Message: smart web printing is not compatable with my browser

I have latest version[4.6] of smart web however when i try to use i get a message saying MY browser is not compatable...
I am using internet explorer 6

I understand that the message gives that Firefox does not support the printer giving issues as well as Robo Form is not filling in forms for Firefox.
Please consider the troubleshooting steps suggested:
*[[Fix printing problems in Firefox]]
As for the addon/extension I can recommend trying Safe Mode to see if there is an issue with one of the add ons, or disable each of the extensions to troubleshoot what might be interacting with this feature.

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Printer wont print: "HP Smart Web Printing is not compatible with FF 37.0.1" Also, I can't fill forms with Robo Form

No details needed

I understand that the message gives that Firefox does not support the printer giving issues as well as Robo Form is not filling in forms for Firefox.
Please consider the troubleshooting steps suggested:
*[[Fix printing problems in Firefox]]
As for the addon/extension I can recommend trying Safe Mode to see if there is an issue with one of the add ons, or disable each of the extensions to troubleshoot what might be interacting with this feature.

HP Smart Web printing Extension not compatible with Firefox 3.6

When will HP
(1) provide/correct the update link for this extension?
(2) update the extension to work with Firefox 3.6?

Hallo, I don't know where you are writing from, but i have had exactly the same problem, if you find a solution i will appreciateif you could inform me. I am italian and live nearby Florence, Italy. Thank you
Oldbwl wrote:
SWP Version 4.6 has been known not to work with FF 3.6 ever since the latter was released - I don't know if it worked in the beta's as I never tried any and I can't see any complaints on here.
It is very surprising that HP have not brought out an update, considering the amount of time involved, I suspect that they have now dropped support for this utility. I hope I am wrong because it was exceptionally useful.
Oldbwl wrote:
SWP Version 4.6 has been known not to work with FF 3.6 ever since the latter was released - I don't know if it worked in the beta's as I never tried any and I can't see any complaints on here.
It is very surprising that HP have not brought out an update, considering the amount of time involved, I suspect that they have now dropped support for this utility. I hope I am wrong because it was exceptionally useful.

Smart Web Printing does not show/print german special characters (äöü)

I have installes Smart Web Printing on my computer with WIndows 7. I do use a german localization. Selected text is shown and printed correct, except german special characters ä ö ü. They are even not shown correctly in the menues of the application.

Response to cor-el suggestions:
I tried what you suggested as far as checking the theme (it's "Default 8.0") and deleting the sessionstore files (there was one .js file, one -1.js file and one .bak file). I still have the same slow response problems (especially typing, it has gone dead on me for a short time twice while typing this replay so far, now a third time) and lost of headers and trailers and some data.
I did the suggested actions three times just to make sure that I was doing them correctly. On the first try, the sessionstore.js and sessionstore-1.js was more than twice the size of sessionstore.bak. Since doing what was suggested, the sessionstore.js and sessionstore.bak are, I believe, the same size. I did not write down their size is why I am not certain.
The printing problem appears to only be with one website which is an investment website which I would prefer not to document here. I print from this website each weekday and I have confirmed that the printing problem started when the upgrade to version 8.0 occurred.
I need a solution to this or I am going to either go back to IE (Ugh!) or find another browser. The typing delays are an extreme annoyance since I do lots on the Internet including a lot of emailing. The delays also involve the buttons to select functions within a website.
Is there a way to get back to the version previous to version 8.0?

My HP photo smart C6280 printer does not work with CS6. Any Help?

My HP photo smart C6280 printer does not work with CS6. Any Help?

How does it "not work"?
What OS version are you using?

I'm running Firefox 3.6.23. I get the message that HP Smart Web Printing is not compatible.

I'm running Firefox 3.6.23 under Windows 7 64 bit. I want to use the HP Smart Web Printing program but under the add-ons I get the message that it is not compatible with this version. What ver. should I be running for compatibility? I saw at one time the icon on the toolbar but it went away after the next reboot. Help.
Ray
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View Solution.

It is listed as compatible with Internet Explorer versions 6, 7, and 8 .
Best regards,
erico
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2015 Microsoft MVP - Windows Experience Consumer

HP Smart Web Printing will not print text

Using IE 8, Attempting to print out sections of a post on a message board. I can use the select tool to select text areas, but it does not go on to the next step. It sits there with the text highlighted but does not give me any side menu to go on to either edit or print the area selected. I have the latest version of the software, also.
Thank you

HP Smart Web Printing should work with vista and IE 6, 7, or 8.
To uninstall a program go to the control panel and look for a program maintenence option. Select it and a list of installed programs will appear. Select the one you want to uninstall and go for it. Before trying to install SWP again, check to make sure you have the latest version.

HP Smart Web Printing is NOT WORKING....UGH!

When I click the select button nothing happens. Everything freezes. IE stops responding, I can't close, open, right click, left click.....nothing. I tried several times and each time I had to end the task in Task Manager. I want to uninstalling then reinstall it, but I do not know where to find that option so I can do it. Am I running the wrong version for my OS? Vista Basic Home Premium is my OS and I am trying to run version 4.60 Smart Web Printing. Can someone please help me too?
Thank you,
Tam

HP Smart Web Printing should work with vista and IE 6, 7, or 8.
To uninstall a program go to the control panel and look for a program maintenence option. Select it and a list of installed programs will appear. Select the one you want to uninstall and go for it. Before trying to install SWP again, check to make sure you have the latest version.

Hp smart web printing does not work on firefox. HP says this is not their problem and to contact Mozilla. Is there a plug in available?

