Message ID missing and file not getting processed.

Hi Experts,
This is regarding an issue in Production system.
Scenario: File to File.
SAP PI verison : 7.0
Interface data coming from B1 system to PI is having an issue.
PI sender channel picks up the file from B1-FTP server,the file gets archived too, however the message ID is not getting created in communication channel monitoring and message is lost. It is not traceable.
The message is not processed further, not visible in receiver channel nor in sxi_monitor.
we have tried cache refresh, adapter metadata refresh, also tried creating new channels however, issue persists intermittently.
Any help/suggestion would be highly appreciated.
thanks and regards,
Praveen T

Hi Praveen
Is it possible for you to provide the screenshot of logs from your sender
communication channel when the file is picked up from the FTP Server?
Also advise if the FCC is used in the sender channel, if yes check in case
it is failing.
Regards
VJ

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