Message got delivered to only one recepient, others in CC got nothing
Good day!
I have a problem with non delivered message to internal recepients except the only one from CC field.
Mailcleaner system sends that email to Exchange system to all recepients successfully:
2013-12-13
15:31:17 1VrSpo-000EiB-2t => [email protected] C="250
OK id=1VrSpo-000EiL-QG"
2013-12-13
15:31:17 1VrSpo-000EiB-2t Completed
2013-12-13
15:31:17 1VrSpo-000EiC-2w => [email protected] C="250 OK
id=1VrSpo-000EiO-QS"
2013-12-13
15:31:17 1VrSpo-000EiC-2w Completed
But in Exchange logs only one user receves that message, the others don’t. There was no other records in logs relating [email protected] and that MessageID
Timestamp : 2013.12.13. 15:31:22
ClientIp : 80.232.244.14
ServerHostname : SBS
SourceContext :
08D0C4AD14A55B49;2013-12-13T13:31:22.379Z;0
ConnectorId : SBS\Windows SBS Internet Receive
SBS
Source : SMTP
EventId : RECEIVE
InternalMessageId : 143089
MessageId :
<[email protected]m>
Recipients : {[email protected]}
RecipientStatus : {}
TotalBytes : 8610
RecipientCount : 1
How could I track that issue to find where dissappears the rest of copies?
Hi,
According to your description, you used a 3rd party mail software to send emails to Exchange recipients. All recipients received the email successfully. Exchange log showed only one user in To box received the email while recipients in CC box missed. If
I misunderstood, please point it out.
Then I need you test the issue with a normal mail account. For example:
Use Hotmail account to send an email to the same recipients, one in To box and the others in CC box. See if all recipients received the email and check in the log about the recipients.
Regards,
Rebecca Tu
TechNet Community Support
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I hope this helps! -
One computer at COMPANY-A is attempting to communicate with two
computers located at COMPANY-B, via an IPsec tunnel between the
two companies.
All communications are via TCP protocol.
All devices present public IP addresses to one another, although they
may have RFC 1918 addresses on other interfaces, and NAT may be in use
on the COMPANY-B side. (NAT is not being used on the COMPANY-A side.)
The players:(Note: first three octets have been changed for security reasons)
COMPANY-A computer 1.2.3.161
COMPANY-A router 1.2.3.8 (also IPsec peer)
COMPANY-A has 1.2.3.0/24 with no subnetting.
COMPANY-B router 4.5.6.228 (also IPsec peer)
COMPANY-B computer #1 4.5.7.94 (this one has no issues)
COMPANY-B computer #2 4.5.7.29 (this one fails)
COMPANY-B has 4.5.6.0/23 subnetted in various ways.
COMPANY-B also has 9.10.11.0/24, but it is not involved in the issue.
What works:
The COMPANY-A computer 1.2.3.161 can communicate via the single IPsec
tunnel to COMPANY-B computer #1 4.5.7.94 without problems.
The "show crypto session detail" command shows Inbound/Outbound packets
flowing in the dec'ed and enc'ed positions.
What doesn't:
When the COMPANY-A computer 1.2.3.161 attempts to communicate
via the single IPsec tunnel with the COMPANY-B computer #2 4.5.7.29,
the COMPANY-A router eventually reports five of these messages:
Oct 9 15:24:54.327: IPSEC(epa_des_crypt): decrypted packet failed SA identity check
Oct 9 15:24:57.327: IPSEC(epa_des_crypt): decrypted packet failed SA identity check
Oct 9 15:25:03.327: IPSEC(epa_des_crypt): decrypted packet failed SA identity check
Oct 9 15:25:15.328: IPSEC(epa_des_crypt): decrypted packet failed SA identity check
Oct 9 15:25:39.329: IPSEC(epa_des_crypt): decrypted packet failed SA identity check
Oct 9 15:26:27.328: IPSEC(epa_des_crypt): decrypted packet failed SA identity check
and the "show crypto session detail" shows inbound packets being dropped.
