Message Preview - Line Behavior

I have run into this issue for the past few days and it is driving me nuts! Any assistance would be appreciated:
At the beginning of August, our company moved to a new domain and I took that opportunity to reformat my computer. After that, using Outlook 2013, the message preview feature that shows underneath the e-mail title will not show if you put the e-mail
in a folder other then the inbox.
This is the "Message Preview" option in the "View" tab that lets you select Off, 1 Line, 2 Line, or 3 Line. If the e-mail is in the inbox it works fine, but if I drag it to any other folder (Such as a folder I created call "Systems"),
the message preview will not show. If I change the message preview to any other option, change it for all folders or just this folder, it will still act as if it is off.
Any ideas?

Hi,
Since you mentioned you reformatted the computer, it's a new installation of Office, please make sure it has been fully patched.
This issue may also be caused if the View is corrupted, we can start Outlook with the switch "/cleanviews":
Press Win + R, type "outlook.exe /cleanviews" in the blank box, press Enter.
Then Outlook will restore default views. All custom views that you created will be lost. Configure the View settings again to check if the issue persists.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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