Message from Apple Web Centre
On 30 May 10.00pm (AET) when I open the Safari, suddenly it came up a message from Apple Web Centre and ask me to delete some files because they got inflection or virus. I didn't do it. Is someone got the same request?
Do not do anything with that - it is NOT from Apple. It is a scam and a trojan. Get rid of the window. Do not download anything. If it downloads itself, check your computer and delete it. And read these:
http://support.apple.com/kb/HT4650
http://www.reedcorner.net/guides/macvirus/
Very good that you come here first!
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Yes, it was a full twelve hours later that I saw this, since 3AM is a perfect time to hijack anyone, and I did do what it said about changing my password. But I want to know how someone changed my password at 3AM and had total access to my whole computer. My security is the highest Apple has.
Mostly, that was the LAST email I've gotten. I can't bring email online. I can't do anything.
I am mostly computer ignorant, which is why my daughter made me get an Apple in the first place. I love Apple. Any ideas at all the damage done? This seems like a big hole in Apple email. I am absolutely sure no one knew the password because I used a sequence I have never told anyone. Even my ex-husband of 35 years would have no clue.
Did someone have to know that password? Is there another way? Well, I guess so.
Help. Those emails are critical.Well if someone got access to your AppleID, they didn't get access to your computer, however, there is some information such as you iCloud information that they may have gotten access to. If you changed your pasword back to something else, then they won't have access to it anymore either. I'm not sure what is going on though because I have been getting a lot of those emails on my work AppleID that I have to have for work because I need to keep their phone seperate from all of my personal equipment. It's just strange though that in the past few days I've been getting like 5 or 6 of those emails stating that an attempt was made to change my pasword a day.
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I recently rented a movie using Apple TV and it said it was going to take 7-14 hours to download so I let it run. I also received a message from apple telling me that there was a request for this movie and they took the funds. But when I tried to find it on my purchases it was not there and when I went back to that movie it was asking me to purchase it again is this common and how do I get it back.
Not sure what happend there. But ATV only streams, no HD so if you leave it too long, the whole download gets lost.
Check with iTS.
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http://www.apple.com/emea/support/itunes/contact.html -
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It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933 -
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Apple doesn't send access keys for apps. Which app was this?
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On iPhone:
Settings > Messages > iMessage > Dissabled
Settings > Messages > Send & Receive > touch the "(i)" < touch "Remove This Email"
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Click "Messages menu > Preferences
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How do I stop all the messages from Apple Support Community
How do I stop all the messages from Apple Support Community
Go up to: Your Stuff > select Preferences > select Email Notification Preferences > change the bubbles to No's and hit the Save button.
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Check out the troubleshooting steps to try and resolve your issue with purchasing a book through iPhoto.
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http://support.apple.com/kb/TS2516
Thanks for using Apple Support Communities.
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Hi Everyone!
For two weeks now everytime I connect to iCloud from any of my iOS devices, I get an automated message from Apple saying that I connected to iCloud using that specific device. The problem is that the message comes in French! Who can help me have Apple use English to communicate with me again????
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Thanks a lot!
The message is as follows:
Cher(ère) User,
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Si vous n’avez pas récemment configuré un iPhone avec votre identifiant Apple, il serait plus sûr de changer le mot de passe de votre identifiant Apple.Same here. Except I am English and am in Spain and everything comes in Spanish. Just because I am in a country for a while does not mean I speak that language well enough to read all the details...
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http://support.apple.com/kb/TS3716
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Hello,
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dofromon -
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