Message reads - could not back up iphone 4 because backup cannot be saved on this computer. Any suggestions?

I have a message show up on my pc (XP pro) saying "itunes could not back up , iphone, because backup could not be saved on this computer". Any ideas as to what the problem could be?

iOS: If you can't back up or restore from a backup in iTunes

Similar Messages

  • Itunes could not back up iphone because backup could not be saved on the PC

    I am not able to backup my iphone. After the last step it always comes up with this message "itunes could not back up iphone because backup could not be saved on the computer" . I tried all solutions mentioned earlier like changing time zone, deleting previous backups & manually backing up, changing user admin, running itunes as an admin, etc .
    I guess my problem lies in the Camera roll. I deleted all my pictures in it and I am left with 3 images. I guess they are corrupt as I am not able to delete them. When I try to delete them from iphone gallery, it crashes. When I try to delete it from external devices like when its connected to PC, same problem occurs, cant delete these 3 pictures. I guess they are corrupt.
    Can you please let me know what to do.I dont know want to restore to factory settins

    I doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
    Otherwise, do you get an error code? This might point us in the right direction.

  • Error messages "iTunes could not back up iPhone because the backup may be corrupted..." "1 item could not be synced. See iTunes for more information. Not syncing music.

    I'm a recent iPhone 4 user and I just upgraded through AT&T to the 16gb iPhone 5s. The employee at the AT&T store who hooked my family up with phones, told me I could start out with a new phone or back it up to my iPhone 4. So I get home and it takes awhile to back up both phones, so after half an hour, I noticed that my Nirvana albums "In Utero" and "Nirvana" were not syncing. In Utero has twelve tracks, and it would not sync the twelfth track "All Apologies", it would ultimately stop at that track. It would also not sync AT ALL the late Nirvana album. Now, I've tried backing them both up again and I tried updating both phones. But it was only Nirvana not being synced. Now my whole library is corrupt. I have four artists on my phone, six albums, and 78 songs total. That isn't really much...
    I really need help, this is frustrating me because I literally live off of music. I love my new iPhone, I really do, but I've tried literally everything under the sun to sync my music. That's the only problem.
    Thanks to anyone who helps.

    Same problem here too... it's driving me nuts. I share an imac with my boyfriend and we both have iphones and never had a problem syncing or backing up. Then, suddenly, we get the message stated above... but only when backing up HIS phone, a 3GS (mine is a 3G). We have tried everything:
    Deleting the backups and trying to create new
    Changing permissions on all of the backup folders once, twice, 3 times over...
    Changing the name of the backup folder so that iTunes creates a new backup folder
    Creating a new user account for him in the mac os with his own iTunes backup folder and his own permissions.
    NONE of these things worked. The closest we got was in the last attempt of creating a new user account, where it actually CREATED the backup (there is a backup file in the proper folder that is about 4gb in size) but we still get the error message at the end, and the backup is not found in iTunes under device preferences.
    This is extremely frustrating to say the least and I hope somewhere out there has a solution.

  • I recently had to purchase a new iPhone 4S.  I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".

    I recently had to purchase a new iPhone 4S.  I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".  I just purchased the iPhone 4S today so I know it's not the phone.  How can I get my information back?

    If it's corrupt, generally it would be lost.
    However, there is third-party software out there that can retrieve some of the data, those of which however I could not recommend as I have never done so myself.
    Also, if the old 4S was running a more recent software version than the current 4S, that may cause the issue however usually iTunes tells you exactly that.
    Good luck in retrieving that information.

  • I am getting an error message on my itunes when trying to back up my iphone 4s, itunes could not back up iphone because an error occurred.

    Please help me!!!! I have tried all of the steps that I have found listed for this issue. I am not sure if I should try to contact my phone provider or not. I am getting an error message without an error code. That says:  Itunes could not back up Iphone because an error occurred. Please if anyone one knows any steps I should take please let me know. My iphone and Mac and iTunes are all up to date.
    Itunes: Version:  11.0.2
    MacBook Pro:  OSX: 10.8.3
    iphone4s:  iOS 6.1.3
    Thank you

    Excellent!
    Please note the following:
    Note: iCloud Backup does not back up music, movies, and TV shows that you did not purchase from the iTunes Store, or any podcasts, audio books, or photos that you originally synced from your computer. iCloud Backup will restore your purchased music, movie, and app content from the iTunes and App Stores during the background restore process. Previous purchases may be unavailable if they are no longer in the iTunes Store, App Store, or iBookstore.
    The above comes from this article:
    Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
    Best of luck with this.

