Message Notifications Won't Go Away, And More...

So my girlfriend's Curve 8900 is getting on our collective last nerve. About a week ago she noticed that message notifications kept builing and building regardless of whether new messages are coming in. Over the period of two days it said that it had over a thousand new messages, but there were none.
So, I tried battery pull several times, even pulled the SIM card. Eventually plugged it in to the computer to try to rebuild the message database in the desktop manager, and discovered another problem. Desktop manager sees the BB, it gives me a PIN and everything. But when I try to go to Backup Restore-->Advanced I get "there was a communication error between the device and the desktop manager." Trying to update the Curve gets me the same error. This is on a Vista Laptop, btw. Tried all this out on my iMac, with the same results which says to me it has to be the phone itself.
No settings have been changed in the last few weeks. No new apps have been installed.
I'm getting the feeling that this is gonna be alot of trouble. Any and all help would be greatly appriciated, I'm out of ideas.
btw-contacted tmobile, they were absolutely zero help and knew less about this thing than I do.

It's a slightly differnet error message and on Windows XP but try following the steps in this KB article
http://www.blackberry.com/btsc/KB19239
Also have a look at this one
http://www.blackberry.com/btsc/KB02640
You tried with a different USB cable?
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