The COMPANY-A computer that opens the TCP connection never gets past the
SYN_SENT phase of the TCP connection whan trying to communicate with the
COMPANY-B computer #2, and the repeated error messages are the retries of
the SYN packet.
On the COMPANY-A side, this IPsec configuration has been set up on a 3745,
a 3725, and some 76xx routers were tried, all with similar behavior,
with packets from one far-end computer passing fine, and packets from
another far-end computer in the same netblock passing through the same
IPsec tunnel failing with the "failed SA identity" error.
The COMPANY-A computer directs all packets headed to COMPANY-B via the
COMPANY-A router at 1.2.3.8 with this set of route settings:
netstat -r -n
Kernel IP routing table
Destination Gateway Genmask Flags MSS Window irtt Iface
4.5.7.0 1.2.3.8 255.255.255.0 UG 0 0 0 eth3
1.2.3.8.0 0.0.0.0 255.255.255.0 U 0 0 0 eth3
10.1.0.0 0.0.0.0 255.255.240.0 U 0 0 0 eth0
169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 eth3
10.0.0.0 10.1.1.1 255.0.0.0 UG 0 0 0 eth0
0.0.0.0 1.2.3.1 0.0.0.0 UG 0 0 0 eth3
The first route line shown is selected for access to both COMPANY-B computers.
The COMPANY-A router (IPsec tunnel endpoint, 1.2.3.8) has this
configuration:
crypto isakmp policy 10
encr 3des
authentication pre-share
group 2
lifetime 28800
crypto isakmp key XXXXXXXXXXXXXXXXXXXXXXX address 4.5.6.228
crypto ipsec security-association lifetime seconds 86400
crypto ipsec transform-set COMPANY-B01 esp-3des esp-sha-hmac
crypto map COMPANY-BMAP1 10 ipsec-isakmp
description COMPANY-B VPN
set peer 4.5.6.228
set transform-set COMPANY-B01
set pfs group2
match address 190
interface FastEthernet0/0
ip address 1.2.3.8 255.255.255.0
no ip redirects
ip virtual-reassembly
duplex auto
speed auto
no cdp enable
crypto map COMPANY-BMAP1
ip forward-protocol nd
ip route 0.0.0.0 0.0.0.0 1.2.3.1
ip route 10.0.0.0 255.0.0.0 10.1.1.1
ip route 1.2.3.8.0 255.255.255.0 FastEthernet0/0
access-list 190 permit ip host 1.2.3.161 4.5.7.0 0.0.0.255
access-list 190 permit ip host 1.2.3.161 9.10.11.0 0.0.0.255
bridge 1 protocol ieee
One of the routers tried had this IOS/hardware configuration:
Cisco IOS Software, 3700 Software (C3725-ADVIPSERVICESK9-M), Version 12.4(25c),
RELEASE SOFTWARE (fc2)
isco 3725 (R7000) processor (revision 0.1) with 115712K/15360K bytes of memory.
Processor board ID XXXXXXXXXXXXXXX
R7000 CPU at 240MHz, Implementation 39, Rev 3.3, 256KB L2 Cache
2 FastEthernet interfaces
4 ATM interfaces
DRAM configuration is 64 bits wide with parity disabled.
55K bytes of NVRAM.
