Message shows " Licence Expired " and can't use CC programs

When I want to use and CC programs, like PhotoShop, Illustrator, InDesign... etc., I got a message means to check the authorizing from server. Then it shows that the licence is expired! And after I click the Retry button, then I got a new message shows that my subscription is active, when I click continue, it go back to the " Licence Expired " message..... It becomes a cycle and I can't use any CC programs. It just started yesterday, I work with those programs last week and had no problem.
And when I check my account on web, it shows " We are still processing your order. It could take up to 24 hours. Please check back later. " , but I don't put any order recently, and my subscription was renewed last Oct. And I already checked the web more than 24 hours, but it still shows this message.
I don't know what's happen. Did my account has been hacked??

Thank you John.
I contact with support guy, he said my subscription was been canceled, but he can't know when and why....
And he suggest me to re-put a new subscription. I did it, but I still have problem when I want to set my payment method. It still shows my order is in process and let me wait, but I even didn't start to set the payment details....
Then the support guy said I need to find sales team to help, he can't just close my team account....
I am going to find the retailer in my country to help, we'll see....
Anyway, thanks for your information, John.

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