Message notification/Delete messages issues

New to BB Forums, but here goes...  When deleting multiple messages from the message folder, I experience a number of issues.  First, there are times where I'll choose to "delete all prior"  but nothing deletes.... or some delete and some don't.  Further, I've had to turn off the new message indicator because when the prior mentioned situation happens, the counter icon says I still have new messages.  Long story short, I've had the missed call, voice mail, and new message indicators showing that I have all of these things after I've deleted them all. Pulling the battery is the only way to reset them. I already returned my first Tour for the same reason. Any ideas??

If you have a rogue New Message icon on your Homescreen, or a
negative count (-1), any one of these solutions could clear it, or
reset it to zero:
Try these options:
Hard Reset the BlackBerry by holding ALT, CAP (right Shift key), and DEL (or pulling out and reinserting the battery)
View Messages > Saved Messages
View Messages > View Folders, check each folder (missed calls, SMS in and out boxes, MMS in and out boxes, Saved, browser, phone logs etc)
Scroll to top of message folder, over the date heading, click or press menu to MARK PRIOR OPEN
Change your theme and see if it persists, and change back to your desired theme. (Options > Theme > select.)
Wipe and reload your OS.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
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