figure this out? Thanks for
the help.
I'm having the same problem. Did you ever figure this out?

ITunes message 'the phone " " is in use by another user on this computer'

I am receiving the following message when I try to sync my iPhone with iTunes:
'the phone "phone name " is in use by another user on this computer'
I believe that this happened as a result of the following:
I forced a restore of this phone. When the phone was restarting itself I closed and reopened iTunes on my iMac. When I reopened iTunes I rec'd a message that the iTunes Library file was locked. Per discussion advice I solved this locked file problem by overwriting with a slightly older iTunes Library file from Time Machine. This solved the locked file problem, but now I can't sync my phone to my iMac any attempt to do so results in the message noted above .
The phone will sync (restore) with iTunes on another computer.
I have tried the following to correct the problem, but no success at syncing my iPhone to my iMac:
1. Forced another restore of the phone to factory settings (on another computer, Mac Air)
2. Restarted iTunes
3. Restarted the iMac.
3. Opened iTunes with a newly created Library
Any suggestions as to how I might convince my computer that my iPhone is not in use by another user much appreciated.

1. You are thread-jacking. Kangdequan has an open question and adding unrelated questions to that, will not help him at all. Kangdequan, please see below.
2. There have been countless articles in the last few years explaining why some countries have iTunes music stores and others not. The main reason is something called copyright.
3. There is an Apple app store in the Philippines.
4. There are many other sources of music.
Kandequan. It may be that something has become corrupted, but I also see a problem in that the iPhone is only supposed to sync with one computer. Trying to sync with a second one will not work.
There are a number of things you may need to do now, but first decide which computer is to be the one that you sync with: the master, if you will.
Whichever one you decide on, you need to make sure that all files point to that and there is a process written up by a user "wjosten".
You may also need to follow the Apple suggestions for making iTunes recognise your device.

I cannot find my current iPhoto Library. I cannot remember the exact message but part of it said that the library might be being used by another application. (Could that be Elements 12)

I cannot find my current iPhoto Library. I cannot remember the exact message but part of it said that the library might be being used by another application. (Could that be Elements 12)

Rebuild the iPhoto Library > Rebuilding the iPhoto library

Camera being viewed by another user message

I'm getting this message when I try to go to live streaming. Sorry, Camera live video cannot be viewed at the moment.
The camera is being viewed by another user
Anyone get this?

yes, i get that too! at first i panicked but I think the system doesn't reset itself when you exit the camera and when you go back in it thinks your someone else - thats just my theory, or wishful thinking??

HT1351 Whether or not I sync items on iTunes to my ipod, I cannot eject the ipod because a message keeps coming up and saying that my ipod cannot be ejected because it contains files that are being used by another application. How do I fix this?

I just got an ipod classic 7th generation a couple days ago and I'm having a heck of a time with it. My latest problem is that with media on iTunes, I cannot eject the ipod because it says that it cannot be ejected because it contains files that are being used by another application. What application is this, and what do I do about it?

Hi newipoduser,
Here are some possible solutions:
Do you use musicmatch jukebox on your computer? If you do, you have to go into task manager on windows and end process mim.exe. It interferes with disconnecting ext devices
Empty your "trash/recycle bin."
If that doesn't work, try quitting all your programs, especially music-type programs, basically things that look for mp3's etc.
if that doesn't work, "log off" then "log on" and that should refresh/purge your OS system.
Finally, you can restart your computer.
Hope one of these helps!
Cheers,
GB

I cant figure out what is wrong i keep getting this an OIEception that says "{"The process cannot access the file because it is being used by another process."}

I am trying to move a file from a folder to another folder.
here is my code:
//storage of the all files
string[] folderContentNames = Directory.GetFiles(@"C:\Users\Jonah\Desktop\Test Pictures");
private void historyPictureBox_Click(object sender, EventArgs e)
destinationFile = @"C:\Users\Jonah\Desktop\Test Test";
File.Move(folderContentNames[1], destinationFile);
updateListBoxFileName();
updateImageBox();
each time I hit the bolded underlined part I get that error message.
if you need anything else just ask.
Thanks in advance,
Thor Orb