31296K bytes of ATA System CompactFlash (Read/Write)
250368K bytes of ATA Slot0 CompactFlash (Read/Write)
Configuration register is 0x2102
#show crypto sess
Crypto session current status
Interface: FastEthernet0/0
Session status: UP-ACTIVE
Peer: 4.5.6.228 port 500
IKE SA: local 1.2.3.8/500 remote 4.5.6.228/500 Active
IPSEC FLOW: permit ip host 1.2.3.161 4.5.7.0/255.255.255.0
Active SAs: 2, origin: crypto map
IPSEC FLOW: permit ip host 1.2.3.161 9.10.11.0/255.255.255.0
Active SAs: 0, origin: crypto map
#show crypto sess det
Crypto session current status
Code: C - IKE Configuration mode, D - Dead Peer Detection
K - Keepalives, N - NAT-traversal, X - IKE Extended Authentication
Interface: FastEthernet0/0
Session status: UP-ACTIVE
Peer: 4.5.6.228 port 500 fvrf: (none) ivrf: (none)
Phase1_id: 4.5.6.228
Desc: (none)
IKE SA: local 1.2.3.8/500 remote 4.5.6.228/500 Active
Capabilities:(none) connid:1 lifetime:06:26:27
IPSEC FLOW: permit ip host 1.2.3.161 4.5.7.0/255.255.255.0
Active SAs: 2, origin: crypto map
Inbound: #pkts dec'ed 651 drop 16 life (KB/Sec) 4496182/23178
Outbound: #pkts enc'ed 574 drop 2 life (KB/Sec) 4496279/23178
IPSEC FLOW: permit ip host 1.2.3.161 9.10.11.0/255.255.255.0
Active SAs: 0, origin: crypto map
Inbound: #pkts dec'ed 0 drop 0 life (KB/Sec) 0/0
Outbound: #pkts enc'ed 0 drop 0 life (KB/Sec) 0/0
The COMPANY-B device on their end of the IPsec VPN is a Juniper SSG1000
Version 6.1 (ScreenOS)
We only have a limited view into the Juniper device configuration.
What we were allowed to see was:
COMPANY-B-ROUTER(M)-> sh config | incl COMPANY-A
set address "Untrust" "oss-COMPANY-A-1.2.3.161" 1.2.3.161 255.255.255.255
set ike gateway "COMPANY-A-1-GW" address 1.2.3.8 Main outgoing-interface "ethernet2/1" preshare xxxxxxxxxxxxxxxxxxxxxx proposal "pre-g2-3des-sha"
set vpn "COMPANY-A-1-IKE" gateway "COMPANY-A-1-GW" no-replay tunnel idletime 0 proposal "g2-esp-3des-sha-28800"
set policy id 2539 from "Untrust" to "Trust" "oss-COMPANY-A-1.2.3.161" "9.10.11.0-24" "ANY" tunnel vpn "COMPANY-A-1-IKE" id 0x309a pair-policy 2500
set policy id 2500 from "Trust" to "Untrust" "9.10.11.0-24" "oss-COMPANY-A-1.2.3.161" "ANY" tunnel vpn "COMPANY-A-1-IKE" id 0x309a pair-policy 2539
set policy id 2541 from "Trust" to "Untrust" "4.5.7.0-24" "oss-COMPANY-A-1.2.3.161" "ANY" tunnel vpn "COMPANY-A-1-IKE" id 0x309b pair-policy 2540
set policy id 2540 from "Untrust" to "Trust" "oss-COMPANY-A-1.2.3.161" "4.5.7.0-24" "ANY" tunnel vpn "COMPANY-A-1-IKE" id 0x309b pair-policy 2541
COMPANY-B-ROUTER(M)->
I suspect that this curious issue is due to a configuration setting on the
Juniper device, but neither party has seen this error before. COMPANY-B
operates thousands of IPsec VPNs and they report that this is a new error
for them too. The behavior that allows traffic from one IP address to
work and traffic from another to end up getting this error is also unique.
As only the Cisco side emits any error message at all, this is the only
clue we have as to what is going on, even if this isn't actually an IOS
problem.
What we are looking for is a description of exactly what the Cisco
IOS error message:
IPSEC(epa_des_crypt): decrypted packet failed SA identity check
is complaining about, and if there are any known causes of the behavior
described that occur when running IPsec between Cisco IOS and a Juniper
SSG device. Google reports many other incidents of the same error
message (but not the "I like that IP address but hate this one" behavior),
and not just with a Juniper device on the COMPANY-B end, but for those cases,
not one was found where the solution was described.
It is hoped that with a better explanation of the error message
and any known issues with Juniper configuration settings causing
this error, we can have COMPANY-B make adjustments to their device.
Or, if there is a setting change needed on the COMPANY-A router,
that can also be implemented.