I just bought a new hp printer. the software has a feature called HP web smart printing. The feature works on explorer but not on Firefox. HP says this is not their problem and suggested I contact Mozilla. Is an add on available and if not will one be made available.
I am using v. 3.6.13. and the printer is HP Officejet 4500.

HP smart web printing is an application that only works with IE. In spite of what HP have told you, if they want their application to work with Firefox they will need to make a version for Firefox. It is not down to Mozilla to make a version of the HP software for Firefox.

Download Link for HP Smart Web Printing does not answer

Since 4PM GMT + 1 on Thursday the 19. of November 2009
Any solution on the situation ?
Regards
Thomas
This question was solved.
View Solution.

Thanks for your quick answert, I tried your link but to no previal, I sut sit and wait for the browser (IE & Firefox) to answer, the green line just runs slowly to the right, nothing else happens.
http://www.hp.com/global/us/en/consumer/digital_photography/free/software/smart-web-printing.html?ju...
I'm beginning to suspect my firewall/AV to play a rolle here, just down't know how wnad why.
Thomas

HP Smart Web Printing installed but no symbol in browser

I just downloaded HP Smart Web Printing and it apparently installed itself (if I try installing it again I am told that it is already installed). When I try to use it I cannot find any appropriate symbol anywhere on the browser.
QUESTION: Is there some other way to start HP Smart Web Printing if the symbol does not appear after installation (hot key, menu option, list of programs)?
Windows 7 Ultimate 64-bit DE, Internet Explorer 8 32-bit DE
This question was solved.
View Solution.

OK, I found out where the mysterious icon is hidden, thanks to a response given to Bonnie on January 19th 2010.
In my case (IE8 German), I found that it is necessary to click the >> button at the end of the tool bar and that reveals additional icons, one of which is labeled "HP Smart Web Printing":

Firefox updated itself to 3.6.9 and now I can't print anything from an open page, because HP Smart Web Printing doesn't work with this version. What's a replacement extension?

"An unknown error occurred while printing."

I have the exact same problem. I updated to 3.6.12 and encountered the "blank page" printing problem. I ended up re installing Firefox 3.0.19. Printing works great. Also Firefox 3.5.15 gave the same blank page printing problem. I also installed "Better privacy" and " Ghostery"at the time of updates. These programs do not run under the 3.0.19 version. Not sure if if they are related to the problem. Good luck and hope a solution to the problem comes about.

When I start to download the new Firefox 5.0, I get a message that says it is not compatable with my add-on 'McAfee Site Advisor'. What are my options? I prefer to have the site advisor.

I do not know much about add-ons so I don't know how to get around this without losing McAfee Site Advisor.

See McAfee for an updated version of that Site Advisor add-on. Hopefully they have it completed, as they have been promising it for the 3rd week of July ever since Firefox 5.0 was released on June 21.

HP Smart Web Printing Software

Is there a version of HP Smart Web Printing Software that will work with Internet Explorer 8.0? I upgraded from Internet Explorer 7.0 to 8.0 (using XP SP2), and my previous HP Web Site Add-On Version 2.15.7.0 was incompatible with IE 8.0, so I tried upgrading to HP Smart Web Printing Version 4.05. First I selected "Install Now" from the HP web site & thought the load was successful, but then I couldn't find it among installed programs on my PC. Then I selected "Download Only" from the web site, and ran the executable from my desktop, but it went into an uninstall mode and froze. I exited the program and selected the executable a 2nd time. It started to load but stopped, saying another install program was still in progress. I exited the program & rebooted the PC. I selected the executable for the 3rd time and the installation appeared to complete successfully. At least the application was listed among installed programs, but it does not appear anywhere on the IE toolbar, and I have not found any way to run the application. Is it even compatible with IE 8.0?

Gurnie wrote:
I am having the same problem! I'm NOT glad to see that someone else is having trouble too! I had IE 6 & downloaded a free offer of Smartwebprinting. I loved it! Then I got a message that said I should upgrade to IE 8 so, of course, I did! Then I was told that smart web printing is NOT compatible with IE 8! AFTER I downloaded it not before! I was very angry! Then today I find an upgrade for smart web printing so it would be compatible with IE 8. I was happy again! But, alas, it will not work! It asked if I wanted to replace the program I already had. I said 'yes'. Then when it tried to install....it UN-installed! I have written to HP twice with NO response! so I did uninstall the program, then downloaded the supposedly 'upgraded' version of smart web printing again. I am unable to find the program anywhere, I only have the 'exe' program. I don't know what to do from here?? I'm ready to go back to IE 6!
I've attached a screenshot of the SWP icon, so please check if you can see it. You may have to click on the '>>' button to see more buttons, and reveal the SWP button.
@Ronalds: It's not compatible with Vista 64-bit according to the specs, but try to install it anyways and see if it works.
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HP Smart Web Printing 4.6 Error Message

I am running Windows 7 Professional, 64 bit, and IE9. I have downloaded and installed HP Smart Web Printing, Version 4.6, but it will not work. The popup error message I get reads: "HP Smart Web Printing must be updated to run on this browser. Would you like to check http://www.hp.com/go/swp/4_6_0_0/IE9/eng for a newer version? When I click on Yes, the webpage displays a message that the webpage cannot be found: "Sorry, we can't find that page."
Anybody know how to fix whatever is causing V4.6 not to run?

HP Smart Web Printing has been replaced with HP Smart Printing. See the page here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Message: smart web printing is not compatable with my browser

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