Message: "Printer Cartridge Missing or Not Detected" - Trust me, it's in there.

I just replaced the black ink cartridge and this is what it's telling me.  HP Photosmart C4680.  Help?

stephen360,
This article should cover the issue you are having. Give the steps a shot and let me know the results:
http://goo.gl/5Uxzq
This article should cover the offline error:
http://goo.gl/9C0fo
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Similar Messages

  • Message: Print Cartridge missing or not Detected

    The subject is the warning message I get.  are cartridges out of ink or maybe dried ink on cartridge or contacts

    Hi @DK240 , and welcome to the HP Forums!
    I can see you're having cartridge issues. I'd like to help!
    To start, remove the ink cartridges from the printer, and perform a power reset.  Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
    Second, I'd recommend running through the steps in the following document:
    A 'Cartridge Problem', 'Incompatible Cartridge', or 'Cartridge Missing or Damaged' Message Displays ...
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • HP Photosmart D5360 why is my printer showing the message print cartridge missing or not detected

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    ronmusik,
    Thank you for the warm wishes! Same to you and yours . Keep me posted on the results and Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • Photosmart C4280 - "print cartridge missing or not detected"

    keep getting that message, have turned off/onprinter, changed cartridges ??  still not responding -- can't print.  thanks

    Hi @Neil0401 ,
    I understand that you are getting the error message that the " Print Cartridge Missing or Not Detected".
    I would like to help you out with this issue today.
    I would do a hard reset to see if that will resolve the issue.
    Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
    Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
    This ensures the printer is receiving full power and may help this situation.
    I have provided a document with some steps to try to see if that will resolve the issue. Some of the steps you have already tried.
    An 'Incompatible Cartridge' or 'Print cartridge is missing, incorrectly installed, or not intended f...
    Please call our technical support at 800-474-6836 if the issue persists. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assis​t.html
    Have a great day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • What is a pen problem.error msg reads as follows:print cartridges missing or not detected

    error msg reads as followsrint cartridges missing or not detected

    HP developers refer to the ink cartridge as a "pen".  
    Please read this post then provide some details.  What printer model? What operating system?  Cleaning the cartrdige contacts as shown in this document may resolve the issue.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • PHOTOSMART C4580 'CARTRIDGES MISSING OR NOT DETECTED' HELP!!

    i keep getting CARTRIDGES MISSING OR NOT DETECTED' error message on my photosmart c4580. i have taken out and re set the cartridges, also cleaned them and the printer contacts lovingly with a cotton swab just like the online help advised and i still get the error message. i dont want to buy new cartridges until i definitely know they are empty (i dont really think they are). can anyone help?? thanks
    This question was solved.
    View Solution.

    Hi - Wish I had better news, but since you've already cleaned both the cartridge and carriage contacts, I'm not aware of anything else you can do, but replace the cartridges.
    Sorry about that.
    Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
    I am an HP employee.

  • My hp4380c says cartridge missing or not detected but they are

    my photosmart c4380 says cartridge (s) missing or not detected but they are

    Hi zulu-tango,
    Welcome to the HP Support forums.  I understand that you are getting a cartridge missing error message on your Photosmart C4380.
    I have included a link to the trouble shooting document with detailed steps for the error message you are experiencing.
    'Incompatible Cartridge' or 'Print cartridge is missing, incorrectly installed, or not intended for ...
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • After scanning a lot, my printer says print cartriges missing or not detected

    on my C4240 all in one printer, my printer won't let me print after I scanned a lot of papers, It says print cartrige(s) missing or not detected.

    C4200 cartrige not detected .Blk or color , new or refilled makes no difference .I tried to remove the program and reinstall. Results the scanner work fine, the copier not  The message is cartrige (s) not detected . Window 7Gateway PC. I was working before with no problems .      hsynut

  • "print catridges missing or not detected"

    i installed new cartridges in my photosmart 4200 and i get the above message.  i've done it several times and turned the printer off and on, still get this message.  anything else i can try?
    thanks in advance,
    chipblock

    The troubleshooting steps in the document here may help resolve the cartridge error with your Photosmart c4680.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Errow message print head missing or not reconise

    i am getting an errow message that theone print head is missing. i have seen orther folk on hp chat site having the same problem with their hp 6700 premium.  i have had my printer only a year and a half.