Thanks in advance for your time in reading this, and any ideas.Hello Harish,
It is believed that:
COMPANY-B computer #1 4.5.7.94 (this one has no issues)
COMPANY-B computer #2 4.5.7.29 (this one fails)
both have at least two network interfaces, one with a public IP address
(which we are supposedly conversing with) and one with a RFC 1918 type
address. COMPANY-B is reluctant to disclose details of their network or
servers setup, so this is not 100% certain.
Because of that uncertainty, it occurred to me that perhaps COMPANY-B
computer #2 might be incorrectly routing via the RFC 1918 interface.
In theory, such packets should have been blocked by the access-list on both
COMPANY-A router, and should not have even made it into the IPsec VPN
if the Juniper access settings work as it appears they should. So I turned up
debugging on COMPANY-A router so that I could see the encrypted and
decrypted packet hex dumps.
I then hand-disassembled the decoded ACK packet IP header received just
prior to the "decrypted packet failed SA check" error being emitted and
found the expected source and destination IP addresses (4.5.7.29 and 1.2.3.161),
in the unecapsulated packet. I also found the expected port numbers of the TCP
conversation that was trying to be established in the TCP header. So, it
looks like COMPANY-B computer #2 is emitting the packets out the right
interface.
The IP packet header of the encrypted packet showed the IP addresses of the
two routers at each terminus of the IPsec VPN, but since I don't know what triggers
the "SA check" error message or what it is complaining about, I don't know what
other clues to look for in the packet dumps.
As to your second question, "can you check whether both encapsulation and
decapsulation happening in 'show crypto ipsec sa'", the enc'ed/dec'ed
counters were both going up by the correct quantities. When communicating
with the uncooperative COMPANY-B computer #2, you would also see the
received Drop increment for each packet decrypted. When communicating
with the working COMPANY-B computer #1, the Drop counters would not
increment, and the enc'ed/dec'ed would both increment.
#show crypto sess det
Crypto session current status
Code: C - IKE Configuration mode, D - Dead Peer Detection
K - Keepalives, N - NAT-traversal, X - IKE Extended Authentication
Interface: FastEthernet0/0
Session status: UP-ACTIVE
Peer: 4.5.6.228 port 500 fvrf: (none) ivrf: (none)
Phase1_id: 4.5.6.228
Desc: (none)
IKE SA: local 1.2.3.8/500 remote 4.5.6.228/500 Active
Capabilities:(none) connid:1 lifetime:07:59:54
IPSEC FLOW: permit ip host 1.2.3.161 4.5.7.0/255.255.255.0
Active SAs: 2, origin: crypto map
Inbound: #pkts dec'ed 376 drop 5 life (KB/Sec) 4458308/28784
Outbound: #pkts enc'ed 401 drop 3 life (KB/Sec) 4458308/28784
Attempt a TCP communication to COMPANY-B computer #2...
show crypto sess det
Crypto session current status
Code: C - IKE Configuration mode, D - Dead Peer Detection
K - Keepalives, N - NAT-traversal, X - IKE Extended Authentication
Interface: FastEthernet0/0
Session status: UP-ACTIVE
Peer: 4.5.6.228 port 500 fvrf: (none) ivrf: (none)
Phase1_id: 4.5.6.228
Desc: (none)
IKE SA: local 1.2.3.8/500 remote 4.5.6.228/500 Active
Capabilities:(none) connid:1 lifetime:07:59:23
IPSEC FLOW: permit ip host 1.2.3.161 4.5.7.0/255.255.255.0
Active SAs: 2, origin: crypto map
Inbound: #pkts dec'ed 376 drop 6 life (KB/Sec) 4458307/28753
Outbound: #pkts enc'ed 402 drop 3 life (KB/Sec) 4458307/28753
Note Inbound "drop" changed from 5 to 6. (I didn't let it sit for all
the retries.)
