Message says Lightroom encountered an error when reading from its preview cache and needs to quit. It shuts down and I can't get it to reopen.
Lightroom crashed my PC. When i went to restart the program I receive the same error message. It says it will trouble shoot problem on restart but the same thing happens.
OK. I'm getting closer. Not sure what worked but I have a working LR5 now. However, I cannot seem to load all my files. Newest message is this.
This is for images previously imported into LR 4 from my Nikon D810. Any suggestions?
Thanks RPT
Similar Messages
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Every time I open lightroom I get a pop up message saying "Lightroom encountered an error when reading from its preview cache and needs to quit" and it closes. Ive already tried reinstalling, nothing seems to work. Help please!
Open the folder containing your catalog. In that folder you will find another folder with the extension .lrdata, and you need to delete that folder. After you do that, Lightroom should start normally and will create a new preview cache.
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Lightroom encountered an error when reading from its preview cache and needs to quit.
What can I do to make it work ?Restart Lightroom
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I have let it close down put it keeps appearing
I assume you know where your catalogue file (the lrcat file) is located. In the same folder is a previews lrdata folder which you should delete or rename in Explorer, then start LR again.
If I've made incorrect assumptions above, sorry, and we'll go back over it from the start.
John -
Lightroom 4.4 keeps crashing saying "Lightroom encountered an error when reading from its preview cache and needs to quit" please help. I've tried reinstalling it and everything Windows 8.1
I assume you know where your catalogue file (the lrcat file) is located. In the same folder is a previews lrdata folder which you should delete or rename in Explorer, then start LR again.
If I've made incorrect assumptions above, sorry, and we'll go back over it from the start.
John -
"Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it lauches". What do I do? I get the msg each time I try to open it.
It isn't a file, it's a folder. It will have the same name as your catalog, but will have the extension data. It will be in the same folder along with your catalog. If you need to use the search feature to search for *.lrdata.
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I keep getting an error message saying that lightroom encountered an error while reading from its preview cache and needs to quit. Can someone please help me fix this.
Have a look at this previous thread: Re: "Lightroom encountered and error when reading from its preview cache and needs to quit"
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See title for question, please help, I have a deadline for pics to be edited.
JimHess wrote:
You need to delete a folder with the .lrcat extension.
*** WHOA - BIG OOPS - DO NOT DELETE ANYTHING WITH .LRCAT EXTENSION. JIM HESS MEANT TO WRITE .LRDATA EXTENSION.
to be clear: 'lrcat' is the extension of your catalog file, which should NOT be deleted. 'lrdata' is the extension of your preview folder, which needs to be deleted.
So, if your catalog is named "my catalog.lrcat", then the folder to delete is "my catalog Previews.lrdata".
the .lrdata preview folder is in same folder as your catalog file, which you have to find - nobody knows which catalog you're opening. And if you don't know either, now is a good time to learn! I *think* the default location for catalogs might be "C:\Users\{you}\AppData\Roaming\Adobe\Lightroom" in Windows, but I'm not sure, since I don't use the default location.
Hope it's not too late,
Rob -
It says: Lightroom encountered an error when reading from its preview cache and needs to quit.
Program closes then down. Tried to reload the program, removed the old one, but cannot, although most of my 30 days trial period is still ahead. Good program, but now I am without it. What to do?
Thanks for help.
Friends from fb helped to solve this problem. Everything is now ok. -
I recently updated my HP laptop's OS from WIndows8 to WIndows8.1. When I went attempted to open Lightroom5 I got the following message:
"Lightroom encountered an error when reading from its preview cache and needs to quit. "
"Lightroom will attempt to fix the problem the next time it launches"
Every time I relaunch I get the same message. I'd like to understand what might be causing the problem so I can remedy and get back to my photo editing. Any clue as to how to fix this problem would be greatly appreciated.
JPMreset your preferences, Resetting (or 'Trashing') the Lightroom Preferences file - Lightroom Forums
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i upgraded from lightroom 4 to lightroom 5 and installed it on a separate hard drive. Initially had no problems util my computer crashed due to the failure of the drive on which Lightroom 5 was installed. Since having my computer rectified, i am unable to use lightroom 5 getting the message "lightroom encountered an error when reading from its preview cache and needs to quit"
I can still use lightroom 4, however, i get the same message when i try to backup the catalog. This occurs during the optimisation phase of backup.
I suspect it is related to Lightroom 5 creating a catalog from the Lightroom 4 files and cannot now locate those files or that they have been corrupted.
Would appreciate any solutions / suggestions.You need to delete your preview cache and have Lightroom rebuild it. Cache location can be found here.
https://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-41.html
Why And How To Clear Your Lightroom Cache - Lightroom Fanatic -
Lightroom crashes at start up with the error message "Lightroom encountered an error when reading from its preview cache and needs to quit". Please advise on how to fix this error. Thanks
You probably need to delete your preview cache. See here
Why And How To Clear Your Lightroom Cache - Lightroom Fanatic
Preference and other file locations in Lightroom 5 -
Error message on start up "Lightroom encountered an error when reading from its preview cache and needs to quit" I uninstalled and downloaded it again and still get the same error. At this rate I won't have any chance to use the 30 day trial period as it simply isn't working. I have see suggestions elsewhere to delete a particular file, but I don't have it. Any ideas?
You need to trash the preview cache. It’s in the main catalog folder.
Delete the folder with the ending Previews.lrdata
The default location for the Lightroom folder is normally Pictures/My Pictures if you did a standard installation.
N.B. do not touch files ending .lrcat -
Recently updated to Windows8.1 got the message: "Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix the error the next time it launches" Get the same message on multiple launches. Anyone know how to fix this?
Re: "Lightroom encountered and error when reading from its preview cache and needs to quit"
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Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it launches"."Help
PleaseStan Blumberg wrote:
I have deleted the file but the message persists even after restarting the computer....any advice??...I am using LR 5
You don't delete a file, you have to delete a folder. Is that what you did?
If you deleted the folder specified above, and you still get the message, then it's the wrong folder. Use your operating system's search function and find ALL folders on ALL disks whose name ends with Previews.LRDATA, delete each one found, and then try opening Lightroom.
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