Message not saved in sent messages folder

Hi everybody,
When I send a mail by the Collaboration Launch Pad and check the option: "Save copy in Sent Messages Folder" I get this error:
"Message has been sent, but could not be saved in the sent messages folder; check the mail server entry in your user mapping data."
Please is anybody there who can help me to properly configurate that option or tell me how to remove it from the body?
Thanks in advance,
Antonio

Hi Antonio,
Saving the mesage means writing that e-mail in the senders "sent item" folder in the mailbox. Thus make sure that the users mail server name and user and password is correct for the system Exchange.
Also check SAP Note 738965.
Also there is this this specific port that should be open on the SMTP server for the mail to be saved in the "sent items" folder. I dont remember what port is it. Will try to figure out and let you know.
Also make sure that your Exchange transport has the sent items folder name.
Akhilesh
Using telnet check that the SMTP server can be reached on port 25. If not then there is no way you can save the messages in the sent items folder using the collaboration tools.
Message was edited by: Akhilesh Mahto

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Message was edited by: Akhilesh Mahto

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