Message no. SOLAR_DOC021: The document cannot be displayed

Hi All,
When I am trying to display a document attached to a roadmap, (by double-clicking on it or by clicking the display button) I get the following Error Message: SOLAR_DOC021: "The document cannot be displayed"
As adittional information the roadmap is customer specific, The document has not been checked out and we are working on SP16.
Any hint?
Thanks,
Miguel

Hi,
Some possibilities;
could it be that you are using Sapgui 7.10 with Patchlevel 0?
(i mean no patch applied, just the initial release)
Unfortunately there was a bug in the intial release of Sapgui 7.10
(Patchlevel 0), which was solved with patch 1 for Sapgui 7.10.
The problem was that the access to the windows registry failed using
function from CL_GUI_FRONTEND_SERVICES.
But this is needed for opening documents, as the application looks into
the windows registry to determine which fronted application should
be started for displaying/editing the document.
Could you please install Patch >= 1 for Sapgui 7.10 and check whether
the problem is resolved afterwards?
note: #1023083 Registry functions did not work
Hope this helps.
Cheers,
sh

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Message no. SOLAR_DOC021: The document cannot be displayed

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