Message MSITEM033 in New GL - Cannot Display GL Line Items

Hi All,
I wonder if you can advise me on a similar issue we are experiencing.
Recently we activated the New GL. We are now configuring a new company code.
I have posted documents to a GL account. I can see the items the total balances on the GL account if I run FAGLB03. However, if I try to drilldown into the line items from FAGLB03 I get the message MSITEM033 as below.
If I run transaction FAGLL03 and execute for the same GL account I still gte the same message. If I run transaction FBL3N I also get the message.
I check authorizations immediately after each of FAGLB03 and FAGLL03 and it states the last authorization check was successful. Therefore it is not an authorization issue.
If I run SE16 I can see the data in balance data in FAGLFLEXT and the line data in FAGLFLEXA.
I can also see the data in GLT0 as we have currently the update to the Classic GL active in parallel.
The GL Account has the LID (Line Item Display) active but not the OIM (Open Item Management)
In summary, it appears that the line item disply transactions (classic and New GL) are not working for this new company code. These transactions do work if I post to accounts for existing company codes. That suggests it might be some issue in the configuration of the new company code.
I have checked the SAPOSS but have not found anyything there for this.
We are on ECC6 SAP-APPL 604 003 (ie  SAPKH60403)
Can you advise what can be the issue here please?
Thanks and regards
Michael
No items selected (see long text)
Message no. MSITEM033
Diagnosis
No line items meeting your selection criteria could be read. This could be for the following reasons:
1.) No corresponding items have been posted.
2.) You are not authorized to display this data.
3.) The items have already been archived.

Hi Hans,
We had to open this issue with SAP on the OSS Support Site. This is a technical issue which occurs when you use one of the GL Account 'copy' programs (eg RFBISA40 or RFBISA10) to copy GL Accounts from an existing non-New GL company code. In our case we copied from an old (ie pre New GL setup) company code into a company code that had been setup for New GL. That causes the field BSEG-XLGCLR to be filled with a '/' value. That is what causes the issue.
To get around this the '/' must be deleted from BSEG. SAP advised us a Z report to create. Having done this SAP will then access your system, run the report to detect the affected line items and then clear these up.
You should log a messaghe on OSS to get the report.
Regards
Michael

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