Message not sent

Hello-
Thank you so much for trying to help me. My daughter’s phone does not have 3rd party msg. app . I put it in safe mode and took off all the apps and it still doesn’t work.
Jenn

I have Explorer 6 and I couldn't figure out how to reply to the first message, I had to download Google Chrome but I don't want that as my browser....this just keeps getting worse....
There are too many options for a non-computer person to deal with ... sorry if it caused a problem on your end.
I tried the safe mode thing and deleted apps on her phone but that did not correct the problem of my phone and her phone being able to txt to each other. I have changed so many settings on both of our phones I really am just flying by the seat of my pants. I have spent so many hours on this problem. I don't know what else to do but I am paying for a product that is not working and don't feel like the retail store cares they just send me back home to try to solve this on the internet. What else can I try.

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I want to make sure we get you the assistance you need. We do not have access to our Prepaid customers information. For better assistance please contact our Prepaid department at 1-888-294-6804.
YareliM_VZW
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Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
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BESAdmin's, please make a signature with your BES environment info.
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Edited by: Giuseppe on Sep 20, 2012 6:43 PM

Hi IAM_TECH,
I've solved the above issue in another way but I'm interested in your solution. I've understood what you say, but I would like to access from a process task adapter to request informations. Suppose I have a task called "Request Info Send", I would like to attach a Process Task Adapter to this task to activate a mail send with request informations (from my external module - the task adapter which uses, for example Java Mail API) when it occurs a particular status of the task (e.g. C = Completed). Is it possible? How can I get the request ID inside the process task adapter? If I have the request id, I think will be pretty simple to achive my goal.
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Regards,
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