    Hi jblowery,
    I would like to help you with the printhead issue you are experiencing. It looks like there are minimal troubleshooting steps that can be done, please take a look at the following document to see; A 'Missing or Failed Printhead' Error Message Displays on the Printer or on the Computer.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • How to fix - print cartridge(s) missing or not detected

    have an all-in-one c4280 photosmart, CC210A.  getting message that cartridges are not detected.  Both are properly loaded.  I suspect a sensor is crapped out.  maybe ink over-spray over time?  how to fix??

    I had been printing and the message "Print cartidge missing or not detected" came up. I knew I was in trouble when I tried a new HP cartridge and it didn't change the message. Found this site and I have tried all the steps in the "How to Fix - Print Cartridges missing or not detected" and nothing has worked so far. Also found a thread on another site about how to do a partial reset on your printer. That didn't work either.   I have had the printer 4 years. What are the chances of repairing...and where can I take it to get repaired ....or is it worth it?

  • Printer C4385 - Print cartridge(s) missing or not detected

    Have gone through the trouble shooting solutions but with no luck.
    Has someone else come across this problem.

    I'm experiencing the same problem with my HP C4500 saying the same!  Print Cartridge missing or not detected!  It worked last week!
    Ed

  • HP cartridge missing or not dedected

    Hello, Thank you thank you for solving my problem with the cartridge missing or not detected.  You are a genius.  You made my day! Maja2

    Hello,
    Please click  http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&​dlc=en&docname=c01530839&lc=en&product=3192753&tmp​...   to access the steps that should resolve the issue .
    Regards,
    Jabzi
    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
    Click "Accept as Solution" if it solved your problem, so others can find it.
    Although I am an HP employee, I am speaking for myself and not for HP.

  • Photosmart C4580 All-In-One - Error Message: Print Cartridge(s) missing or not detected

    Hi
    I have recently encountered a problem with my printer.
    I went to print a document and the following error message was displayed on the printer "Print Cartridge(s) missing or not detected", and the document would not print.
    I am unsure as to why this message was displayed as I had not changed anything to do with the printer.
    The cartridges that were in the printer had been in the printer since October so I thought that it could be due to the cartridges needing to be replaced, therefore, I changed the black ink cartridge. Once the cartridge had been replaced the error message disappeared and the document printed.
    However, I went to print another document shortly after and the error message reappeared and the document would not print.
    Due to the fact that changing the black cartridge cleared the error message, I replaced the colour cartridge, however, this did not cure the error message this time.
    I have followed all of the advice on the HP support pages about cleaning the contacts etc, however, it has not worked. I have also contacted the support team by Email, but have had no reply.
    Does anyone know how to cure the problem, or if in fact it can be cured. I am a university student and desperately need the use of my printer, so any help would be appreciated.

    Hi
    Yes it did get resolved in the end.
    It seems that the fault came from using remanufactured or re-filled cartridges.
    I had to replace both of the cartridges so that they were genuine HP cartridges.
    Originally I only replaced the one that was causing the problem, but in the end I had to replace both of them. This then resolved the problem immediately.
    I hope this helps.
    If not, I would advise contacting the HP support team as when they finally replied to my email they were very helpful and quick to reply to queries and offer advice and suggestions.

  • C4340Eorror message "Print cartridge(s) missing or not detected

    I have recently replaced black Cartridge with a 350xl cartridge and cannot get rid of this message no matter what I do. Anyone any ideas please. 

    Hi,
    I found a link to a troubleshooting document that may provide you with some help for your  Print Cartridge(s) missing or not detected message.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01530839&tmp_task=solveCategory&lc=en&dlc=en&cc...
    I hope that this helps.
    ---- If my answer was helpful please click the Kudos star.
    If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
    (I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

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