Message ShortCut Key not working properly

Hellow every one, guys i am encountrying a problem regarding my nokia e5 , i've just bought it recently and still left with 8 months warranty. The problem i am facing is, the message shortcut key which is on the keypad of this Phone, is not working properly. When i do long press to open new text msg, it sometimes doesnt opens any thing and sometimes even open messaging and then close it. At a certain angle i have to apply a little more force in order to operate it properly. Please help me wheather its a hardware problem or any sort of dust particles have emerged inside the keypad resulting in loose contact of the button and the motherboard.
REPLY ASAP.

Hi Shanam,
Welcome to the forum
Thanks for joining the community, if you believe there is an issue with your device that is preventing you from optimizing all the options available to you.
I would advise for you to bring/ or send it for repair. Keep sending us your replies and comments on the forum.
Kind regards.
Carl
If this post answers your question, you can help others by clicking the green accepted solution' button.
Please ask your questions to the main board and not to my mailbox. Thank you.

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Message ShortCut Key not working properly

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