#show crypto ipsec sa
interface: FastEthernet0/0
Crypto map tag: COMPANY-BMAP1, local addr 1.2.3.8
protected vrf: (none)
local ident (addr/mask/prot/port): (1.2.3.161/255.255.255.255/0/0)
remote ident (addr/mask/prot/port): (4.5.7.0/255.255.255.0/0/0)
current_peer 4.5.6.228 port 500
PERMIT, flags={origin_is_acl,}
#pkts encaps: 402, #pkts encrypt: 402, #pkts digest: 402
#pkts decaps: 376, #pkts decrypt: 376, #pkts verify: 376
#pkts compressed: 0, #pkts decompressed: 0
#pkts not compressed: 0, #pkts compr. failed: 0
#pkts not decompressed: 0, #pkts decompress failed: 0
#send errors 3, #recv errors 6
local crypto endpt.: 1.2.3.8, remote crypto endpt.: 4.5.6.228
path mtu 1500, ip mtu 1500, ip mtu idb FastEthernet0/0
current outbound spi: 0xDF2CC59C(3744253340)
inbound esp sas:
spi: 0xD9D2EBBB(3654478779)
transform: esp-3des esp-sha-hmac ,
in use settings ={Tunnel, }
conn id: 2004, flow_id: SW:4, crypto map: COMPANY-BMAP1
sa timing: remaining key lifetime (k/sec): (4458307/28600)
IV size: 8 bytes
replay detection support: Y
Status: ACTIVE
inbound ah sas:
inbound pcp sas:
outbound esp sas:
spi: 0xDF2CC59C(3744253340)
transform: esp-3des esp-sha-hmac ,
in use settings ={Tunnel, }
conn id: 2003, flow_id: SW:3, crypto map: COMPANY-BMAP1
sa timing: remaining key lifetime (k/sec): (4458307/28600)
IV size: 8 bytes
replay detection support: Y
Status: ACTIVE
outbound ah sas:
outbound pcp sas:
The "send" errors appear to be related to the tunnel reverting to a
DOWN state after periods of inactivity, and you appear to get one
each time the tunnel has to be re-negotiated and returned to
an ACTIVE state. There is no relationship between Send errors
incrementing and working/non-working TCP conversations to the
two COMPANY-B servers.
Thanks for pondering this very odd behavior. -
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Originally posted by:
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"Nisha" <[email protected]> wrote in message news:[email protected]..
hi ,
I have to design a java client (which is basically a JMS message listener)which
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i want only one of the instance to be active at a time.
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Hi,
we had Cisco AIR-LAP1522 with three 2,4GHz antennas and one for 5GHz. A normal setup I would say. The access point malfunctioned a while ago and we got a replacement part after TAC case. Because of EoS, we received a AIR-CAP1552EU-E-K9 access point.
The idea was to use the same antennas, but when I try to configure a/n band to use only one connector (A, B or C) nothing happens. After clicking Apply, all check boxes are still active/enabled. Is there a reason for this? Is it possible to disable diversity?
WLC version is 7.4.110.0. and I'm using GUI to configure.Okay.. Well that does split the radios per antennas. I think you are still required to use the correct amount of antennas. I have not deployed mesh with trying to use existing antennas, because they also have been exposed a long time out in the environment. I have seen antennas go back after long use. If this is an issue, open a TAC case since they are new and confirm that you can't or can do what you want.
Sent from Cisco Technical Support iPhone App
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Internet connection instable on only one device, via airport extreme
Situation
I have the strangest situation. In my setup, every device connects just fine with the WLAN. Yet, one iphone 4 is for periods of time losing internet connection whilst still connected to the WLAN.
Setup
I have my airport extreme connected to a Zyxel modem and set my airport extreme to bridge mode. I turned the WIFI off for the modem, and ON for the airport extreme.
All but one device have no trouble connecting
The following devices operate just fine:
Mac Pro [wireless]
Playstation 3 [wired into airport extreme]
Playstation Vita [wireless]
HP laptop [wireless]
my girlfriend's iphone 4
The problem occurs solely on my iphone 4.
Oddities
While me and my girlfriend have the exact same phone (not jailbreaked) and both just the latest version of iOS, hers works fine while my phone has this connection trouble.
The connection with the WLAN is never lost; I can communicate with other devices on the same LAN, it's just the internet that's not working for periods of time.
Workarounds
If I turn on the WIFI-settings on the modem directly to create another WLAN and connect my iphone to that network, the connections is stable again. The problem is just that the range of my modem is not as good as that of the airport extreme.
