Message "could not sign in" when in App Store
Why is it that I get the message "could not sign in" whenever I try to download? When I put in the wrong password, it knew it was the wrong password. When I put in the correct password, I get the above message. Thoughts?
Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.
Similar Messages
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When trying to use the App Store, I get a message "could not sign in, an unknown error has occurred, any suggestions what is wrong? I reset our Internet and turned off the iPad.
Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again. -
What do you do when trying to download an app from App Store and get message: "could not sign in, an unknown error has occurred."
Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again. -
HT2731 What do you do when you get the message could not sign in an unknown error has occurred
What do you do when you get the message could not sign in an unknown error has occurred when it ask for your password while trying to download apps?
In settings I signed out of my iTunes account, then signed back in.
It’s now working for me… Hope this helps. -
This is a question for a mini iPad...
I am trying to download an app and keep getting this error message: "Could not sign in. An unknown error has occurred. I have tried shutting down and restarting. I've tried changing the password. I get the error message with free and not free apps. Any suggestions on how to fix?Reports are that this is a problem with the iTunes Store that they're working on. Some people have had success after signing out of their account and back in. If that doesn't work for you, wait a few hours or perhaps until tomorrow and by then they may have the problem sorted out.
Regards. -
Could not sign in when trying to down load app on i phone
I am trying to down load an app on my Iphone. I get the message "Could not sign in". I have changed my password three times so I don't think this is the problem. Help! What else can I do?
Check that the email address is correct for your login. You'd be surprised how many times I've seen people see the prompt and just go with a password and not realize that the email address was wrong.
Aside from that, you can try resetting your password via the iForgot app.
If you forgot your password, you can easily recover or reset it using iForgot. For security reasons, Apple cannot reset your password for you. To protect yourself against unauthorized purchases to your credit card, do not give out your password to anyone.
NOTE: If you attempt to sign in to the Apple Online Store numerous times with the wrong password, you will see the following error message: “This Apple ID has been disabled for security reasons." To reset your account, use iForgot. -
"Could Not Sign In" when Trying to Restore Icloud on a brand NEW Iphone 5S
"Could Not Sign In" when Trying to Restore Icloud on a brand NEW Iphone 5S
It says "there was a problem connecting to the server?"
Wi-Fi in range, ID and Password Correct.... What is going on?Check that the email address is correct for your login. You'd be surprised how many times I've seen people see the prompt and just go with a password and not realize that the email address was wrong.
Aside from that, you can try resetting your password via the iForgot app.
If you forgot your password, you can easily recover or reset it using iForgot. For security reasons, Apple cannot reset your password for you. To protect yourself against unauthorized purchases to your credit card, do not give out your password to anyone.
NOTE: If you attempt to sign in to the Apple Online Store numerous times with the wrong password, you will see the following error message: “This Apple ID has been disabled for security reasons." To reset your account, use iForgot. -
just purchased a new ipod touch when i tried to activate it and access itunes iget an error message "could not sign in there was a problem connecting to the server" anyone else have this problem? thx
figured it out needed to use my password for my wireless router so the ipod could access my wifi.
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I got my new iPhone 5 Last Friday. However I can not activate facetime on the new iPhone 5. All other function work well.
I used my apple ID and always get the below message " Could not sign in. Please check your network connection and try again".
My network work well. I can access internet, apple store with no issue via wi-fi or AT&T 4G. No password issue as I can use the same apple ID register other access and apple store.
I noticed that many users are complaining the facetime after upgrading to iOS6. Not sure if this is the reason?
Any one here can help on this?
ThanksFacetime is accessed through Contacts or Messages. The only place you will find anything else in is Settings, where you would activate it. There is no stand alone app for Facetime like on the iPod or iPad.
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IPhone 4gs 16GB "the network connection could not be made" when downloading apps
IPhone 4s 16GB brand new, "the network connection could not be made" when downloading apps. This problem occurs using Wifi, 3g, and even when pluggin into a computer. Please help
Anyone? It's still not approved/working =/.
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I deleted all Apps on iPad as they were associated with an out of date Apple ID (which I have forgotten the password) and I could not update them, but the "App Store" logo still shows that there are 2 to be updated and when I go there I cannot delete. Please assist. Thanks.
Why don't you explain what happens when you try to delete these two apps that are showing that they need updates. You can only delete them if they are actually installEd on the iPad. Are they on the device?
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I'm trying to use FaceTime on my new iPad but I keep getting this message could not sign in check your network connection.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
I'm getting an error message "could not sign in check your network and try again
I'm getting an error message "could not sign in check your network and try again" I've tried serval times, today and last night. I'm trying to upload to Go Daddy host. All my PW, Site URL and folder on server are correct /public_html. (I've used them to upload to FileZilla), with no problem except two pages are missing!
I've been using Muse since August with no problems, now it's causing me all sorts of problems!
Help!**** Moving to MUSE Support Portal for quick and accurate Help *****
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i am not able to sign into i message, it keeps giving me a message "could not sign in. Please check your network connection and try again" Please help!!
FaceTime, Game Center, Messages: Troubleshooting sign in issues
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After changing my phone number on iPhone, my iPad will not connect to my iMessage or FaceTime. Keeps giving me this message (Could not sign in. Please check your network and try again). Please help!!!
iPhone 4 and iPod touch (4th generation): Using FaceTime
http://support.apple.com/kb/HT4319
iPhone 4 and iPod touch (4th generation): Using FaceTime behind a firewall
http://support.apple.com/kb/HT4245
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