MESSAGE BOX FULL ERROR

I have a BT Verve 450 phone which keeps giving out an error message " Message Box Full". Does anyone know how to get rid of this as there are no messages stored on phone?

Hi Christine,
If you have checked the message box and have no messages but still get the message 'message box full' tyry unplugging the phopne from the BT line and the power source for 10-15 minutes to complete a 'hard reset'.
this may resolve the issue, if the phone is 'glitching' and still thinks the phones memory is full.
Also it mightb e worth checking 1571 just to make sure your messages aren't being stored on BT Answer (as on BT phones the message you get is very similar from the BT Answer messages).
If that doesn't solve the problem there might be an issue with the phones memeroy and therefore needs to bve replaced.
p.s completing a 'hard reset' may remove all your stored numbers, so make sure you have everything you need to put them back in (an absolute nighmare if you have 200 stored numbers and have to re enter them all again!)
Hope that helps.

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