Hi Thor,
If you want to move a file from a folder to another folder, I think you could get the sourcePath and TargetPath. The code below shows a simple demo:
string[] folders = Directory.GetFiles(@"D:\Test\VSC#\01\WindowsFormsApp\WindowsFormsApp\Test");
string desFile =Path.Combine( @"D:\Test\VSC#\01\WindowsFormsApp\WindowsFormsApp\Test - Copy\"+Path.GetFileName(folders[1]));
File.Move(folders[1], desFile);
In addition, the link below might be useful to you:
# How to: Copy, Delete, and Move Files and Folders (C# Programming Guide)
>> The process cannot access the file because it is being used by another process
The message seemed that the file was opened in other process. Did you operate the file with other code?
I think you could check if the files and the folders were opened, and review your codes if they were used in other places.
If you have any further questions, please feel free to post in this forum.
Best Regards,
Edward
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place. <br/> Click <a
href="http://support.microsoft.com/common/survey.aspx?showpage=1&scid=sw%3Ben%3B3559&theme=tech"> HERE</a> to participate the survey.
Ya, Thanks I figured about the path and destation. yes I am using the file in another area, the file is an image jpg and I am displaying it in a picture box. Now I have been doing a little research I see a command called Dispose() and this is suppose to
release the handle on the image, but I can seem to figure out have to use it correctly.
using System;
using System.Collections.Generic;
using System.ComponentModel;
using System.Data;
using System.Drawing;
using System.Linq;
using System.Text;
using System.Collections;
using System.Threading.Tasks;
using System.Windows.Forms;
using System.IO;
namespace Scanned_Picture_Ogranizer
public partial class Form1 : Form
//storage of the all files
string[] folderContentNames = Directory.GetFiles(@"C:\Users\Jonah\Desktop\Scan Project Testing\Test Pictures", "*.jpg");
//List<string> folderContentList = folderContentNames.ToList();
private List<string> folderContentList = new List<string>();
Bitmap currentImage;
Bitmap placeHolder;
public Form1()
InitializeComponent();
convertingArrayToList();
startUpData();
string sourceFile = @"C:\Users\Jonah\OneDrive\My Programming Projects\Scanned Picture Organizer Project\Test Pictures";
string destinationFile = "";
private void moveButton_Click(object sender, EventArgs e)
private void startUpData()
//placeHolder = new Bitmap(folderContentList[0]);
//currentImage = (Bitmap)placeHolder.Clone();
// Image loadImage = new Bitmap(pictureClones[0]);
// currentFilePictureBox.Image = loadImage;
int numberOfFilesLeft = folderContentNames.Length;
foreach (string name in folderContentNames)
fileNamesListBox.Items.Add(name);
fileNameTextBox.Text = folderContentNames[0];
numberOfFilesLeftTextBox.Text = numberOfFilesLeft.ToString();
///loadImage.Dispose();
//FileStream currentImage = new FileStream(folderContentList[0], FileMode.Open, FileAccess.Read, FileShare.ReadWrite);
private void convertingArrayToList()
foreach (string listName in folderContentNames)
folderContentList.Add(listName);
private void selectingImageFromListBox()
private void updateImageBox()
Bitmap currentImage = new Bitmap(folderContentList[0]);
currentFilePictureBox.Image = currentImage;
currentImage.Dispose();
private void updateListBoxFileName()
fileNamesListBox.Items.RemoveAt(0);
fileNameTextBox.Text = folderContentList[0];
// numberOfFilesLeftTextBox.Text = numberOfFilesLeft.ToString();
private void historyPictureBox_Click(object sender, EventArgs e)
destinationFile = @"C:\Users\Jonah\Desktop\Scan Project Testing\Test Test\";
File.Move(folderContentList[0], destinationFile + System.IO.Path.GetFileName(folderContentList[0]));
folderContentList.RemoveAt(0);
updateImageBox();
updateListBoxFileName();
when I first start the program the first picture displays, but when I trigger historyPictureBox_Click(), it does that error again. Another things is that I already looked at that link and it didn't help.
I just super confused, I would like your help on this.
Thanks,
Thor Orb

Webcam being used by another program/Other Person ...