While it works fine in most of the house, in the bedroom my iphone receives 1 bar of signal. It however receives 3 bars on the airport-extreme network.. but as mentioned: with instable internet.
Help required
I can't seem to locate what the problem is. It's easy to suggest it's my iphone that is somehow broken, but then it's fairly odd that the problem is limited to only my airport extreme WLAN network. Yet, if the problem is with the WLAN network than why is it the only device that has trouble connecting to it.
Hopefully someone has a suggestion to what could be the problem and a way to solve it?I have nearly the same issue. Using your template here is my situation.
Situation
I have the strangest situation. In my setup, every device connects just fine with the WLAN. Yet, one iPad Retina is for periods of time losing internet connection whilst still connected to the WLAN. Most often it happens on the YouTube app or downloading app updates.
Setup
I have my airport extreme connected to a comcast cable modem with no wifi (so airport extreme only).
All but one device have no trouble connecting (it's funny how close our situation is)
The following devices operate just fine:
Mac Pro 1 [wireless]
Mac Pro 2 [wireless]
Playstation 3 [wired into airport extreme]
Mac Air [wireless]
my girlfriend's iphone 4s
my iphone 5
Apple TV [wireless]
my iPad Retina (only issue)
The problem occurs solely on my iPad Retina.
Oddities
When the iPad is not working, all the other devices (phones included) work fine.
The connection with the WLAN is never lost; I can communicate with other devices on the same LAN, it's just the internet that's not working for periods of time.
Workarounds
My iPad is 4G so if I turn off wi-fi it works fine over 4g. NOTE: I HAD THE GENIUS BAR REPLACE THE IPAD LAST WEEK. NO CHANGE....
Help required
I can't seem to locate what the problem is. It's easy to suggest it's my iphone that is somehow broken, but then it's fairly odd that the problem is limited to only my airport extreme WLAN network. Yet, if the problem is with the WLAN network than why is it the only device that has trouble connecting to it.
Hopefully someone has a suggestion to what could be the problem and a way to solve it? BECAUSE I CHANGED OUT MY IPAD, I THINK IT MAY BE AIRPORT RELATED BUT CANNOT SOLVE THE PROBLEM EITHER.
....I feel just a bit better that I'm not the only one. -
Why won't my iMessage work with only one contact in my phone all my other iMessages send and they just got an iphone but all their iMessages are sending also. I've tried restarting my phone, deleting messages, contact, restarting network
Hello Jesslb23,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
To resolve issues with sending and receiving iMessages, follow these steps first
Check iMessage system status for current service issues.
Go to Settings > Messages > Send & Receive and make sure that you have registered iMessage with your phone number or Apple ID and that you have selected iMessage for use. Learn more about troubleshooting iMessage registration if the phone number or Apple ID isn't available for use.
Open Safari and navigate to www.apple.com to verify data connectivity. Learn more about troubleshootingcellular data or a Wi-Fi connection if a data connection isn't available.
iMessage over cellular data might not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports. Go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while on a call if your network doesn't support simultaneous data and voice calls.
Restart your device.
Tap Settings > General > Reset > Reset Network Settings on your iPhone.
If you are still unable to send or receive an iMessage, follow these steps
Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
Verify that the contact you are attempting to send a message to is registered with iMessage.
If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
If the issue occurs with a specific contact or contacts, delete and re-create the contact in the Contacts application. Create a new message to the newly created contact and try again.
Back up and restore your device as new.
Best of luck,
Mario -
I downloaded Yosemite last night and tried to look at my photos in iPhoto and noticed that needed updating. When I tried to update as requested, I got an error message stating that the app (and several others including Pages and Numbers) couldn't be updated because they weren't purchased by the user ID I had entered. I'm the only user of the computer and now I can't find my photos anywhere! Any help would be appreciated.
ThanksSome folks have solved this issue by dragging the apps to an external disk, then disconnecting it, and then are able to download. Apparently it can arise if you upgraded from an OS the than Mavericks.
Failing that: Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.
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