Message Indicator Stuck

The message indicator on the upper left sideof the screen indicates I have 2 messages (numeral 2 showing). But everything has been read and cleared on my bb and through the bridge messaging. How do I clear this?
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Go to Solution.

Try restating the PB first... touch the battery icon > Restart.
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  • Message Indicator Error

    My message indicator is showing I have a message but when I go to messages there isn't one.  It's driving me nuts!
    Solved!
    Go to Solution.

    Hi and Welcome to the Forums!
    A few possibilities...
    Sometimes, the indicator just get's stuck...try this...
    Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
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    Good luck and let us know!
    Edit -- beat by seconds by my friend Kijanasmart!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Messages getting stuck in QRFC Queue

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    Hi,
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  • Messages getting stuck in tcp_local Channel

    Hi All
    Version
    Sun Java(tm) System Messaging Server 6.1 HotFix 0.01 (built Jun 24 2004)
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  • Messages are stuck in SMQ2

    Hi,
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    Just try - go to SXMB_ADM->Manage Queues and Deregister all the Queues. Then go to SMQ2 and try to activate all the queues by selecting the each lines and with activate button.
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  • Messages got stuck in inbound adapter engine queue

    Hi Experts,
    My senario is File - XI -SAOP reciever and we have 8 usecases of same type. For 7 usecase, we dont have any problem. But for only one use case we have having heavy delay in processing messages.
    All  my messages got stuck in inbound queue of Adapter engine in to be delivered state, wait state, delivering state.
    Please see the below logs and suggest some solution.
    To be delivered Message log  :
    Time Stamp Status Description
    2008-06-30 06:54:20 Success Processing child message of multi-message with message ID 8c597510-466f-11dd-92f9-000f203c93e0
    2008-06-30 06:54:20 Success Using connection AFW. Trying to put the message into the receive queue.
    2008-06-30 06:54:20 Success Message successfully put into the queue.
    Waiting Message log :
    Audit Log for Message: 4864ad2b-cabd-5891-e100-00000aa3fdb2
    Time Stamp Status Description
    2008-06-30 06:42:24 Success Processing child message of multi-message with message I
    2008-06-30 06:42:24 Success Using connection AFW. Trying to put the message into the receive queue.
    2008-06-30 06:42:24 Success Message successfully put into the queue.
    2008-06-30 07:46:16 Success The message was successfully retrieved from the receive queue.
    2008-06-30 07:46:16 Success The message status set to DLNG.
    2008-06-30 07:46:16 Success Delivering to channel: CC_SOAP_Receiver
    2008-06-30 07:46:16 Success SOAP: request message entering the adapter
    2008-06-30 07:51:24 Success SOAP: call failed
    2008-06-30 07:51:24 Success SOAP: sending a delivery error ack ...
    2008-06-30 07:51:24 Success SOAP: sent a delivery error ack 
    2008-06-30 07:51:24 Error SOAP: error occured: java.net.SocketTimeoutException: Read timed out
    2008-06-30 07:51:24 Error Exception caught by adapter framework: Read timed out
    2008-06-30 07:51:24 Error Delivery of the message to the application using connection AFW failed, due to: Read timed out.
    2008-06-30 07:51:24 Success The asynchronous message was successfully scheduled to be delivered at Mon Jun 30 07:56:24 GMT 2008.
    2008-06-30 07:51:24 Success The message status set to WAIT.
    Delivering Message log :
    Audit Log for Message: 4864ad2d-cabd-5891-e100-00000aa3fdb2
    Time Stamp Status Description
    2008-06-30 06:42:24 Success Processing child message of multi-message with message ID 7481f110-466f-11dd-b8ce-000f203c93e0
    2008-06-30 06:42:24 Success Using connection AFW. Trying to put the message into the receive queue.
    2008-06-30 06:42:24 Success Message successfully put into the queue.
    2008-06-30 07:46:24 Success The message was successfully retrieved from the receive queue.
    2008-06-30 07:46:24 Success The message status set to DLNG.
    2008-06-30 07:46:24 Success Delivering to channel: CC_SOAP_Receiver
    2008-06-30 07:46:24 Success SOAP: request message entering the adapter
    2008-06-30 07:51:24 Success SOAP: call failed
    2008-06-30 07:51:24 Success SOAP: sending a delivery error ack ...
    2008-06-30 07:51:24 Success SOAP: sent a delivery error ack 
    2008-06-30 07:51:24 Error SOAP: error occured: java.net.SocketTimeoutException: Read timed out
    2008-06-30 07:51:24 Error Exception caught by adapter framework: Read timed out
    2008-06-30 07:51:24 Error Delivery of the message to the application using connection AFW failed, due to: Read timed out.
    2008-06-30 07:51:24 Success The asynchronous message was successfully scheduled to be delivered at Mon Jun 30 07:56:24 GMT 2008.
    2008-06-30 07:51:24 Success The message status set to WAIT.
    Thank you
    Subbu

    Dear Subramanyam,
    Some message might be struck in the queue. Because of this reason furthur processing is not performed on time.
    Please try to do like this:
    Go to SXMB_MONI, or SXi_monitor, select QueueID in the row, which is showing green flag. In the next window belongs to queue select the queue and press unlock button on the panel.
    This could possibly release the queue which is struck.
    Best Regards
    Praveen

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