Message: 'FILE CANNOT STORE XMP METADATA'

I have encountered a problem that I cannot resolve by myself and cannot find any relevant information. I hope you can help: In some cases (this has only been happening with my last big job of about 1000 selected images which are divided in subfolders) in most folders when I try to apply a new keyword in an entire group of photographs I get the message ".. the metadata of some of the selected items cannot be changed. Do you want to continue and apply the changes to some of the selected items only?.." whilst when i select individual files (photographs) I get the message ".. the file xxxx.CR2 cannot store XMP metadata. No changes will occur..". This has been happening both before and after the batch rename processing. Also I noticed on my desktop that the RAW files that do not accept keywords are not initially accompanied by an XMP file. I guess that there is a problem with my 'settings' but I cannot located it or resolve it... Can you help please?

..a couple of hours later..
However, if I ReNAME the file which contains the photographs that 'refuse' to have new keywords added to them, IT APPEARS that everything is fixed. After a 'blink' on the screen which resembles with a refresh, I can add the keywords that I desire. Moving the contents of my initial subfolders in one NEW folder does not change the METADATA or the KEYWORD status and so far they are retained when my files are moved to the new folder.
B U T... if I rename the file again (through the Bridge window) and give it its previous name, the problem persists....
-Am I doing something wrong?...since I am not following a different procedure.. why did problem occur out of the blue?
-Will the problem occur again?
-will the Raw files retain the details (keywords/metadata) that I have added from now on?.. or is it possible that I will loose them again at some point?
-why does this happen?

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I want to add some metadatas like keywords and description to my video files (raw avi and mpg). It works for most of them in bridge but some will not accept any changes. I get the following error message: "xxx.avi cannot store XMP metadata. No changes will occur." Even so all the video files have been recorded during the same session (no visible differences between the files), some of them work, some do not work.
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Why am I getting the message -- cannot store XMP data -- for some of my jpegs? When I get this message, I can't add any keywords.

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Message was edited by: Carolyn Samit

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Please excuse me if this is a dumb/obvious question. I did try searching the forums for similar problems and didn't find anything that seemed to speak to my issue.
I'm having a problem where Bridge CS4 won't read/edit xmp metadata (specifically, keywords and descriptions in the IPTC panel) that I have entered using CS6. it will read some files, not others. The files are all .mp4s. Of these files, I can read/edit IPTC panel metadata for some of them in Bridge CS4; I can add metadata for all of them in CS6. I see no particular pattern in these files to explain what is and isn't read/editable in CS4.
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I'm using macs. I've tried this on multiple systems - for instance, on a mac pro 3 which for some reason has both CS4 and CS6 installed, i can add and edit keywords using CS6, but not when using CS4. Again, in CS4, some .mp4 files read/edit, others do not.
Bridge CS4 blames the files and tells me that the selected file cannot store xmp metadata, and that the properties cannot be modified. To be specific, in the metadata panel it says "this property cannot be modified"; in the keyword panel, it says, "This file (zzz.mp4) cannot store xmp metadata. No changes will occur." This seems odd, because I'm able to add xmp metadata for the same files in CS6 on the same computer, and other computers. I know this problem would disappear if all our computers were using CS6 (or CC), but unfortunately that's not a possibility at the moment. Some of them only have CS4.
Computer details (not an exhaustive list, but two instances): mac pro 3.1 running snow leopard, 16GB memory; macbook pro 4.1 running snow leopard, 4GB memory; adobe bridge cs6 (5.0.0.399) and cs4 (3.0.0.464).
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Permissions - the files are set to read/write for everyone. Given that I can add/edit metadata in CS6, it doesn't seem to be a permission issue.
Purging the cache - other users seem to have had problems adding metadata in Bridge CS4 where purging the cache for affected files solved the problem. Didn't work in this instance.
Upgrading all affected computers to CS6/CC is beyond my control. I need to figure out why CS4 won't let me read/add/edit xmp metadata, if only for the sake of understanding the broader implications for interoperability.
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adobe bridge cs6 (5.0.0.399) and cs4 (3.0.0.464).
Without having experience with mp4 files and metadata my observation is that you certainly have not updated Bridge CS6 ( should be 5.0.2.4) and I believe also not the latest version of CS4, can't imaging this also stayed at .0.0 so first try to update both.
And if CS4 can read the data of some files it should be capable of reading them all. Be sure to have the files completely cached first, can take a while.
Other things to try in CS4 is refresh preferences (hold down option key while restarting Bridge and choose reset prefs).
And also check for hidden cache files using menu view/show hidden files. Sometimes those cache files can be troublesome between versions.
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Message: 'FILE CANNOT STORE XMP METADATA'

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