  • I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet "

    iTunes told me to delete my backup folder when I was having problems syncing my phone to my computer. After that it wouldn't work at all. After trying and trying I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet ". What the **** itunes? Nothing is working!!
    I wanted to update my iTunes so I could sync my phone to my computer and update my phones software so I can use the latest apps that need a 4.2 or higher.
    This is not fun for me so if anyone knows what I can do to fix this please help. Is it possible to download the "cabinent file" with the lastest iTunes?
    Thank you.
    -Kait
    My phone is the iPhone4 and my computer is a Windows Vista

    I doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
    Otherwise, do you get an error code? This might point us in the right direction.

  • When I try to back up my phone, I get the message "ITunes can not back up IPhone because an error has occured". I have rebooted the phone and comp... ??

    Trying to back up my phone before I upgrade the software to the IO7..... When I try to manually back up now to ITunes,  I get the message "ITunes can not back up IPhone because an error has occured". I have rebooted the phone and computer. Any advise?

    Close iTunes & navigate to:
    ~/Library/Application Support/MobileSync/Backup/
    and delete everything in that Backup folder, but not the folder itself.

  • Hi all, I'm trying this morning to make the backup of my iPhone from 32 gigabytes. When I start the synchronization and backup I get written'' iTunes could not back up iPhone because an error occurred. I tried it on another iphone (4) and everything works

    Hi all, I'm trying this morning to make the backup of my iPhone from 32 gigabytes. When I start the synchronization and backup I get written'' iTunes could not back up iPhone because an error occurred. I tried it on another iphone (4) and everything works fine. I can not reset the device because I have too much important data on it. Please help me.
    Salve a tutti, sto cercando da stamattina di effettuare il Backup del mio IPhone da 32 gigabyte. Quando avvio la sincronizzazione e il Backup mi esce scritto '' iTunes non ha potuto eseguire il backup di Iphone perche si è verificato un errore. Ho provato su un altro iphone (4) e tutto funziona correttamente. Non posso ripristinare il dispositivo perchè ho troppi dati importanti sopra. Vi prego aiutatemi.

    Ok I tried to delete the backup by using your location via preferences, but I did not find any file, maybe because I've already deleted following the path to the disk. I repeat that I have 2 devices and the problem only occurs on one

  • TS3683 I have not been able to successfully back up my iPad to my MAC computer since 07/21/2013.  I keep getting the error message "iTunes could not back up iPad "" because an error have occurred."  Any suggestions on what I can do to resolve this error?

    I have not been able to successfully back up my iPad to my MAC computer since 07/21/2013.  I keep getting the error message "iTunes could not back up iPad "" because an error have occurred."  Any suggestions on what I can do to resolve this error?

    Hi there BuffaloSailor!
    I have an article here with some troubleshooting suggestions for this issue:
    iOS: Troubleshooting backup issues in iTunes
    http://support.apple.com/kb/ts2529
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • ITunes could not restore the iPhone, because backup copy is corrupted or is not compatible with restorable iPhone. What do I do if I want to restore the iPhone from the latest backup?

    I want to restore the iPhone from a backup, but can not as much as they wrote iTunes
    "iTunes could not restore the iPhone, because backup copy is corrupted or is not compatible with restorable iPhone."

    Bummer. Sounds like the backup is corrupt...
    Do you have a question?

  • Trying to restore from backup of IPhone 4 onto New IPhone 5 - Message "ITunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".