Okay, here's the problem. I just bought a new windows 7 PC and it came preinstaled with Skype. I tested the webcam and everything seemed fine. Then we got a video call from someone that uses an ipod and the video wouldn't work. I looked and it said that my webcam could not be used because another program must be using it. Only thing is, NO OTHER PROGRAMS ARE RUNNING. Not even Explorer or Firefox.
So I decided to do some testing. First I tried downloading it on my Android phone to make sure it wasn't related to an iphone/ipod problem, still doesn't work. Then I double checked to make sure my drivers and software were all updated. Everything is up to date. Then I disabled auto-sign-in on startup in case skype was loading before my webcam driver was, still nothing.Then I tried running in compatability mode for windows xp, Skype freezes and wont even start. Now I'm officially out of ideas
So to sum it up. When I start skype, and go to video, my webcam will work, but as soon as someone tries calling, they can't see any video. I'll list all my stats below. This is very frustrating because this is the same webcam that I was using on an older computer that recently gave me problems, so I bought an entirely new computer and it works great, but now skype won't work. Why can't this stuff ever be simple?
Windows 7 64bit.
AMD DUAL CORE 1.3ghz processor
4 GB of RAM
Skype 5.9
Webcam Logitech c110
Webcam is designed to work with windows 7
Webcam software and drivers are all up-to-date
Webcam worked with Skype on windows XP just a week ago
Webcam works with other programs NONE OF WHICH are ever running in the background. Double, no Tripled checked. No messenger, Oovoo, Explorer, Firefox, Yahoo, or anything.
Does anyone have ANY ideas? This is really important to me. We recently moved out of state and this is the only way we can see my family. Thank you in advance for any help.

I am also having the same subject problem. When I go to Tools->Options->Video settings the video stream is OK. So what interfering software is running during a video call that is not running when I check the video settings? I have included some thoughts and observations below.
My webcam device name in Windows is: USB Video Device. The OS is Windows XP Pro SP3. SKYPE version is 5.9.0.115. Webcam is Logitech C210 and I am using the Microsoft USB video device driver, not the Logitech drivers. I have uninstalled the other Logitech software a long time ago.
When I open My Computer in Windows and click on “USB Video Device” the USB Video Device window opens with webcam preview video displayed as long as no other programs are using the webcam. If SKYPE is running and producing video (Tools->Options->Video settings), instead of good video displayed on the USB Video Device window I get the Windows video error message shown below.
Windows video error message:
window title: Video Preview Failure.
“Creation of the video preview failed.
Please check the device connection and make sure that the device is not being used by another application or user.”
Similarly, If I start SKYPE (Tools->Options->Video settings)with no other programs running that use the webcam I get good video. However, if I start the Windows USB Video Device preview video before I start the SKYPE video, I get the SKYPE video error message shown below that indicates that SKYPE can’t start the video.
SKYPE video error message:
Black window with white exclamation point in red circle.
“Can’t start video. Try closing other programs that might be using your webcam.”
While this little experiment is completely expected, I have been getting the SKYPE video error message when I try to make video calls. Just before the call, Tools->Options->Video settings results in a good, solid video stream. During the call I can see and hear my contact but my contact can only hear me. The SKYPE video error message appears. The webcam icon shows a red diagonal line through it. My contact can very briefly see me when I click on the webcam icon temporarily removing the red diagonal line. But then SKYPE returns to the error state.
As far as I could tell no other applications were running that could conflict with SKYPE and result in this error condition! Does anyone have any additional suggestions for identifying the interfering software or application? Or is there some other reason this particular SKYPE video error message occurs?
Thanks in advance for any suggestions.
P.S.: It’s too bad the SKYPE program can’t provide some diagnostic clue to help the user identify the offending application software.

Help - "Acrobat is being used by another application and cannot open PDF files until the other application is closed."

Hello,
I searched this site and google for this error terminology and come up dry. I support a user who has been for years using Acrobat 5 (yes, I know...) to read files in a client DB program, as well as other PDF files on their PC. In the last week or so, they have started gatting this error "Acrobat is being used by another application and cannot open PDF files until the other application is closed." any time they attempt to open a PDF file attached to an email (via Outlook).
It is my understanding that they cannot upgrade to a newer version of Acrobat because of limitations of their client software, but had not previously had any issues viewing PDF notes from the DB, and PDF attachments in their email.
I have tried uninstalling and re-installing, as well as tried using Adobe Reader 7 & 9 in conjunction with Acrobat to try to get around this issue, but have not been successful.
Any ideas?
Thanks,
Jesse

I don't have an answer to your technical problem. The product I assume is Acrobat that you are talking about (based on the post title), Adobe is the company name. This is a good place to ask questions on Acrobat if folks can figure out what you are talking about. They will ask for the product version number (like AA9.3.3), operating system, and other applications if appropriate. Also, just what you are doing that generates the message.
As for Adobe, you are not likely to get an answer from them here in the user forum. You will be lucky if you can get an answer if you can contact them and not be on hold for more than an hour (sorry, this is why a lot of folks end up in the forum).
So, to help others try to answer your question, what are the products and versions involved? What OS? What are you doing when the message comes up.

Message being used by another user

Similar Messages

Maybe you are looking for