    Hi
    I'm trying to restore from backup of IPhone 4 onto New IPhone 5 in iTunes but getting message:
    "ITunes could not restore the iPhone "iPhone" because the backup was corrupt or not compatible with the iPhone that is being restored".
    I've repeated the backup of my old phone but I'm still getting the same message.
    Any ideas please?
    Ger

    I just spent 3 hrs with AT&T tech support. No visual voicmail! i wiped phone 3 times, reset. everything no visual voicemail.
    I can access it through dialing holding down 1 then enter password, bu t Visual voicemail is DEAD. ATT says apple has major bug and fix won't be out until OCT 5th.
    If you Google it it lights up like a cristmas tree! Verizon is also inodated.
    1. Fake Map app usless Apple is fixing it though
    2. Batt is a joke, last like 2 hrs
    3. No visual voicemail
    4. Face time on ATT no longer works on cellular data per apple design.
    We need Steve Jobs!! he would have fired somebody for all these mistakes.
    Nopw i am locked into crashing my car because i have to type in numbers to here voicemails.
    Come on Apple send us a rebate or a Iphone 5 that meets the specs stated on the box and advertisments.!!
    We love Apple and dedicated, but this one is a joke.
    Not to mention you jacked us all being locked into 2 year plans with Verizon or ATT.
    No face time unless i buy a Bucket of 5 gb over celluar?  give me a break Take care of us apple Buy ATT and igve us unlimited plans with facetime and data you got enough money!

  • Itune could not back up iphone because a problem occured, what should I do?

    I hve gotten a problem, itune can't back up my iphone. I have try many times, it didn't work. Why can't it figure out the exact problem or give any suggestion? I am not the one who create it, am just an end-user. Can any wise and kind person help me please? Does the I-studio staff offer this kind of help? I bought a new Ipone but cannot transfer all my data to the new one. What can I do?

    Thank you for your reply.
    My iTunes is up-to-date.
    There is no number, just said "an error occured".
    There's no problem on iCloud back up, only take long time.
    I have tried this and re-downloaded iTunes, both didn't work.
    I have decided to give it all up. From now on I will never keep any important data on my phone. I prefer old-fashioned one better because I like to be independent. Technology is too complicated to understand. Too much headache. Thanks anyway. Goodbye!

  • TS4036 itunes could not restore the iphone because not enough free space is available on the iphone

    On April 13, 2013 i plugged my phone in and itunes immediately started an upgrade on my iphone 4 operating system to ios 6.1.3.  ONce it completed my phone was restored to factury settings.  When i tried restore my backup to the phone, i got the following message
    itunes could not restore the iphone because not enough free space is available on the iphone
    I am so ****** because i can't figure out a way to at least get my photos from this back...its all lost
    I spoke with an Apple rep that day named Jamie who was supposed to help me retrieve my data, but we couldn't figure it out and he asked me to call back in a day or so to get it done.  When I called back, i left several messages and got no response.  Now i try calling support and they want money before they will talk to me.
    Somebody please help.
    Thanks

    If you restored your phone as new there should be plenty of free space on it.  Check Settings>General>Usage to see how much free space you have.
    Is your backup on your computer or in iCloud?

  • Itunes could not restore the iphone because the backup was corrupt or not compatible with the iphone that is being restored what do I do?

    I get the message itunes could not restore the iphone because the backup was corrupt or not compatible with the iphone that is being restored when I try to restore my phones backup what do i do I downloaded  itunes to my computer (pc) and it wiped out my phone and now it won't restore the backup

    Had the exact same problem whilst upgrading my iphone 4 to ios5. Lost all my data.
    Backed up ios 4.3 (8F190) iphone4. Upgraded to ios 5.1 (9B176), and then tried to restore.
    No joy, repeated the restore attempts countless times - lost all my data
    Tried again with a simulated test.
    Created a new itunes account on a new PC (64-bit windows 7), latest itunes(10.6.1.7- 64 bit).
    As my data is toast, I'm using the ios 5.1 phone to try to see if it was me or an apple bug, or something elsewhich caused this to happen.
    After quite a few more hours at it, it looks like a bug in iTunes / ios. I would be very happy to be wrong, though.
    Tried repeatedly restoring an ios 4.3 backup to 5.1 - no joy.
    Happy to try again - it does restore partially (got the call register transferred, but no SMS'es or anything else).
    Any ideas?

  • "itunes could not restore the iphone because the password was incorrect" I know for a fact im using the correct password. and it has previously worked. is anyone else having this issue.

    "itunes could not restore the iphone because the password was incorrect" I know for a fact im using the correct password. and it has previously worked. is anyone else having this issue.

    Hi, I also get the message "itunes could not restore the iphone because the password was incorrect" though I am never prompted to enter a password anywhere! Nor was the backup password encrypted to begin with! Really strange, any pointers will be greatly appriciated!

Maybe you are looking for